Riad Eloise in Marrakech offers a tranquil retreat with continental breakfast, an on-site spa, rooftop terrace, archery, and an arcade room. Features include free in-room WiFi, outdoor pools, and multilingual staff.
Reviews
9.89.8 out of 10
Exceptional
Popular amenities
Pool
Spa
Free Wi-Fi
Restaurant
Air-conditioning
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Located in Medina, a neighbourhood in Marrakech, Riad Eloise is near the airport and near a train station. House of Photography and Marrakech Museum are cultural highlights, and some of the area's notable landmarks include Le Jardin Secret and Jemaa el-Fnaa. Koutoubia Mosque and Bahia Palace are two other places to visit that come recommended. Water tubing and swimming offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and horse riding nearby. Visit our Marrakech travel guide
Riad remodelled in 2024 and located near Le Jardin Secret
Located close to Marrakech Museum and House of Photography, Riad Eloise provides free continental breakfast, a terrace and shopping on-site. Indulge in a facial, a body wrap and a body scrub at the on-site spa. The on-site Moroccan cuisine restaurant, Riad Eloise, serves dinner. In addition to a coffee shop/cafe and a library, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy perks such as:
An outdoor pool
Self-parking (surcharge), express check-out and multilingual staff
Concierge services, a porter/bellboy and a front desk safe
Coffee/tea in reception, meeting rooms and a living plant wall
Guest reviews give top marks for the helpful staff
Room features
All guest rooms are individually furnished, and feature comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-compatible safes and air conditioning.
More amenities include:
Designer toiletries and hairdryers
60-cm flat-screen TVs with premium channels
Balconies or patios, wardrobes/cupboards and heating
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
24-hour offsite parking (EUR 7 per night); discounts available
Uncovered parking on site (EUR 7 per night)
Limited on-site self parking
Food and drink
Free continental breakfast available daily 8 AM to 10:30 AM
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Couples/private dining
Hosted evening meal available daily for a fee of EUR 27; reservation required
Snack bar/deli
Restaurants on site
Riad Eloise
Things to do
Books
Cooking classes
Full-service spa
Library
Outdoor pool
Outdoor pool (guest access)
Shopping
Family friendly
Laundry facilities
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Business services
Meeting rooms
Outdoors
Terrace
Full-service spa
10 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Detox wraps
Facials
Manicures/pedicures
Massage
Spa open daily
Steam room
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in public areas
Area rugs in room
Tile flooring in public areas
Tile flooring in room
Upper floors accessible by stairs only
Well-lit path to entrance
More
1 building
2 floors
At least 80% lighting from LEDs
Built in 1700
Comprehensive food waste policy
Designated smoking areas
Living plant wall
Locally-owned and organised tours and activities
Renovated entire property - August 2024
Traditional architecture
Room amenities
Bedroom
Blackout drapes
Pillow menu
Premium bedding
Select Comfort mattress
Bathroom
Designer toiletries
Dressing gowns
Hair dryer
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
60-cm flat-screen TV with premium digital channels
Pay films
Food and drink
Free bottled water
Limited room service
Restaurant dining guides
More
Access via exterior corridors
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Electrical adapters
Heating (climate-controlled)
Individual decor
Individual furnishings
Laptop-compatible safe
Policies
Check-in
Check-in start time: 2:30 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available
Special check-in instructions
The property charges 3 per cent for credit card payments
Guests will receive an email within 10 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests should be aware that cats reside at this property
Information provided by the property may be translated using automated translation tools
Please note that this property might request a valid marriage certificate from couples upon arrival.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cots (infant beds) are available for EUR 15.0 per night
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Uncovered self-parking fee: EUR 7 per night
Nearby parking fee: EUR 7 per night(492 ft away; open 24 hours)
Early check-in is available for a fee (subject to availability)
Late check-out fee: EUR 50 (subject to availability)
Crib (infant bed) fee: EUR 15.0 per night
Hosted evening meal: EUR 27
Credit card charges are subject to a surcharge of 3 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property
Guests under 12 years old are not allowed in the swimming pool, and guests under 12 years old are only allowed in the swimming pool with adult supervision
Property is also known as
Riad Eloise Marrakech
Eloise Marrakech
Riad Eloise Riad
Riad Eloise Marrakech
Riad Eloise Riad Marrakech
Frequently asked questions
Does Riad Eloise have a pool?
Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 8:00 PM.
Is Riad Eloise pet-friendly?
No, pets are not allowed at this property.
How much is parking at Riad Eloise?
Self-parking is available for EUR 7 per night.
What time is check-in at Riad Eloise?
Check-in start time: 2:30 PM; check-in end time: 9:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Riad Eloise?
Checkout is at 11:00 AM. Late checkout is available for EUR 50 (subject to availability).
Where is Riad Eloise located?
Located in Medina, this spa riad is within a 15-minute walk of Le Jardin Secret, Marrakech Museum and House of Photography. Jemaa el-Fnaa and Koutoubia Mosque are also within 1 mi (2 km).
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Reviews
Riad Eloise Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Our room was lovely… beautiful details, wonderful hot shower and surprisingly quiet at night. The staff were really helpful and friendly and the breakfast and coffee were very good. We even made some new friends… the cats outside welcomed us back each day.
The location was also very good for visiting the souks and the Jama El Fna.
Thank you very much 😁
Clean room, lovely decor, friendly and helpful staff, excellent food (we booked dinner there for our first night and the breakfasts were very filling). Alain the owner helped us with our choices of what to see and do. Good, quiet location.
Wonderful stay at an authentic Morrocan riad.
Staff were superb, attentive and friendly. Housekeeping was excellent, best I've experienced post covid. Beautiful rooftop area with views of Atlas mountains.
