Sports facility

Reviews of Aparthotel Adagio Marseille Timone

Aparthotel Adagio Marseille Timone
21 Chemin de l'Armee d'Afrique, Marseille

Reviews

8.2

Very good

Rating 10 - Excellent. 357 out of 999 reviews" "
Rating 8 - Good. 448 out of 999 reviews" "
Rating 6 - Okay. 125 out of 999 reviews" "
Rating 4 - Poor. 45 out of 999 reviews" "
Rating 2 - Terrible. 24 out of 999 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Ivan

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Ross

Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2023

8/10 Good

Russell

Travelled with group
Liked: Cleanliness, room comfort
Comfortable stay
Rugby trip, comfortable stay about 40 minute walk from both the port and Stade Velodrome,but many bars and restaurants still close by. Would rebook if we ever go back to Marseille.
Stayed 4 nights in Oct 2023

6/10 Okay

Nicolae

Disliked: Property conditions & facilities
Honestly we wanted a decent 1 night stay as our flight will arrive after midnight and in the morning we headed on our final destination, so cheaper but decent was the idea. This place had very nice receptionist and staff was nice, but the rooms are substandard, not touched in very many years, need refurb bad.
Stayed 1 night in Aug 2023

6/10 Okay

Stephanie

Liked: Property conditions & facilities
Disliked: Amenities
The hotel was ok but not worth the price. I thought it was located closer to the Vieux-Port. The hotel is close to the metro and it’s pretty easy to travel around. The hotel doesn’t offer daily cleaning and the AC turned on but didn’t seem to actually work, I had to open the window and o ended up getting bitten by mosquitoes.
Stayed 3 nights in May 2023

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
The property was OK to stay at but I'd look for something a little better if traveling with family.
Stayed 1 night in May 2023

8/10 Good

Kayleigh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy to find and close to the metro station and buses which means exploring Marseille port was super easy to do. Nothing really near the hotel but that’s wasn’t a problem with how easy the transport links were to use. The room was clean and the bed was super comfy. Considering we we’re near busy roads and hospital & lots of beeping. You couldn’t hear this at all in the rooms of the hotel which meant peaceful night sleep. Staff were super friendly and welcoming. we had breakfast here too. Perfect little stay with fiancé for a long weekend getaway exploring Marseille ☀️
Stayed 3 nights in Oct 2022

8/10 Good

Shadow

Travelled with family, Business traveller
Across the street from the hospital
Stayed 14 nights in Sep 2022

8/10 Good

Avraham

Travelled with family
Liked: Cleanliness, room comfort
Pleasant stay in Marseille
Pleasant stay in Marseille, a little far from most museums and interesting places but with a closed by metro station and...nice weather for walking and learning the city. The room and breakfast were as promised.
Stayed 4 nights in Sep 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Nice view on the balcony, room was in very good condition. A little difficult to drive and navigate around the area, and not great food options right there.
Stayed 1 night in Jun 2022

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, room comfort
Great stay!
Stay was amazing and the hotel is great with a kitchen and fridge. We stayed for two weeks and it was wonderful. Internet was great. Would stay again.
Stayed 15 nights in Oct 2020

10/10 Excellent

Elina

Business traveller
Liked: Cleanliness, room comfort
I stayed in a 1-bedroom appartement that was clean and comfortable. The reception staff were friendly and helpful. Close to the metro station and local shops.
Stayed 4 nights in Sep 2020

8/10 Good

Chantelle

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jul 2020
Response from Ibrahima. on 28 Jul 2020
Merci beaucoup d'avoir séjourné dans notre établissement et pris le temps de nous faire part de vos remarques. Nous apprécions vraiment votre note! Nous espérons avoir le plaisir de vous revoir très prochainement parmi nous. Bien cordialement,

10/10 Excellent

Isabelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing good looking rooms and very kind staff
Ver comfortable and calm premises with a very good breakfast. High quality/price level.
Stayed 2 nights in Jan 2020
Response from ibrahima on 18 Feb 2020
Thank you for choosing our hotel. We appreciate your review!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay at Hipark by Adagio Marseille was in perfect accordance with their description of the apartment. It was spacious, quiet, clean, with a cool design. The staff were nice and attentive. A pleasant feeling of getting the treatment and the conditions you paid for, smoothly, surrounded by civilized people.
Stayed 3 nights in Nov 2019
Response from ibrahima on 18 Feb 2020
Thank you very much for choosing our hotel. We really appreciate your review!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The room originally didn't have a 10/10 smell but a small smell that went completely away after 5 min of opening the window.
Stayed 1 night in Nov 2019
Response from ibrahima on 18 Feb 2020
Thank you for choosing our hotel. We appreciate your review!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean , all kitchen items in the studio were there and working. Felt right at home.
Stayed 5 nights in Oct 2019
Response from ibrahima on 18 Feb 2020
Thank you for choosing our hotel. We appreciate your review!

