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A very strange room design. You have to walk through the shower to use toilet or sink so unable to not tread in wet after a shower. Toilet is on view for rest of room especially for someone still in bed so no privacy. Room is very very small. Hard mattress. Could hear traffic all night and local skateboard park. Main reception area is large and friendly staff. Can help yourself to coffee etc. Parking is a short walk to public car park. It is ok for 1 night but anyone who has marked as 10/10 can't have stayed in anything other than a hostel before.
D
Stayed 1 night in Jan 2024
Response from Illona on 9 Jan 2024
Good afternoon,We are truly sorry to hear that the stay was not up to your expectations. Do not hesitate to ask for a quiet room for your next stay. We remain at your disposal for any additional requests.Best regards,
Beautiful boutique hotel the staff was so accommodating and friendly. The rooms are small but comfortable. I love the artistic design of the bathroom also. Get a higher floor and the views are magnificent. The only drawback was it’s proximity to the light rail.
Lesley-Jane
Stayed 1 night in Aug 2023
Response from Wendy on 19 Sept 2023
Good morning,thank you for this positive comment.See you soon
8/10 Good
Peter
15 Sept 2023
Peter
Stayed 1 night in Sep 2023
Response from Wendy on 19 Sept 2023
Good morning,thank you for this positive comment.See you soon
Excellent stay! Stayed for 4 nights. The 24-hour lounge is a very nice amenity and all the staff are super friendly and helpful. Would 100% stay here again when I'm in Grenoble. Merci beaucoup for making my stay comfortable and enjoyable!
Louie
Stayed 1 night in Aug 2023
Response from Laura on 25 Aug 2023
Bonjour Louie, Merci beaucoup pour ce retour positif ! A bientôt chez OKKO HOTELS
Staff was great. Free snacks. Clean room. Great stay
Lesley-Jane
Stayed 3 nights in Aug 2023
Response from Laura on 23 Aug 2023
Bonjour, Merci beaucoup pour ce commentaire positif ! A bientôt, Laura
6/10 Okay
leigh
12 Aug 2023
Liked: Cleanliness, staff & service, amenities
I learned after staying in Grenoble that it’s not a good city. I was harassed by numerous men to the point hotel staff had to intervene . I left this hotel because of its poor room design.( very poor lighting in bathroom, very bad drainage in the shower, broken coffee maker, bad electrical system.)
leigh
Stayed 6 nights in Aug 2023
Response from Michel Garnier, General Manager on 18 Aug 2023
I'm really sorry for the bad experience you got from our city. Concerning our rooms, your remarks will help us to improve our future standard. Please be aware that we are actually renovating bathroom in half part of the hotel.Best regards,
2nd time staying for business in Okko Grenoble. The service & friendliness is exceptional. Breakfast quality is real good.
The hotel encounter water supplies issues and they have to re-assign a neighboring hotel for me to pull through for 2 nights. and able to move back for the third night. The crisis management was excellent. Will return for sure.
Very bad experience with unruly guests, I was threatened in the lift, when i advised the staff they said they were aware of issues with these people but why did they not throw them out or call the police. All night long I was disturbed by disorder outside and inside the hotel.
Also no "free" snacks in the lounge as advertised, only black coffee or tea plus soft drinks, not worth the extra money as the snacks I saw was a bowl of fruit / grapes and
Fittings in room were tatty, it needs a bit of TLC and staff training to deal with conflict and safety of guests.
The female receptionist who i complained to about the incident in the lift was very understanding and pleasant
I left in a hurry feeling frightened for my own safety, i have never ever felt that in a hotel before
Verified traveller
Stayed 1 night in Nov 2021
2/10 Terrible
Nicolas
Business traveller
27 Oct 2021
Liked: Cleanliness
Disliked: Room comfort
Very noisy, excessive street noise
Windows are below expectations, noise is going through.
Bathroom pipes are very noisy too, it is bad to wake up at 4:30am when the neighbor is having a shower.
Nicolas
Stayed 1 night in Oct 2021
2/10 Terrible
kerry
24 Sept 2021
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
kerry
Stayed 3 nights in Sep 2021
8/10 Good
Kenneth Graham
Travelled with group
6 Sept 2021
Liked: Cleanliness, staff & service, room comfort
A mix of good and need for updating
The hotel’s public lounge come dining room is lovely - comfortable, stylish and a place to have complimentary drinks and snacks. The staff are friendly and helpful. The room, however, needs updating as it has some very worn features. The bed was comfortable. My other concern is that I was charged by both the hotel and Hotels.com; I am hoping that this will get sorted quickly.
