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Reviews of Amora Hotel Riverwalk Melbourne

4 out of 5
Amora Hotel Riverwalk Melbourne
649 Bridge Road, Richmond, VIC

Reviews

8.8

Excellent

Rating 10 - Excellent. 516 out of 1000 reviews" "
Rating 8 - Good. 369 out of 1000 reviews" "
Rating 6 - Okay. 73 out of 1000 reviews" "
Rating 4 - Poor. 21 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a nice property and staff are great. Showers in the loft I was in could do with an upgrade. Good value overall.
Stayed 1 night in Apr 2024

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a safe neighborhood. Staff at reception, The Reserve room (Pare and Front) are very friendly and efficient. We loved our 2 bedroom suite.

10/10 Excellent

Matilda

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Will defiantly be back 😃
Stayed 1 night in Feb 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for access to MCG and city on tram.
Stayed 2 nights in Feb 2024

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and location. Clean and modern.
Stayed 1 night in Dec 2023

8/10 Good

William

Stayed 2 nights in Jan 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was fantastic. Everyone was really helpful, the housekeeping was outstanding
Stayed 3 nights in Jan 2024

4/10 Poor

christine

Disliked: Cleanliness, property conditions & facilities
The outside balcony was very dirty and some of the dishes were dirty that had been put away. Then the air conditioning stopped working in the night.
Stayed 2 nights in Jan 2024

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good location. Not impressed they charge $30 per night for parking. This was not stated at all during time of booking.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for all your assistance. Lowly stay
Stayed 1 night in Dec 2023

6/10 Okay

Jim

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Ankeet on 4 Dec 2023
Dear Jim,Thank you for taking the time to share your feedback, Jim. We appreciate your input and are sorry to hear that your experience did not meet your expectations. We strive to provide exceptional service to all our guests and we apologize for any inconvenience caused during your stay. Your comments will be shared with our team to ensure we continue to improve and provide a better experience for our guests. Thank you again for your valuable feedback.Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

6/10 Okay

Business

Stayed 2 nights in Nov 2023

10/10 Excellent

Paul

Stayed 3 nights in Nov 2023

8/10 Good

Nathan

Stayed 1 night in Nov 2023

6/10 Okay

Peter

Liked: Staff & service
Unfortunately our stay was punctuated by a very rowdy function on a Saturday night. Despite being on the top floor of the hotel the level of noise made it impossible to sleep.
Stayed 3 nights in Nov 2023
Response from Ankeet on 21 Nov 2023
Dear Peter,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - walking track along the Yarra on your doorstep, right on bridge road but not too noisy. Easy undercover parking available. Beds and pillows great. Staff very helpful. Great inner city stay 😊
Stayed 1 night in Nov 2023
Response from Ankeet on 21 Nov 2023
Dear Lisa,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

8/10 Good

darren

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pool on site would make it 5 star.
Stayed 1 night in Nov 2023
Response from Ankeet on 15 Nov 2023
Dear Darren,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities
I DID NOT LIKE THE PARKING ARRANGEMENT AS IT IS NOT INCLUDED AND A FEE OF $30 WILL APPLY TO USE THE CARPARK. I PARKED OUTSIDE.
Stayed 2 nights in Nov 2023
Response from Ankeet on 15 Nov 2023
Dear Antoine,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Ankeet on 13 Nov 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

10/10 Excellent

Tiffany

Stayed 1 night in Oct 2023
Response from Ankeet on 13 Nov 2023
Dear Tiffany,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

8/10 Good

Laura

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good location to trams. However, beds are TERRIBLE. Booked a twin room for 4 people, all had uncomfortable sagging old beds and poor sleep as a result. False advertising on their website- actually charge $30, not $25 for parking. Reasonably clean, quiet rooms. Good restaurant downstairs
Stayed 1 night in Oct 2023
Response from Ankeet on 15 Oct 2023
Dear Laura,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful which property had a pool
Stayed 2 nights in Sep 2023
Response from Ankeet on 5 Oct 2023
Dear Carmen,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

10/10 Excellent

Kerry

Stayed 1 night in Sep 2023
Response from Ankeet on 13 Sept 2023
Dear Kerry,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girl’s weekend away.
Stayed in a 2bd 2bath loft apartment. Facilities within the room were great, comfortable and clean. Hotel staff were very accommodating. Beautiful lounge area to relax by the fire with a drink from the hotel bar.
Stayed 2 nights in Aug 2023
Response from Ankeet on 10 Aug 2023
Dear Debra,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Ankeet on 10 Aug 2023
Dear Matthew,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

8/10 Good

Carolin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location - right at tram stop (75) on the Yarra River - great!
Stayed 2 nights in Jul 2023
Response from Ankeet on 6 Aug 2023
Dear Carolin,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Ankeet on 4 Jul 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

8/10 Good

Stephen

Stayed 3 nights in Jun 2023
Response from Ankeet on 4 Jul 2023
Dear Stephen,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

