You can look forward to a free breakfast buffet, a garden and a playground at Werrapark Hotel Heubacher Höhe. Treat yourself to a deep-tissue massage, a body scrub or aromatherapy at Dogan Sportcenter, the on-site spa. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with dry cleaning/laundry services and a bar.
Located in Masserberg, Werrapark Hotel Heubacher Höhe is in a rural area and in the mountains. Gewuerzmuseum Schoenbrunn and Glass Art Museum are cultural highlights, and some of the area's activities can be experienced at Wintersportpark Erste Berg and Skilift-Masserberg. Spend some time exploring the area's activities, including snowboarding and ski runs. Visit our Masserberg travel guide
A free breakfast buffet, a garden and a playground are just a few of the amenities provided at Werrapark Hotel Heubacher Höhe. Treat yourself to a deep-tissue massage, a body scrub or aromatherapy at Dogan Sportcenter, the on-site spa. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
An indoor pool
Free self-parking and valet parking
Tour/ticket information, a front desk safe and concierge services
A lift, meeting rooms and wedding services
Room features
All 86 rooms boast comforts such as free international calls, as well as thoughtful touches such as free WiFi and computer monitors.
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
Free uncovered self parking on site
Free valet parking on site
Limited on-site valet and self parking
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily 7:00 AM to 10:00 AM
A bar/lounge
A restaurant
Hosted evening meal available daily for a fee of EUR 20
Things to do
Cross-country skiing
Full-service spa
Indoor pool
Playground
Ski storage
Family friendly
Baby monitor
Free supervised activities for children
High chair
In-room washing machine/dryer
Indoor pool
Playground
Conveniences
Guidebooks
Limited-hour front desk
Lockers
Luggage storage
Safe at front desk
Shared refrigerator
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping on request
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
Meeting rooms
Outdoors
Garden
In the mountains
Full-service spa
Aromatherapy
Body scrubs
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Reflexology
Sauna
Spa open daily
Swedish massages
Treatment room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night for adults; EUR 1.50 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.
We have included all charges provided to us by the property.
Optional extras
Pet fee: EUR 20 per pet, per day
Service animals are exempt from fees
Hosted evening meal: EUR 20
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
We should mention
Pool access available from 10:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.
Property is also known as
Werrapark Heubacher Hohe
Werrapark Hotel Heubacher Höhe Hotel
Werrapark Hotel Heubacher Höhe Masserberg
Werrapark Hotel Heubacher Höhe Hotel Masserberg
Frequently asked questions
Does Werrapark Hotel Heubacher Höhe have a pool?
Yes, this property has an indoor pool. Pool access is from 10:00 AM to 9:00 PM.
How much does it cost to stay at Werrapark Hotel Heubacher Höhe?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Werrapark Hotel Heubacher Höhe on 15 Mar 2026 start from NZ$224, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Werrapark Hotel Heubacher Höhe pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees.
How much is parking at Werrapark Hotel Heubacher Höhe?
Self-parking and valet parking are free at this property.
What time is check-in at Werrapark Hotel Heubacher Höhe?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.
What time is check-out at Werrapark Hotel Heubacher Höhe?
Checkout is at 10:00 AM.
Where is Werrapark Hotel Heubacher Höhe located?
This family-friendly Masserberg hotel is located in the mountains, within 1 mi (2 km) of Thuringian Forest Nature Park and Thuringian Forest. Wintersportpark Erste Berg and Skilift-Masserberg are also within 3 miles (5 km).
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Reviews
Werrapark Hotel Heubacher Höhe Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Wir hatten 2 Übernachtungen mit Frühstück im Hotel gebucht.
Die Zimmer in sauber und in gutem Zustand. Die Freizeitangebote (Tischtennis, Pool, etc. ) sind schon etwas in die Jahre gekommen, aber Großteils okay.
Leider lässt der Umgang des Personals mit den Gästen sehr zu wünschen übrig. Wegen eines Fehlers wurde uns der Hund doppelt berechnet. Um dies zu korrigieren mussten wir 6! mal die Rezeption aufsuchen. Ein (bei 5. mal) statt einer Rückzahlung angebotenes Abendessen hätten wir vielleicht noch angenommen, waren aber an diesem Tag bereits anderweitig eingeladen.
Auch die zuvor bestellten und zugesicherten glutenfreien Brötchen waren nicht da - allerdings trotz nochmaliger Rücksprache auch am 2. Tag nicht. Der Hotelmanager hätte eventuell noch welche besorgen können, allerdings erst wenn das Frühstück vorbei ist und nach Check-Out.
Alles in allem haben wir ein Bett für 2 Nächte gefunden, viel mehr aber auch nicht.