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Palais Alcazar

3.0 star property
Gardens and spa treatments offer a peaceful retreat near Marrakech's vibrant city life, creating the perfect balance of relaxation and exploration

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Located near the Yves Saint Laurent Museum, PALAIS ALCAZAR offers a continental breakfast and spa services. Guests can relax in the garden or at one of three outdoor pools while enjoying high-speed WiFi. Previous visitors appreciate the helpful multilingual staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

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About this property

Palais Alcazar

  • Hotel near Yves Saint Laurent Museum
  • At Palais Alcazar, you can look forward to free continental breakfast, a coffee shop/cafe and a garden. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a restaurant.
  • Other perks include:
    • 3 outdoor pools
    • Free self-parking and valet parking
    • Airport pick-up service (surcharge), concierge services and multilingual staff
    • A ballroom, a 24-hour front desk and a reception hall
  • Room features
  • All guest rooms at Palais Alcazar include thoughtful touches, such as air conditioning and bathrobes, as well as amenities, such as free WiFi and sound-insulated walls.
  • More conveniences in all rooms include:
    • Baths or showers and free toiletries
    • Electric kettles, heating and daily housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 1000.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 600 per vehicle (maximum occupancy 6)
  • Rollaway bed fee: MAD 1000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Palais Alcazar have a pool?

Yes, this property has 3 outdoor pools.

Is Palais Alcazar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palais Alcazar?

Self-parking and valet parking are free at this property.

What time is check-in at Palais Alcazar?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Palais Alcazar?

Checkout is at noon.

Does Palais Alcazar provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of MAD 600 per vehicle applies.

Where is Palais Alcazar located?

Situated in Marrakech, this hotel is within 12 mi (20 km) of Bahia Palace, Yves Saint Laurent Museum and Majorelle Garden. Le Jardin Secret and Jemaa el-Fnaa are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

10

Cleanliness

8.0

Amenities

6.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 1 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

Verified

8/10 Good

Mauro

Liked: Cleanliness, amenities, property conditions & facilities
Struttura extra lusso, nuova, talmente nuova che ancora non è adatta alla recezione turistica, anche se il manager si è reso disponibile a risolvere i problemi trovati( riscaldamento non funzionante in una stanza della villa e nella zona comune, assenza di una reception vera con personale fisso, cucina in fase di allestimento) il contrasto tra l' immagine, la qualità degli arredi, gli spazi ampi e la posizione nel nulla purtroppo, condizionano il soggiorno. La colazione viene servita a buffet in una struttura vicino, meravigliosa, Hotel Palais Namaskar (Marrakech) ma è raggiungibile solo con un taxi, offerto dalla struttura stessa. Un grazie va al Manager, disponibile e comprensivo.
Stayed 3 nights in Dec 2023