"The location is excellent, right on the shopping center where there is also parking and the city center, The girl at the reception was super nice and patient. The room is large and spacious and the price is definitely worth it."
"Lovely room overlooking the park. Great breakfast. Staff very helpful - we were able to store luggage after checking out and they called a taxi for us to get to our next destination. Spa facilities (which are not included in the room rate) were also great - and very clean. Would definitely stay again if visiting Vichy."
"The location could not be worse, in the middle of an industrial estate with no shops to buy basic food or drink and far from town. Arrived on Sunday, the receptionist could hardly speak English and no manager about. They needed a large deposit to let us use the room. The manager didn't get back to us during our stay showing they didn't care. No idea of customer care or hospitality. Mainly a place for businesses in the area. Really disappointed, shouldn't be listed on Expedia."