Overview of New Hotel Le Quai - Vieux Port

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Guest reviews

3.9/5 Good
813 reviews
Guests rated this property 4.1/5 for cleanliness.


  • Free WiFi
  • Air Conditioning
  • Breakfast Available
  • Business Services



Popular LocationMuseum of European and Mediterranean Civilisations15 min walk
Popular LocationLes Terrasses du Port19 min walk
RestaurantLe Jardin des Vestiges1 min walk
RestaurantLes Templiers1 min walk
AirportMarseille (MRS-Marseille - Provence)25 min drive

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  • Standard Single Room

    Room amenities

    • 18 sq m
    • Sleeps 1
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  • Standard Double or Twin Room

    Room amenities

    • 18 sq m
    • Sleeps 2
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  • Superior Double or Twin Room

    Room amenities

    • 25 sq m
    • Sleeps 2
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  • Superior Single Room

    Room amenities

    • 25 sq m
    • Sleeps 1
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  • Luxury Room, 1 Queen Bed

    Room amenities

    • 30 sq m
    • Sleeps 1
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  • Luxury Double or Twin Room

    Room amenities

    • 30 sq m
    • Sleeps 2
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  • Family Room

    Room amenities

    • 30 sq m
    • Sleeps 4
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  • Luxury Quadruple Room

    Room amenities

    • 23 sq m
    • Sleeps 4
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  • Luxury Triple Room

    Room amenities

    • 30 sq m
    • Sleeps 3
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About this area


Located in Marseille's 1st Arrondissement neighbourhood, New Hotel Le Quai - Vieux Port is in the city centre and near the beach. Old Port of Marseille and Marseille Provence Cruise Terminal are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Calanques National Park and Cassis Beach. Looking to enjoy an event or a match? See what's going on at Le Dôme or Velodrome Stadium. Discover the area's water adventures with snorkelling, sailing and boat tours nearby, or enjoy the great outdoors with hiking/biking trails.

Visit our Marseille travel guide
Popular Location

What's nearby

  • Museum of European and Mediterranean Civilisations - 15 min walk
  • Les Terrasses du Port - 19 min walk
  • Catalan Beach - 11 min drive
  • Pharo Palace - 15 min drive
  • Notre-Dame de la Garde - 20 min drive

Getting around

  • Vieux-Port Station - 2 min walk
  • Marseille Saint Charles Station - 13 min walk
  • Marseille (MRS-Marseille - Provence) - 25 min drive


  • Le Jardin des Vestiges - 1 min walk
  • Les Templiers - 1 min walk
  • La Kahena - 1 min walk
  • La Samaritaine - 1 min walk
  • Red Eagle - 1 min walk

About this property

New Hotel Le Quai - Vieux Port

4-star Marseille hotel in 1st Arrondissement, walk to Old Port of Marseille
Along with a business centre, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station and free newspapers are on-site. All 48 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also find rainfall showerheads and free bottled water.
New Hotel Le Quai - Vieux Port offers 48 forms of air-conditioned accommodation with a safe and complimentary bottles of water. LCD televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, and hairdryers.
This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

No on-site parking available
Local area shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 7:00 AM–noon: EUR 14 per person
Room service available

Things to do

Shopping centre

Family friendly

Dry-cleaning service
Laundry facilities
Soundproofed rooms


Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken


Business services

Business centre
Computer station


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Handrails in stairwells
In-room accessibility
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)


Smoke-free property

Room amenities


Air conditioning


Bathtub or shower
Rainfall showerhead


Satellite channels

Food and drink

Free bottled water


Iron/ironing board (on request)
Laptop-friendly workspace



Check-in between 3 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property for check-in information
Please note: This property's parking area cannot accommodate motorcycles.


Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types

American Express

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.48 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 14 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Safety features at this property include carbon monoxide detector, a fire extinguisher and a smoke detector.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

New Hotel Vieux Port
New Hotel
New Vieux Port
New Hotel Vieux Port Marseille
New Vieux Port Marseille

Frequently asked questions

Can I cancel my reservation for free at New Hotel Le Quai - Vieux Port and receive a full refund?
Yes, New Hotel Le Quai - Vieux Port offers free cancellation on select room rates, because flexibility matters! Please refer to New Hotel Le Quai - Vieux Port cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at New Hotel Le Quai - Vieux Port?
As of 4 Jun 2020, prices found for a 1-night stay for 2 adults at New Hotel Le Quai - Vieux Port on 15 Jun 2020 start from NZ$178, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Is New Hotel Le Quai - Vieux Port pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
This hotel doesn't offer parking.
What time is check-in at this hotel?
Check-in is from 3 PM to midnight. Late check-in is available during limited hours.
What time is check-out at New Hotel Le Quai - Vieux Port?
Checkout is at noon.
Where is New Hotel Le Quai - Vieux Port located?
Located in 1st Arrondissement, this hotel is within a 15-minute walk of Old Port of Marseille and Museum of European and Mediterranean Civilisations. Marseille Provence Cruise Terminal and Grand Port Maritime de Marseille are also within 2 mi (3 km). Vieux-Port Station is only a 2-minute walk and Colbert Metro Station is 5 minutes.

Guest reviews

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition


  • Liked: Property conditions & facilities, room comfort

Stayed 6 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was very nicely furnished and a reasonable price. Also, it is centrally located, but the room was quiet.

Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in an excellent location

Great hotel in an excellent location. One of our rooms was a bit cold but they very quickly brought us a portable heater. Plenty of Ggreat bars and restaurants nearby.

Stayed 1 night in Dec 2018


Great location, but that's it

Huge room but no attention to necessary repairs (e.g. air conditioning blew air but did not cool it)

Pros: Very close to Old Town marina

Stayed 1 night in Oct 2018


  • Liked: Cleanliness, property conditions & facilities, room comfort
  • Disliked: Staff & service

We were told our room had a view. We had a view all right, a big neon sign saying "New Hotel" shining in our room all night. Check in was a breeze, but they held firm to the no check in until after 3:00. However, when we checked out, they tried to tell us we had not paid even though we showed them the expedia receipt! Front desk was not very helpful at all in telling us how to get the train to the airport. Wound up taking a taxi for 70.00! Not happy at all. Also, the picture you are showing is not the hotel.

Stayed 1 night in Sep 2018