Kenneth Graham
Stayed 3 nights in Aug 2021
Response from Laura on 11 Oct 2021
Thank a lot for your nice comment We are happy to read that you had a pleasant stay in our hotel We hope to see you again soon at OKKO HOTELS!
Response from Laura - Adjointe de direction on 27 Oct 2020
Un grand merci pour votre gentil note
Nous sommes heureux de savoir que vous avez passé un agréable séjour dans notre établissement. Nous espérons vous accueillir à nouveau chez OKKO HOTELS !
Not sure how this hotel got such good reviews. Very bad experience. No parking in front of the hotel to unload the car, no one at the reception when we arrived, rooms are small and bathroom is pretty much in the room. Will never stay there again.
Rebecca
Stayed 1 night in Mar 2020
Response from M.Garnier, General Manager on 9 Mar 2020
Dear Rebecca,
We take good note of your observations, which help us on a daily basis to improve the experience we offer our customers. Indeed, know that we launched the second generation of our hotels at Paris Gare de l'Est, with a larger space for bedrooms, new storage and separate toilets. We hope to see you again soon at OKKOHOTELS!
Thank you very much for your nice comment about your stay in OKKO HOTELS Grenoble !
Looking forward to welcoming you again soon !
Michel Garnier
Hotel Manager
Really cool looking modern hotel with a very comfortable bed and a coffee maker. I love the Club concept of Okko Hotels, you always find some snacks free at the Club, and at the evening you get a free drink with tapas
This hotel went above our expectations. Not only was it very clean, the entire staff was super friendly and very helpful. The continental breakfast, that’s included in the price, is okay but they give you a complimentary glass of wine every night and there’s a beautiful evening spread as well. One downfall is the shower. It’s a very strange bathroom layout with the shower first and the toilet next to it. After showering there would be water everywhere. That is my only complaint honestly. I loved our stay here and will definitely be coming back.
Easy to find, location is ok.
Rooms are in the Okko style, very modern, you like or you don't, but it is very comfortable.
It is a larger Okko, with lots of rooms, not sure I like the fact that the front office is not located on the main floor, security wise.
Good location, friendly staff. Club lounge with snacks and drinks very welcome. Nice selection at breakfast. Only one negative - very scratchy, wrinkled bed linen. If I returned would bring my own sheets.
I liked the “club”and the free in-room movies. The staff was very helpful. The only thing I did not like was that I was told parking, which is across the street, was included at check in. Then, I was billed 15 plus euros per night at check out.
Breakfast and evening snack were great and staff was friendly and accommodating. There was no mini fridge in the room, and no ice available in the entire hotel. That complicates matters when you have purchased food for lunch as well as drinks, which taste much better when they are chilled!
Sandy
Stayed 1 night in Jul 2019
Response from Alexandre, Hotel Manager on 11 Jul 2019
Merci beaucoup d'avoir pris le temps de nous faire part de vos commentaires auxquels nous accordons la plus grande importance. Ceux-ci nous permettront de nous perfectionner afin d'offrir à tous nos clients un séjour 4* sans aucun nuage. J’espère avoir la chance de vous accueillir à nouveau à Grenoble.
4/10 Poor
Verified traveller
3 Jul 2019
Liked: Cleanliness, staff & service
Verified traveller
Stayed 1 night in Jun 2019
Response from Alexandre, Hotel Manager on 11 Jul 2019
Good basic accommodation.
Bathroom layout is crazy. You have to walk across the wet shower floor to use the sink and toilet. Needs to be revamped.
Breakfast and evening light lunch was great.
Parking to check in (very limited street space) and then moving down the street is inconvenient.
CATHY
Stayed 1 night in May 2019
Response from Alexandre, Hotel Manager on 9 Jul 2019
Thank you very much for taking the time to share your experience in OKKO HOTELS Grenoble. Your comments and observations will help us to improve ourselves to guarantee a four stars, no cloud stay to all our clients. I truly hope to have the pleasure to welcome you again soon. Kind Regards