10/10 Excellent

Mahmood

Stayed 2 nights in Oct 2019
Response from ibrahima on 20 Feb 2020
Merci d'avoir séjourné dans notre établissement. Nous apprécions votre note!

10/10 Excellent

Fatoumata

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from ibrahima on 20 Feb 2020
Merci beaucoup d'avoir séjourné dans notre établissement. Nous apprécions vraiment votre note!

8/10 Good

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 2 nights in Sep 2019
Response from Ibrahima. on 19 Feb 2020
Thank you very for choosing our hotel. We really appreciate your feedback! Best regards,

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If they had room I would have stayed longer.
If they had room I would have stayed longer. All good. I like apartment hotels. This is a good one
Stayed 2 nights in Aug 2019
Response from ibrahima on 19 Feb 2020
Thank you very much for choosing our hotel. We really appreciate your feedback! Best regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay the staff was very helpful in telling us how to get around and things to do. But when we asked if they could take yhe trash we were yold no not today.
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Hipark by Adagio Marseille - Avoid
Apartment was dirty with worn out and stained furniture. The two rooms were supposed to be connected but weren't. On complaining we were moved to refurbished apartment but the level of decoration was not brilliant. In the end it was a comfortable stay but reception and corridor were dirty. I do not recommend anyone staying here.
Stayed 7 nights in Aug 2018

10/10 Excellent

Donata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
It was a lovely stay, the rooms are quiet, no street noise. The room and bathroom was clean and the kitchenette with bar fridge was very useful. The hotel is also within close walking distance to public transport. The staff were very friendly and helpful and made every effort to communicate in English. We loved our stay.
Stayed 9 nights in Jun 2018

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location comfortable hotel
The hotel was wonderful from check in, to location and room comfort. I would definitely stay here again.

10/10 Excellent

Nadia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
20 minutes to St Charles by Metro, bus and taxis easily accessible. Shops for food and browsing nearby. Perfect for comfort, includes all the essential facilities and if you're looking for somewhere quiet, some down to earth French culture and environment. Lovely views the mountains from the balcony.
Stayed 3 nights in Oct 2017
Response from The Manager on 14 Jan 2018
Dear Nadia, Thank you so much for your beautiful comment. Hope you've enjoyed your stay at Hipark Design Suites Marseille ***. Hope to see you soon, Best Regards,

6/10 Okay

Karl

Disliked: Property conditions & facilities, room comfort
no german television program . also 2 Computer with internet in Lobby all days out of order. why you have 3 chinese and 2 russia television programs and no german television program in rooms. you did nt have people from germny
Stayed 2 nights in Oct 2017
Response from Manager on 14 Jan 2018
Dear Guest, We're deeply sorry for the inconvenience about the television. We'll tell to our communcation department your comment. Best Regards,

2/10 Terrible

Gilbert

Disliked: Cleanliness, property conditions & facilities
Not a pleasent experience
What an awful experience. Would not recommend if you are traveling with family. Our room was very Dirty and it looked like a scene from a crime movie. Full of stains that nobody has bothered to clean in years. We had to change room twice. Corridors smelled of cigarettes, dispite the fact that no smoking was allowed. Breakfast was disappointing to say the lease. Basic as basic can be. Bread, coffee, ham, and scrambled eggs were the highlight of our breakfast. Not!! So awful we dicided to check out early, despite the fact that we would loose money as we had to pay in advance of our stay. I have to be fair doe, staff were very helpful but that is as far as I would go.
Stayed 3 nights in Aug 2017
Response from La Direction on 15 Nov 2017
Dear guest, We appreciate that you took the time to review our hotel again. We strive everyday to create special experiences to our guests and I am truly sorry we did not manage this for your stay. I would like to apologise for the shortcomings that you have encountered with us. Please be assured that this is not indicative of our usual standards. I am very surprised by the description of your apartment, having never had this kind of return. Regarding breakfast, we are open to all proposals in addition to bread, pastries, cereals, jam, spread, ham, cheese, dried fruit, fruit salad...already present in the buffet. Best Regards

10/10 Excellent

Jordan, Swindon, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean hotel near Marseille centre
(on a busy late July visit) make sure you pay for the very secure underground parking upon arrival. It makes life so much easier. Was concerned before arrival of potential noise pollution during the night (given the large hospital opposite) but with the windows shut you could not hear a pin drop. Air con was amazing throughout, bed was very comfy. The Lidl 5 mins walk away was also very handy. I would highly recommend Hipark Marseille to anyone looking to stay in the city!
Stayed 4 nights in Jul 2017
Response from Manager on 15 Nov 2017
Dear Guest, Thank you so much for your comment. It's a pleasure to read that you've enjoyed your stay at Hipark Design Suites Marseille***. Come back whenever you want and by the way, great pics!

