Check in was smooth and receptionist was friendly. First they gave us a room with a very bad smell, and we had to change without any problems. First day we used the pool and didn't know about towel policy, so we had to get cards from the reception to use pool towels. 2nd day i lost clothes in the backyard and couldn't find them, reception and security wasn't with any help.
My wife had a stomachache in the night, we reached out to reception for help to see nearby hospitals, he gave us directions, but it felt like they didn't care what we were going through.
All in all, we wanted to stay 7 nights, but couldn't finish, we went out on our 4th day, to find an other stay.