Mawal Apart Hotels

"Bad experience with the room , was smelly and pathetic,, automation wasn’t working properly."

"Only hotel in my opinion worth staying in Lonavala. The place is just stunning, been so beautifully curated, the structure tells a story of brutalism meets nature, much like the surrounding landscape. The team of people managed by the RDM Dipen are lovely, the restaurant Skylix is so special! Love loved our dinning experience, specially acknowledgement to the Head Chef Sunil, the bartenders Rohin and Akash. I thank Om and his team in House keeping for looking after us. And the young man with a moustache by the pool (sorry to have forgot your name). Ladies is the Spa - Mimi and Lucy. We had such an amazing memorable stay, It did not start that way but the whole team turned it around to make it quite unforgettable. We were greeted by a lovely sitar player for breakfast every day, and welcomed by friendly faces all day. I can’t recommend this play highly enough! Thank-you so much N&H "

"Great staff and clean rooms. Food was really good with lots of options Raja, Shubhankar and Badu were very helpful and friendly "

"Staff was not knowledgeable about what was required at the check-in and kept blaming Expedia for the goof ups. I arrived late night on the day of my check-in and had some senior citizens with me and they would not let us check-in bcos one of the 5 guests did not have Adhar card with them. I had my Drivers license, Passport copy and also my Pan card and they insisted they needed my Adhar card only and at that point we insisted that if they wanted anything specifically they should have listed that in the booking email which they did not and they were not cooperative and my all other guests had to suffer. Eventually I managed to wake my 83 year old father from his sleep close to midnight to get copy of my Adhar card. They blamed expedia for not giving us the right instructions all the time. Never staying here again. Definitely need explanation from Expedia why we had to go through this."

"Staff is very courteous & cooperative Service was excellent Room was spacious & clean."

"Rooms are clean and comfortable. "

"Good food Very friendly courteous staff "

"It was my first visit to Fazlani . I would really like to thank the team for their courteous and warm behavior throughout the duration of our stay. The property is well maintained and takes us close to open surrounding with its vast open spaces. My kid really enjoyed all the activities such as horse riding, animal parade, cycling to name a few. Thank you!"

"Received one out of two rooms on time. Second room was delayed by 45-min and then found out the bathroom was not cleaned at all with urine smell permeating through the room. After booking experience was also not optimal. Received several messages from property manager asking for 50% upfront payment inspite of booking for payment at time of checking. Could not reach property at the number listed at the Expedia booking site or the one in the email from property manager for clarification. Breakfast choice was also not of great quality. "