6/10 Okay

Yi

Stayed 1 night in Jul 2017

10/10 Excellent

Rong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2017

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Nice little room.
Everything is great. The only thing is the bed is a sofabeds. If you don't stay at the middle. It will be very uncomfortable. Pitty…
Response from The Manager. on 10 Dec 2016
Dear Guest, Thanks a lot for your nice comment.For your next stay please ask for an executive studio at the reception in order to have a real bed. Best regards,

10/10 Excellent

Orsolya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice aparthotel for a reasonable price
We spent approx.12 days in Marseille. That was our base to discover the city and the surrounding Provence. It was a pleasant surprise. We did feel safe. Public transport was available for a reasonable price, giving us an easy access to downtown (Le Panier, Vieux Port, Cours Julien etc.). There's a lot to see in Marseille itself. However if you want to look around in the inner part of Provence, it is easy to do either by train or by hiring a car. Hipark is well located, close to the metro. So usually it takes up to 15-35 min to get to any parts of the city that's worth seeing.
Response from General Manager on 2 Oct 2016
Dear Guest, Thanks a lot for your kind comment ! We are really pleased to hear that you enjoyed your stay between us and we would be delighted to have you as guest for another stay. Best regards, The Management Team.

8/10 Good

Customer, London

Liked: Staff & service, property conditions & facilities, room comfort
very nice hotel with a kitchen in the room
The available kitchen is what we liked the most. Also room was fine, had fairly nice bathroom, but not the best sofa bed. It's was fine, but could be better. There was a basic choice of the breakfast, but very sufficient for our needs. The location was ok, few minutes walking to the metro station or local supermarkets. In addition there was a fitness room as well and staff was very pleasant.
Response from The Management team. on 23 Oct 2016
Dear guest, We thank you for your nice comment and are looking forward to seeing you again ! Best Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good choice
Great location. 10 minutes to stadium and 15 to the port. Wasn't extremely expensive and the hotel staff are very accommodating and friendly. Shower is a bit weird (one side of a door and tub) but overall happy with our experience.
Response from The Management Team. on 3 Sept 2016
Dear Guest, We thank you for your nice comment and hope to welcome you again in our residence soon ! Best regards,

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Terrible neighborhood, not worth the money.
This property is one step above a hostel. Very bad neighborhood. With one or two exceptions, the staff was unfriendly and not very helpful. Beds were terrible. Find someplace else to stay.

6/10 Okay

Gregory, Chicago

Liked: Cleanliness, property conditions & facilities
Modern, limited service hotel convenient to hospit
A basic, clean, limited service hotel that is convenient to hospital and metro system. Nothing special, but nothing wrong either. Overpriced to capitalize on Euro 2016 demand and limited availability in the city

4/10 Poor

linda, newport, wales

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Quiet hotel in centre of residential area
I booked a non smoking room. Our room had a badly stained carpet with cigarette burns. Overall cleanliness was ok. The room was cleaned twice during our 5 night stay. Felt slightly uneasy in the area until we settled using metro etc. There are no restaurants or bars so we just used the hotel to sleep in. Had a lovely time in Marseille, took the bus to Cassis for €4 return but wished we had stayed closer to the old port. Transport system excellent and cheap.
Cassis
Cassis
Marseille
Marseille

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good residence hotel for family tour in Marse
It was so good and very clean. The hotel employees were very kind. Metro station and supermarkets are near the hotel. However, only one thing to be inconvenient is that there is no WiFi in a room.
Response from La Direction on 19 Mar 2016
Dear guest, Thank you for your great comment. For your information Wifi will be avalaible in the rooms in the next few weeks. Best Regards

8/10 Good

Udy, Andorra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
The hotel is located a bit off center but provides easy parking and access. The rooms are spacious and clean. The optional breakfast was minimal and you would find better value in the neighborhood.
Response from La Direction on 14 Nov 2015
Dear guest, Words cannot describe how thankful we are for your beautiful comments! It was a treat to read your excellent remarks, and please be assured that we have shared them with our dedicated teams We take pride in our proposed services and products, but nothing could make us happier than to hear great compliments for our team and the services we provide to our guests. We hope to see you again soon and please do not hesitate to contact us before your future visit in Nice. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Suzie, Adelaide Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
This was a great 3 night stay for us. Hotel is near a huge hospital complex which would suit people needing to stay nearby. Has a laundry available too which was handy. Only downsides were that the Hotel has no wifi in rooms (this was sorely missed) and the bathroom shower head detached and flew across the room numerous times covering everything in water. Pros were that it was 5 mins walk from the tube (head to the beautiful port and get amongst the action) and the rooms have a kitchen including fridge stove and oven. Suitable for English speakers. Overall a great hotel.