10/10 Excellent

Kim

Stayed 1 night in Jun 2023
Response from Ankeet on 4 Jul 2023
Dear Kim,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amore
loved the location. Easy walk to MCG with a lot of eateries on the way and a tram stop right out front. Hotel is modern, clean and quiet. Our room was spacious and very clean, with a balcony that was not private and anyone could easily access it from the next door rooms. Some negatives, no complimentary milk or bottled water in the fridge.The bed was one of the most uncomfortable we had ever slept on and on further investigation we found 2 single beds pushed together with the mattress protector not even on the mattress and a very lumpy underlay. We went down to the Breakfast Buffett which was one of the best we have had. Staff were very accommodating and friendly.
Stayed 1 night in Jun 2023
Response from Ankeet on 15 Jun 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The spa room is a good option if you are travelling with a baby as you can close the bedroom off from the TV area which works as a quiet space for the baby.
Stayed 1 night in Jun 2023
Response from Ankeet on 15 Jun 2023
Dear Susan,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing experience
Amazing in all aspects!! Best bed ever, love the pillow selection
Stayed 1 night in May 2023
Response from Ankeet on 5 Jun 2023
Dear Justin,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

10/10 Excellent

cathy

Stayed 1 night in May 2023
Response from Ankeet on 15 Jun 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel in a great location, next to the Yarra River, right on the tram line, 20 minutes from the CBD. A great bonus that the hotel provides a pass to the terrific Richmond Leisure Centre with 50 meter pool. Nice rooms, some with views of the river and very clean. Given the quality of this hotel it’s strange that maintenance doesn’t seem to be a priority. The towel rack in our shower was visibly broken when we arrived. The hotel charges a damage deposit so we made sure to mention this to the front desk the first day. The room was cleaned daily so staff was aware. An easy repair but it was still hanging loose when we checked out three days later.
Stayed 3 nights in May 2023
Response from Ankeet on 22 May 2023
DDear Peter,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Great position for shopping and transport. Charging for car parking after booking was not good.
Stayed 2 nights in May 2023
Response from Ankeet on 17 May 2023
Dear Craig,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

6/10 Okay

DANIEL

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Pretty average
This was well priced and rooms fine but just lacked a bit. We always assess hotels within their class and I just felt this should be slightly better.
Stayed 1 night in Apr 2023
Response from Ankeet on 10 Apr 2023
Dear Daniel,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

8/10 Good

John

Liked: Cleanliness, amenities
Stayed 3 nights in Mar 2023
Response from Ankeet on 4 Apr 2023
Dear John,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

10/10 Excellent

Fay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this accomodation. Easy tram access to city. Great walking to explore Richmond, on the Yarra path or around other suburbs close by. The staff were professional and friendly and the room clean and lovely.
Stayed 8 nights in Mar 2023
Response from Ankeet on 19 Mar 2023
Dear Fay,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very nice with attractive views over the river and surrounding suburbs. However there isn’t much to do in the immediate vicinity (walking distance). The other disappointment was that parking at the hotel cost extra.
Stayed 1 night in Mar 2023
Response from Ankeet on 7 Mar 2023
Dear Peter,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

4/10 Poor

Jo

Stayed 1 night in Mar 2023
Response from Ankeet on 26 Mar 2023
Dear Jo,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for my needs. Negative- shower over bath very slippery and dangerous.
Stayed 2 nights in Feb 2023
Response from Jamie on 26 Feb 2023
Dear Jamie,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

10/10 Excellent

Malcolm

Stayed 2 nights in Feb 2023
Response from Ankeet on 26 Feb 2023
Dear Malcom,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Ankeet on 14 Feb 2023
Dear Cheryl,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Ankeet on 7 Mar 2023
Dear Peter,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

10/10 Excellent

Tamer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Ankeet on 7 Mar 2023
Dear Tamer,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2023
Response from Ankeet on 6 Feb 2023
Dear Vicki,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

8/10 Good

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay here and we love the location. Overall, the place is modern, clean, quiet and comfortable. Some great food options on Bridge Rd within a 15 min walk and there's a tram stop right outside if you want to head into the city. Room was spacious enough for the two of us and had a nice outdoor balcony area. Some minor blemishes: the fridge appeared in need of maintenance and ran continuously without really getting anything cold. The bed was a touch on the soft side for us. We specifically asked for a bath and that was great, but not necessarily easy to step in an out of.
Stayed 3 nights in Jan 2023
Response from Ankeet on 6 Feb 2023
Dear Phillip,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

8/10 Good

Michael

Liked: Staff & service, amenities
I thought it was pretty good . A pass. But the vent in the bathroom could have done with a clean
Stayed 2 nights in Jan 2023
Response from Ankeet on 6 Feb 2023
Dear Michael,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to MCG and Tennis Centre, accompanied by a wide range of eateries on Bridge Street. We found ample offstreet parking adjacent to the hotel.
Stayed 2 nights in Jan 2023
Response from Ankeet on 26 Jan 2023
Dear Nicholas,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022
Response from Ankeet on 31 Dec 2022
Dear Irene,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ankeet ReshamiyaRooms Division ManagerAmora Hotel Riverwalk Melbourne