Holiday Homes in Mascoutah

"Worst place that I ever stayed. "

"comfortable room; friendly staff"

"Thanks"

"The evening check-in was pleasant and quick. Our room was clean but needs to be updated. Bed and sofa/sofa bed were not comfortable at all. We only stayed one night. We went down next morning for breakfast but on our way up, our key card was deactivated as was another family members. We went down and morning rep was NOT very pleasant at all. We told her card was deactivated and she just asked for the card. Did not ask our names to confirm or anything. When we actually checked out she just said to drop key card in basket. I had to ask for a receipt and didn't get a thank you. Plenty choices for meals."

"We did not have a good experience at this hotel. The room was not clean, shower had a ring of dirt and there was a used very dirty washcloth in the shower. We paid for a hot breakfast, which was not good, cold eggs and potatoes. The staff hides the plates until you give them your tickets, which we had to go back for because they were not given to us initially. It was a very noisy hotel with 3 to 4 baseball and football teams visiting with teenagers and kids running all over the place. Very overpriced and not worth staying at. We had a terrible experience and cannot recommend this hotel."

"Yea food was fresh and good the room was a little hot even with ac rooms were clean"

"It was a nice hotel just needed to be cleaned a little more. Our sheets had a few spots on them that was stained. We had an issue of people above us jumping around. We went to call the desk and the phone didn’t work. I had to call the office on my cellphone. He said he would go up and see about it. It only got worse so I walked to the lobby and told him. Once again he said he would go up there. It didn’t stop. I finally hit my 1 year old asleep around 11pm and they was still jumping around when I got up to pre at 2. Then when we got up at 9 they was jumping. He didn’t take care of the issue at all or even offer to move us or anything."

"Staff is friendly. The mattress was quite old and uncomfortable. Noise carries up the stairs into the rooms. "

"I have not one complaint ❤️"