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal and Comfortable Hotel
It was my second stay within two weeks at the hotel: the hotel is very clean with a well equipped kitchen and internet (cable) and comes with a handy fridge/freezer and eating utensils with crockery and comfortable - the friendly reception staff allowed me an early check-in to my studio as my flight arrived very early; This time I made use of the hotel's recreation facilities (gym and sauna); my room was cleaned upon request; Helpful information - purchase 3-day ticket at any Metro station which allows you travel on the metro and bus services; buses 72 takes you to Rond Point du Prado - where the No.19 takes you to the Prado Beach/Plages; Bus No. 54 goes to Catsallane (here you can take the tram to the new harbour area) also connection to Red Metro Line...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business and Vacation
Pros: Ideal location for my business trip to the university's medical school; situated just a few minutes walk to La Timone Metro Station (on the Blue Metro Line) with easy links to Gare St Charles; and just a few minutes walk to the university. Reception staff was very helpful upon my arrival and tried to answer most of my questions in perfect english. It situated opposite the hospital in a quiet neighbourhood; the studio was cleaned on the 4th day (as I stayed for a week) and fresh linen and towels were supplied. Cons: there is only one minor negative - is the location from the city centre - although the hotel is situated a bit out of the tourist attraction area but there are plenty of Bus and Train links to the centre of town - i.e. Vieux Port (where the main attractions are) is on the same Metro Line (Blue) as Latimone;

6/10 Okay

C, LONDON

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Hipark Residence is not a hotel!
The location is located about ten minutes from La Timone Metro. The area is just residential, but there are a few shops, a few supermarkets and a McD's near by. There is also a tram line that is about 20 minutes away. The metro journey is 4 stops on the metro to Vieux Port and 6 stops to St Charles, and really easy to use. The shower was flimsy and took getting used to. The Hob, did not always switch off, but once reporting to the reception team this was corrected. The reception team were fantastic and always helpful...I did not get his name, but one male member of staff went out of his way to assist with tourist information and was very helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday in marseille
Really enjoyed our stay in Marseille lovely city

4/10 Poor

Sonny Do, Montreal, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
Visit Marseille in June 2015
Hotel is about 12min walk to metro La Timone. 6 metro stations away from Saint-Charles station (metro-train-bus to airport). 4 stations from Vieux Port station (port & town center). Reception is okay but not friendley and smiley. Only one elevator, so wait, wait ....! Room carpet is dirty & bad odour ! A lot of group tourists, so wait, wait for check in and out, and the elevator ! Wifi only at the reception, not in the room. Supermarket Casino, cafe, snack, patisserie, boulangerie are close to metro La Timone. Marseille is older than Nice and Cannes, famous for La Bouillabaisse Soup and Soap made of pure olive oil. Do not forget to visit Les Calanques ( natural park with beautiful view of the Mediterranee ). Need minimum 3 days to visit Marseille. Better to choose another hotel closer to Vieux Port. Bon voyage !
Response from Rudy on 17 Jul 2015
Dear guest, We appreciate that you took the time to review our hotel again. We welcome feedback especially from our valued guests like you. We strive everyday to create special experiences to our guests and I am truly sorry we did not manage this for your stay. I would like to apologise for the shortcomings that you have encountered with us. Please be assured that this is not indicative of our usual standards. We will address these points and I hope when you return you will see the improvements made. Sincerely.

10/10 Excellent

Hasni, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
The location it was very good to go to the centre of Marseille very clean roomed and friendly staff

10/10 Excellent

Salma, Toulouse

Liked: Staff & service, property conditions & facilities, room comfort
Excellent
The hotel was really nice, clean and comfortable. the receptionists were efficient and good in English. I would like that for a week stay the room service would pass more than once per week. Highly recommended. Thank you

8/10 Good

Casper, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay. Room was spacious and immaculate.
Response from La Direction on 2 May 2015
Dear guest, Thank you for your beautiful comments! It was a treat to read your excellent remarks, and please be assured that we have shared them with our dedicated teams We hope to see you again soon and please do not hesitate to contact us before your future visit in Marseille or any of our other residences in Nice, Grenoble or Serris. Sincerely,