Marshall's Point Hotels, Austin

"My stay was “good” overall but I had an incident with the valet, some items were stolen out of my vehicle and neither the hotel nor the valet company wants to take responsibility. Make sure you read the “agreement” for the valet parking they’re not responsible for stolen items even if it was one of their own employees."

"todo bien"

"Amazing place just perfect"

"Staff very friendly, Breakfast ok, Coffe terrible"

"I had to leave the hotel because the room was really dirty. Stained bed sheets, the room smelled really bad and bathroom towels were not even organized, just thrown in the sink looked like they were not cleaned. The said they had no more rooms available so I left."

"The room was extremely spacious and clean. We enjoyed the balcony with the pool view."

"Paid $50 for breakfast buffet for my son and I. The host was rude and dismissive, definite vibes that he hated the service industry. Buffet same each day which was disappointing. Showers luke warm. Workout room hot and no air circulation. No umbrellas available for guests. Wouldn’t stay here again."

"Maybe it is just me. The reviews all seemed great, but I’m not one to talk badly about a place but this was one of the worst experiences Ive ever had. From door locks not working, cockroaches in my room, flooding in my room to the lack of any sort of hospitality or help that you would expect from a “4 star” experience. I respect the manager for working with me and doing his best to help and decrease a charge for pet “damage” but it was a difficult few weeks staying here. Bring help if you need it moving in and out or to another room which i had to 4 times. It is a great location and cool building but don't expect help from the staff. The air conditioning worked very well."

"The hotel is semi decent for the price. The front lobby didn’t have air conditioning which was frustrating during check in because I was sweating the entire time. Breakfast in the morning was plentiful "