Book a Mathews Cottage

"The Staff are excellent, from the front desk to the cooking staff for morning meals, to the ladies that clean the rooms, top notch!!! I have had to stay a little longer than expected, an extra week to be specific. And everyone that works here are very, very nice and understanding with all questions. "

"First thing I noticed was a drop of dried blood on my bathroom counter. There were no hand or wash towels to clean it up, had to request them. Toilet handle was broke, shower curtain rod was falling off wall. Water was hot enough to scold an adult much less and young child. Each day I had to return to the front desk and get my room pass card reset because I couldn't get in. Bathtub and floor were very slippery with no grab bars in shower/tub."

"Internet wasn’t that good "

"It cooled"

"N/A"

"Our heater and microwave didn’t work in our room, there was some else’s blood in the bed when we went to go to bed for the night. My son’s room had a television that didn’t work. So…. Not so happy this time"

"Everything was great "

"for the price, room was average, service was average. Charged for resort fee (twice) only stayed one night, late fall everything is really not active in the resort so why the fee, restaurant charged $30 for a glass of Chardonnay when there were other options that were never offered by the bartender."

"Good location super close to Busch Gardens. "