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"Not as good as expected. Had many issues with room that were annoying: -9 little lights on switches and a larger power button on bedroom mirror prevented the room from getting dark (just small night light in bathroom would have been more than sufficient) -Shower had a rain head (with we do not like) and the other head is a “bar” which puts out a “strip” of water. Does not work well. -Sound insulation was OK - could hear quite a bit from other rooms -Loud creak in floor at foot of bed -Door stop missing rubber end so you have a sharp metal rod sticking out -No extra blanket in room (we like a little more weight) -Need to log into internet every 24 hours (with a common password). More common now to log in with name/room numbers for duration of stay. Yet another reason to use a VPN with weak internet security like this. -Fire alarm evacuation one night with no explanation (assume that we were not at risk) Did not try the restaurant/bar - menus were not appealing to us"

"The staff were very helpful, the location is perfect beside the river and in the CDB."

"The spa bath i fine may need step ladder or platform as i find it abit difficult getting in and out otherwise lovely 😍 once in"

"The Questcwas a perfect base for us to work from whilst in Hamilton. The are is not thegreatest at night and although there are some food options in the are, it was quiet and not the greatest. Walkingbto Sky City is easy butbthe cbd streets are littered with homeless people so it wass a bit uncomfortable. If not for the area the hotel would rate 4 on every aspect "

"Convenient location. Friendly and helpful staff."

"ok"

"The room was clean and comfortable. The thermal pools were great."

"Where do we begin? Our personal experience of this hotel was nothing short of perfection. The location with the lake situated behind it was gorgeous (even in the rain). The staff were all so friendly and welcoming. The bed was probably the comfiest bed we have ever slept on and the breakfast... The Riccotta Pancakes and the Croissant French Toast were the best breakfasts we have ever had. We'll both miss those greatly. The location is also great if you are wishing to visit Hobbiton as it's only (roughly) a 30 minute drive. It's a good hub point. The town is roughly a 10/15minute walk where you can find some great restaurants (Such as Alpinos!) We cannot wait to comeback. "

"Driving in it looks a bit average but we had our townhouse upgraded. Room was clean and heaps of space, quiet and close to supermarket, cafes - really good value for money "