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Excellent location and very friendly staff. Rooms as shown in pictures. A little outdated (bathrooms and hall) but clean and good value overall. The property cafe is currently under construction. Walkable to major things in the city and lots of restaurants close by!
Do not believe the reviews for this place. They offer early check in to guest as long as you leave them an instant 5 star review on the spot. The hotel is very ourdates and the AC wasnt working. They didnt notify the guests before hand that there is major construcrion happening next door and they start their work early so it was very loud first thing in the morning. The only good thing I have to say about the hotel is, whomever is in charge of their lobby music is amazing. TSwift on repeat 24/7
Hotel and room is dated and bathroom is small… in particular the shower! You wouldn’t want to be more than 6ft tall! However, the bed was incredibly comfortable!don’t trust google maps when trying to find the car park… it’ll try and take you to the hotel so make to put on the name ‘first parking’ not just the address. The hotel will validate the parking for you!
All in all a good stay.
Cherie
10/10 Excellent
Merritta
Travelled with group
15 Nov 2023
Liked: Cleanliness, staff & service, amenities
It was good for a night stay, was no milk to enjoy a coffee
Rather large room. Comfy bed and strong shower. Very close to train station and free tram stops. Great room for the price you pay.
Only flaw was the air-conditioning wasn't the strongest. we had room set to 19 degrees and it was still quite warm in there. but we didn't go there to spend time in the room.
Great location, close to restaurants and Marvel stadium. The reception area is old and would benefit from a refurbish. The staff were pleasant and helpful. The room was clean but the shower over the bath could be tricky to negotiate for an older person or one with mobility issues. No room service or breakfast available. A little pricey for the condition of the building but overal a pleasant night stay.
Very old looking place, freezing cold room despite heater cranked up. Window blinds didnt go all the way to the top and let light in and only one of the blinds was a 'block out' so was up at the crack of dawn with a fully lit up room.
Wifi didn't work in the room, even when I asked for help at the reception.
I got complimentary 12pm check out to have some rest, but I got woken up before 8AM by construction noise right at the hotel entrance. The hotel should have informed about this.
Hotel is 3.5 stars but the condition is not good. Old and dirty.
Mary
Stayed 1 night in Aug 2023
6/10 Okay
Jason
21 Jul 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
The heating did not seem to work despite repeated efforts to have it working.
I was not informed when booking in that the TV's were not working due to an incident that occurred the day before. Would have been good to know when checking in.
Jason
Stayed 1 night in Jul 2023
10/10 Excellent
Gregory
18 Jul 2023
Gregory
Stayed 1 night in Jul 2023
6/10 Okay
Brett
17 Jul 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Barely acceptable visual repairs
Brett
Stayed 2 nights in Jul 2023
2/10 Terrible
Crispin
Business traveller
29 Jun 2023
Despite requesting an invoice, none has been provided. Do not use this hotel for business.
Crispin
Stayed 1 night in Jun 2023
8/10 Good
Stephen
Travelled with partner
25 Jun 2023
Liked: Cleanliness, staff & service
The price is reasonable and the location is very convenient walking distance of many tourists attraction places and a few minutes walk to the southern train station
Very convenient location. Clean and comfortable room. Would have given a better score if my receipt had been provided like the receptionist said it would.
Nice staff but lots of little inconveniences - no plugs for sink or bath, no hand towel, bedside lights flicker unless dimmed right down, milk had to be collected from reception- down 9 floors, but wasn't offered it during check in.
Not happy because the cleaner didn't clean our room when we came back to the hotel in the afternoon. we have to go out again to have our earlier dinner at 5 pm in order for the cleaner to come again to clean up and tidy up the bed. the sticker is not reliable because it can be easily turn the other way around and the cleaner thought we don't require room services.
Shawn
Stayed 2 nights in Mar 2023
8/10 Good
Kirk
Travelled with family and small children
7 Apr 2023
Liked: Cleanliness, staff & service, amenities
4 night stay, room wasn't serviced, shower head would not stay up. Dusty under beds, chairs. Broken light fixture. Friendly staff, good location.