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"We literally had ants crawling around the room. When we asked the staff to clean them they implied that we had brought the ants ourselves in our suitcases. "

"Although the property is a bit old, but it is very clean and well maintained. The front desk staff were very friendly and provided excellent service. We had to leave the hotel in the early morning, and they kindly helped us arranged a taxi and breakfast. One of the staff members also assisted us with our luggage."

"Wonderful suite, very polite and helpful staff and perfect location to explore Athens! "

"Excellent property!"

"Very good hotel. The area is close convenient for tourists. Many restaurants nearby, plus a very popular souvlaki place just around the corner. The room is spacious and nicely decorated. "

"An excellent place to stay for visiting archaeological sites, with a very convenient location for tour pickups. Most attractions are within walking distance. The breakfast is very good, and the staff is courteous and attentive"

"Breakfast great! Staff and room very nice."

"Right in the centre of Athens. Can walk to majority of the sights. "

"I am beyond disappointed with my recent stay at this hotel. What should have been a relaxing trip was ruined by the sheer lack of basic hospitality and professionalism. Upon arrival, I wasn’t even greeted. The front desk clerk acted as if my check-in was a massive inconvenience. We already checked in and waited for an 1 hour in the line, but our rooms is not yet ready so we decided to go out for couple of hours. When we came back to picked up the key to our room the front desk told us to go back to the line and wait all over again and again just to pickup the keys as I pointed out an issue with my room keys just to pickup, I was met with an eye-roll and a "there’s nothing we can do" attitude without them even checking the system. The situation only got worse when I asked to speak with a manager. I was told the manager was "busy" and the manager was so rude that he didn’t wan’t to talked to me or help me. I followed up again, and each time the front desk staff became more hostile. It was clear that the toxic attitude at the front desk starts at the top. If management can’t be bothered to address the guest concerns or even show their face when there’s a conflict. they shouldn’t be in the hospitality business. Avoid this place at all costs. There are plenty of other hotels in the area that actually value their guests. This was a total waste of money! The staff and the higher-ups should attend a mandatory guest management. Date of stay: [March 28 to 30 2026"