We used the airport transport which Riad Eloise organised for us and it was well worth it, especially when arriving late at night.
The street down to the Riad seemed a little dirty but once you got into the Riad, it was a beautiful place in the Medina. Was greeted by abdel who did a Wonderful job settling us in. The breakfast was amazing with fresh breads, dips and freshly squeezed juices daily.
All the staff including the cleaning teams and chefs work very hard and are very friendly. Would definitely recommend this place.
Wonderful place in the medina.
All the staff starting from Alain, Abdul, Waiters, Cleaners, Chefs etc are fantastic, always with a smile and ready to help. Very Clean and Big and very Comfortable Rooam, Riad Eloise is a magic place in Marrakech and we recomend it to everybody.
Our host was very accommodating and so helpful. The Riad was quiet and had a boutique feel. The street the door was down seemed a little dirty/off the beaten path but that did not match the clean and homey inside.
Loved staying in the Riad Eloise, The owner and staff where very helpful and gave great advice for our trip in marrakech. The hotel was so nice and we really felt at home there.
Would highly recommend staying there and would stay there again if we are back in marrakech.
5 Star!!
Very friendly staff and available to provide alot of information about what to see. i loved the location. not in the middle of things so it was quiet and yet could easily walk to places. Just note that the stairs can be steep.
What made this place so good was the people. Very helpful with local knowledge. They went out of their way to provide me with gluten free breads for breakfast every day of our 8 night stay. Thank you, we enjoyed our stay.
The staff at the Eloise Riad were fantastic. Great attitude. Helpful and always available. They also were able to recommend places to go or eat. Walking distance to everything. The bed was extremely comfortable. Very central but stil quiet at night. Great breakfast.
Amazing friendly and dedicated team. All took great care of us over and above the call of duty
Lovely well cared for retreat
Alistair
Stayed 2 nights in Jan 2024
8/10 Good
Kim
8 Feb 2025
Liked: Cleanliness, staff & service
The staff was incredible especially Yousef and Abdel! Very accommodating and helpful- gave us all of the information to make a great stay! Also got our laundry done which was such a relief! One thing that Expedia shows is that the riad has a gym, spa, and steam room which it does not. Other than that, great stay and excellent location. Would return!
This is a wonderful riad with kind, attentive and generous staff and owners. It ’s location in the media is good- not the overwhelming part but accessible to all. Would defiantly come back! Thanks Riad Eloise!
The staff is fabulous. Abdel and Youssef were always ready and willing to help with any issue. Even volunteering to walk you to a tour excursion shop or to your airport shuttle. Can thank them enough for making the stay easy and memorable. The Riad Eloise was always spotless and inviting, can't go wrong here. I do recommend getting them to arrange your shuttle to the riad, Marrakech is a maze and it'll take a while to get your bearings.
We were so pleased with Riad Eloise and the amazing staff. We can’t thank Alain and the staff enough for not only making sure we were comfortable and taken care of, but going above and beyond. They even fixed my wall plug that stopped working during the trip without me asking. The room was great and had AC. We enjoyed the breakfast and the scenic views from the rooftop. The host made sure to give us lots of information about Marrakesh and places to visit. We would definitely recommend this place as female-friendly (we were 2 girls and felt very safe). Would definitely come back.
Lovingly restored riad in the medina... why stay in hotel which could be anywhere, when you can get an authentic taste of old Marrakesh? Close to everything, but not TOO close so you can escape from the hustle and bustle of the souks. Alain was a most gracious host, with lots of essential advice on navigating the tangle of streets, what to do, and just as important, what not to do. Genuinely friendly and warm staff, Yusuf and Abdel both were happy to help with anything... and in Marrakech, one needs some help, at least the first time. Delicious vegetarian breakfast with homemade cheese, yogurt and breads.
The Riad is a diamond find which was made extra special because of the kindness and help we received from Abdel. He went out of his way to help us and make our stay in Marrakech enjoyable.
The decor in the Riad is beautiful and all the staff are polite and friendly.
The authentic breakfast was delicious and Abdel even got up early to prepare breakfast when we had to leave early for our flight.
Everyone needs an Abdel in their life.
Thanks
Heidi & Si
First impression of the location when arriving at night was a little apprehensive, however we had no need to be . The staff are fabulous, extremely welcoming and helpful. The approach to the riad is down a small alley way. Once we had explored marrakech by day
Ight we realised most were like this as they are essentially boutique hotels in area where local families live, children play and the local smile and say hello.
Room - we booked the standard double l it was exactly as per the photos . Small but that was fine. Beautiful bedding and a lovely bathroom. Complete with air con which was essential .
Breakfast - slightly different each morning, however a typical Moroccan breakfast of different types of breads, pancakes, honey, jam, peanut butter, fresh fruit and yoghurt, accompanied by fresh orange juice and coffee.
Pool - this is essential for cooling off, Not big enough for a swim but lovely for a dip . Surrounded by lovely seating and cushions. Pool towels provided.
Roof terrace - a gorgeous area, full of wonderful plants, flowers , 2 areas with sun lounges and bannocks and then a separate area with lovely sofa seating and hanging chairs .
The staff really made our stay and I would definitely recommend . The are is nice and quiet too and only a couple of minute walk until you reach the start of the street full of locals shops, crafts, and food.
We booked the taxi to and from the airport and the driver was excellent.
We will be back
Joanne
Stayed 3 nights in Sep 2025
10/10 Excellent
Ruby
25 Nov 2025
Liked: Cleanliness, staff & service, amenities
Staff was excellent Jossef was there for us the whole stay. Going out of his way to make our experience was a grand one. Majorly helped us with parking. They washed our clothing. Cleaned our room daily. Served a nice breakfast. The owner was helpful suggesting places to visit while in Morocco and always had a smile on his face.