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"Everything was perfect"

"The desk clerk was rude. She answered my question before I could ask it. We were not given the room we booked through Expedia and were told that it was not advisable to book with third-party vendors. So, I said, “Okay, we also booked a room directly with Element, and we still didn’t get the room we booked.” The clerk responded that we were only staying for one night. It didn’t matter; we had paid for a room and should have received it. If not, she should had offered a discount rate."

"Pool and hot tub were broke I paid $200 for one night without access to the pool or bar area that has pool table none of this was compensated either. I think they should have gave us a partial refund. We came for the pool and they didn’t have one or offer any type of discount or refund. Sad because I went 5 years ago and it was much better."

"Staff great, room very clean. Did not eat breakfast"

"We had an amazing experiance. The customer service was impecible. 10/10 would recommend "

"Internet not to fast, tv was confusing two remote controls"

"Found half ate cookies and some fruit loops under one of the beds. Other than that everything was a 3 star watering. Staff friendliness was a five star rateung"

"Great stay and close to arena"

"Resort fees seem un-necessary."