Masdache Holidays from NZ$1,797

Our first time staying at this hotel and overall its fine, positives are its quiet but ideally located for the beach and the strip of Puerto del carmen, plenty of parking and the pool areas. The main issue is the restaurant, breakfast starts at 8am so everyone is coming in at the same time so most days we didn't even get a cup so had to use paper ones, only 1 toaster machine and needed more staff as so busy trying to clean up tables, the food was okay with plenty of choice but could have been hotter. I think they need to re think the restaurant opening times to smooth out the busy periods, dinner was a similar experience. Overall we enjoyed our stay but would not go back.

Excellent staff, great hotel Breakfast superb No complaints and would go again

The villa was a great size, and heated pool was a nice touch. The team were available on WhatsApp and were very welcoming and helpful.

Beautiful villa, spotless, modern and very comfortable with everything you need for a great stay. Unfortunately, the Wi-Fi was unusable during our visit and the management company were not very helpful in resolving it. We also had difficulty in an indigenous Taxi finding the villa on arrival due to poor directions. Also felt late check-out charges were excessive. The property itself is excellent, but guest support could be improved.

Front of house staff are exceptional from the second you arrive at the property. Ocean view room just stunning and very clean. Several restaurants on site offering delicious options to suit everyone. Entertainment every night. The spa was so relaxing. I will be back for sure! Would recommend