Ratings based on 4,163 Verified Reviews

4.0 out of 5
84% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller

Average rooms, close to CBD

Posted 21/09/2017
Staff were good, room was very average, small and old.. bathrooms recently renovated but 3 out of 5 for all
4 out of 5
Recommended
for Everyone
by A verified traveller from wollongong

Mecure welcome melbourne

Posted 20/09/2017
Staff were very friendly and welcoming. Concierge staff were great.
2 out of 5
by A verified traveller from sydney

Posted 20/09/2017
Cheap deal cheap hotel Hotel condition was worse than local Chinese hotel where i visited 2years ago.
Comment from Hotel Management
22/09/2017 by AM, Hotel Management
Dear Jeong, I am sorry to read that the accommodation provided was below your expectations. Sincerely, Alex Mihardja Operational Project Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from New Plymouth, NZ

Awesome central hotel

Posted 19/09/2017
Pros: Location and staff
Location: Loads of things to do. Free Tram stop right outside the main door
Clean, tidy, friendly staff. Very central to most amenities. Good restaurant and more than adequate breakfast options. No hesitation in staying here again next time we are in Melbourne.
4 out of 5
Recommended
for Everyone
by A verified traveller

Comfortable family stay

Posted 19/09/2017
Awesome location, so close to everything in CBD. We fully utilised the free tram service. Lots of good food within walking distance as well. Hotel staff were very friendly and welcoming. Room was clean and bathroom was clean. Slight stains on side of bed sheet but wasn't too big of a deal. Would definitely stay here again next time I visit.
Comment from Hotel Management
22/09/2017 by AM, Hotel Management
Thank you for sharing your review after your stay with us recently. Truly appreciate you highlighting the areas that we do well and we look forward to your next visit. Sincerely, Alex Mihardja Operational Project Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Adelaide

Good Hotel in reasonable package

Posted 17/09/2017
Good Hotel with nice choice of breakfast and helpful staff. Keep it up team.... Cheers
Comment from Hotel Management
18/09/2017 by AM, Hotel Management
Dear Abhishek, Thank you very much for your most encouraging review. We look forward to your next visit. Sincerely, Alex Mihardja Operational Project Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Great inner city location

Posted 15/09/2017
Close access to free tram service. Hotel has nice bar and restaurant and a small gaming room. Rooms clean and tidy.
Comment from Hotel Management
18/09/2017 by AM, Hotel Management
Dear Mel, We thank you for sharing your positive experince and we look forward to your next visit. Sincerely, Alex Mihardja Operational Project Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Excellent location, spacious

Posted 15/09/2017
The hotel is in a very convenient location , a very central part of the city. Close to shopping and restaurants. We have a party of 6 in our group & all agreed that we made a good choice. We can walk to the theatre. It was a very pleasant stay.
Comment from Hotel Management
18/09/2017 by AM, Hotel Management
Dear Anthony, Our sincere gratitude for your kind words and we hope your next visit would be as pleasant as your previous stay. Sincerely, Alex Mihardja Operational Project Manager
2 out of 5
by A verified traveller from Malaysia

Room Cleaning

Posted 07/09/2017
Pros: Place Convenience
Cons: Room Claning
Location: Near China Town
Dusty room, Room Cleaning, Place convenience,near china town, near tram station, near picj up area for day tour, near raiway station
Comment from Hotel Management
11/09/2017 by AM, Hotel Management
Dear AckyLam, Thank you for sharing feedback. Rest assured that your concerns have been passed on to our Executive Housekeeper. Sincere apologies, Alex Mihardja Operational Project Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Mornington Peninsula

Good location

Posted 26/08/2017
Very nice, very clean. Staff very friendly. Close to shops
Comment from Hotel Management
28/08/2017 by AM, Hotel Management
Dear Linda, Very pleased to read that you enjoyed all aspects of your stay with us. We hope to see you again soon. Sincerely, Alex Mihardja Operational Project Manager