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Overview of New Hotel Le Quai - Vieux Port

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Featured image
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing

New Hotel Le Quai - Vieux Port

4 out of 5

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast Available
  • Business Services
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationMuseum of European and Mediterranean Civilisations15 min walk
    Popular LocationFort Saint Jean15 min walk
    Popular LocationLes Terrasses du Port19 min walk
    AirportMarseille (MRS-Marseille - Provence)29 min drive

Choose dates to view prices

  • Luxury Double or Twin Room

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    • 1 Queen Bed OR 2 Single Beds
    More details
  • Luxury Quadruple Room

    Room amenities

    • 23 sq m
    • Sleeps 4
    • 1 Queen Bed and 1 Queen Sofa Bed
    More details
  • Family Room

    Room amenities

    • 30 sq m
    • Sleeps 4
    • 1 Queen Bed and 1 Queen Sofa Bed
    More details
  • Standard Double or Twin Room

    4.7/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More details
  • Superior Single Room

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 1
    • 1 Double Bed
    More details
  • Standard Single Room

    4.6/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 1
    • 1 Double Bed
    More details
  • Luxury Room, 1 Queen Bed

    Room amenities

    • 30 sq m
    • Sleeps 1
    • 1 Queen Bed
    More details
  • Superior Double or Twin Room

    4.4/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More details
  • Luxury Triple Room

    Room amenities

    • 30 sq m
    • Sleeps 3
    • 1 Queen Bed and 1 Single Sofa Bed
    More details

About this area

Marseille

Located in Marseille's 1st Arrondissement neighbourhood, New Hotel Le Quai - Vieux Port is in the city centre and near the beach. Old Port of Marseille and Marseille Provence Cruise Terminal are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Calanques National Park and Cassis Beach. Looking to enjoy an event or a match? See what's going on at Le Dôme or Velodrome Stadium. Discover the area's water adventures with snorkelling, sailing and boat tours nearby, or enjoy the great outdoors with hiking/biking trails.
Popular Location

What's nearby

  • Museum of European and Mediterranean Civilisations - 15 min walk
  • Fort Saint Jean - 15 min walk
  • Les Terrasses du Port - 19 min walk
  • Pharo Palace - 14 min drive
  • Notre-Dame de la Garde - 20 min drive

Getting around

  • Vieux-Port Station - 2 min walk
  • Marseille Saint Charles Station - 13 min walk
  • Marseille - Provence Airport (MRS) - 26 min drive

Restaurants

  • Chez Roger - 3 min walk
  • La Chope d'or - 3 min walk
  • Sard'in - 4 min walk
  • Starbucks - 4 min walk
  • Le Marseillais - 4 min walk

About this property

New Hotel Le Quai - Vieux Port

4-star Marseille hotel in 1st Arrondissement, walk to Old Port of Marseille
Along with a business centre, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station and free newspapers are on-site. All 48 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, guests will find LCD TVs with satellite channels, and other amenities include rainfall showerheads and coffee makers.
New Hotel Le Quai - Vieux Port offers 48 forms of air-conditioned accommodation with a safe and complimentary bottles of water. LCD televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, and hairdryers.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: EUR 14 per person
  • Room service available

Things to do

  • Shopping centre

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – October 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Bathtub or shower
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 29 October 2020 to 14 March 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.48 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 14 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and cash
Safety features at this property include carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Vieux Port
New Hotel Vieux Port
New Vieux Port
Vieux Port Hotel
New Hotel Marseille
New Hotel Vieux Port Marseille
New Vieux Port Marseille
New Hotel Vieux Port
New Le Quai Vieux Marseille
New Hotel Le Quai - Vieux Port Hotel
New Hotel Le Quai - Vieux Port Marseille
New Hotel Le Quai - Vieux Port Hotel Marseille

Frequently asked questions

Can I cancel my reservation for free at New Hotel Le Quai - Vieux Port and receive a full refund?
Yes, New Hotel Le Quai - Vieux Port offers free cancellation on select room rates, because flexibility matters! Please refer to New Hotel Le Quai - Vieux Port cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at New Hotel Le Quai - Vieux Port?
As of 8 Mar 2021, prices found for a 1-night stay for 2 adults at New Hotel Le Quai - Vieux Port on 28 Mar 2021 start from NZ$191, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is New Hotel Le Quai - Vieux Port pet-friendly?
No, only service animals are welcome at the property.
How much is parking at New Hotel Le Quai - Vieux Port?
This hotel doesn't offer parking.
What time is check-in at New Hotel Le Quai - Vieux Port?
Check-in is from 3 PM - midnight. Late check-in is available during limited hours.
What time is check-out at New Hotel Le Quai - Vieux Port?
Checkout is at noon.
Where is New Hotel Le Quai - Vieux Port located?
Located in 1st Arrondissement, this hotel is within a 15-minute walk of Old Port of Marseille and Museum of European and Mediterranean Civilisations. Marseille Provence Cruise Terminal and Grand Port Maritime de Marseille are also within 2 mi (3 km). Vieux-Port Station is only a 2-minute walk and Colbert Metro Station is 5 minutes.
4.0
Very good
Rating 5 - Excellent. 223 out of 821 reviews
5 - Excellent 27%
Rating 4 - Good. 413 out of 821 reviews
4 - Good 50%
Rating 3 - Okay. 129 out of 821 reviews
3 - Okay 16%
Rating 2 - Poor. 36 out of 821 reviews
2 - Poor 4%
Rating 1 - Terrible. 20 out of 821 reviews
1 - Terrible 2%

4.1/5

Cleanliness

4.1/5

Staff & service

5.0/5

Amenities

3.8/5

Property conditions & facilities

3/5 Okay

Happy face iconLiked: Property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nicely furnished and a reasonable price. Also, it is centrally located, but the room was quiet.
Stayed 1 night in Nov 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in an excellent location
Great hotel in an excellent location. One of our rooms was a bit cold but they very quickly brought us a portable heater. Plenty of Ggreat bars and restaurants nearby.
Stayed 1 night in Dec 2018

3/5 Okay

Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
Great location, but that's it
Huge room but no attention to necessary repairs (e.g. air conditioning blew air but did not cool it)
Stayed 1 night in Oct 2018

1/5 Terrible

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Sad face IconDisliked: Staff & service
We were told our room had a view. We had a view all right, a big neon sign saying "New Hotel" shining in our room all night. Check in was a breeze, but they held firm to the no check in until after 3:00. However, when we checked out, they tried to tell us we had not paid even though we showed them the expedia receipt! Front desk was not very helpful at all in telling us how to get the train to the airport. Wound up taking a taxi for 70.00! Not happy at all. Also, the picture you are showing is not the hotel.
Stayed 1 night in Sep 2018

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