Seasonal outdoor pool, open 11:00 AM to 7:00 PM, pool umbrellas
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Reviews of Civitel Attik Rooms & Suites

3.5 out of 5
Civitel Attik Rooms & Suites
11 Olympias St., Marousi, Attiki

Reviews

8.2

Very good

Rating 10 - Excellent. 79 out of 187 reviews" "
Rating 8 - Good. 64 out of 187 reviews" "
Rating 6 - Okay. 28 out of 187 reviews" "
Rating 4 - Poor. 11 out of 187 reviews" "
Rating 2 - Terrible. 5 out of 187 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Dec 2023
Response from Civitel Attik on 4 Jan 2024
Dear Daniel,First and foremost we would like to thank you for choosing Civitel Attik Rooms & Suites for your stay. We are pleased to note that you enjoyed the comforts of our hotel including our service. We would love to welcome you back in the nearest future.With Best Regards,

10/10 Excellent

CHRISTINE JUNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area with easy access to the Metro to get to the centre of Athens. Staff always friendly and helpful We have stayed at this Hotel for many years when we visit our Greek friends in Marousi. Many rooms have now been refurbished, most overlook the Pool. Plenty of places to sit outside
Stayed 5 nights in Nov 2023
Response from Civitel Attik on 13 Dec 2023
Dear Christine, Let us thank you for choosing Civitel Attik Rooms & Suites for your stay and we are glad we were able to meet your expectations. We are proud to know that you enjoyed your comfortable room and polite staff. We would love to welcome you back in the nearest future.Kind Regards,

10/10 Excellent

?a?ß??a

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Dec 2023
Response from Civitel Attik on 7 Dec 2023
Dear ?a?ß??a,Thank you for choosing to visit Civitel Attik Rooms & Suites. We have well noted and appreciated your lovely rating! Do look forward to welcoming you back soon.With best regards,

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in the middle of a quiet residential neighborhood. The Staff is friendly and accommodating, the rooms are clean, and the grounds are quiet and open. The only downside for me is that there too few restaurant and shopping options within walking distance. I also recommend ordering taxis through the Uber app since it may be difficult to find an empty cab passing through the area.
Response from Civitel Attik on 21 Nov 2023
Dear Rebecca,Let us thank you for choosing Civitel Attik Rooms & Suites for your stay and we are glad we were able to meet and exeed your expectations. We are delighted to hear that you had a positive experience at our hotel and that you enjoyed the great service of our staff & the comfort of your room. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.Kind Regards,

10/10 Excellent

Mordkhai

Stayed 1 night in Oct 2023
Response from Civitel Attik on 11 Oct 2023
Dear GuestGreetings from Civitel Attik Rooms & Suites!Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it all! This was my third time staying here and they have always been considerate, helpful, and kind.
Stayed 2 nights in Sep 2023
Response from Civitel Attik on 11 Oct 2023
Dear Ann,Thank you for staying at Civitel Attik Rooms & Suites. We would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and we have shared your feedback with our entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely,

4/10 Poor

chris

Disliked: Staff & service, property conditions & facilities
uncomfortable bed
Stayed 1 night in Aug 2023
Response from Civitel Attik on 6 Sept 2023
Dear Guest,We would like to thank you for taking the time to offer us your honest feedback. It is with great concern to note that you were not fully satisfied with the bed. Your input is being taken into serious consideration and reviewed with our team. Wish you could give us another opportunity to welcome you back and prove that we can serve you better.Kind Regards,

6/10 Okay

Alex

Stayed 6 nights in Aug 2023
Response from Civitel Attik on 6 Sept 2023
Dear Alex,Thank you very much for choosing to stay at Civitel Attik Rooms & Suites, although it was with concern to note that you were not satisfied with your experience. The rating you have posted is taken into serious consideration. Hope you could give us another opportunity to welcome you back and prove that we can serve you better.With sincere regards,

10/10 Excellent

ADI AVRAHAM, Ashdod

Stayed 1 night in Jul 2023
Response from Civitel Attik on 6 Sept 2023
Dear ADI AVRAHAM,Many thanks for choosing to visit Civitel Attik Rooms & Suites. Your great rating is well noted. Look forward to welcoming you back in the near future.With kind regards,

10/10 Excellent

Eleni, FLUSHING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Vatsal

Travelled with group
Liked: Cleanliness, property conditions & facilities
Really great experience staying at the property. Surrounding and transport is very helpful and convenient.
Stayed 2 nights in May 2023
Response from Civitel Attik on 30 May 2023
Dear Vatsal,Let us thank you for staying with us at Civitel Attik Rooms & Suites. We appreciate your kind comments regarding your stay and we would like to thank you for your valuable time taken to share your experiences. It will be our pleasure to welcome you again in our premises during a future trip to Maroussi.Kind regards,

4/10 Poor

Adrian

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was a bit downmarket for 115 Euro a night. I have stayed in Superb properties in London a more expensive city for the same price and with amazing facilities. However, at the Civitel Marousi the rooms are a bit tired. The bathroom was positively Soviet. The showerhead hung down 0n the floor as the bracket was broken, and the shower area was covered in back mold. I had to ask for coffee facilities in the room when my colleagues explained they had coffee in their rooms. This was booked as a superior room but it wasn't unless the other rooms were terrible. Breakfast was OK and the saving grace was the cleaners kept the room very clean. The worst thing was a school party with teenagers raging around the building until 4 am like a prison riot. There was so much screaming I thought at one stage that a girl was being attacked. When I called reception nothing much happened. I would avoid this hotel.
Stayed 4 nights in Mar 2023
Response from Dimitra Koumpouni on 3 Apr 2023
Dear Adrian, Thank you for choosing to stay at Civitel Attik Rooms & Suites and for bringing your review to our attention. It's great to hear that you were happy with our staff's performance and our breakfast. On the other hand, we are concerned to note that you weren't fully satisfied with your room. We have taken into consideration your comments and have shared these with my colleagues in order to improve our hotel . We wish you could give us another chance to win you back.With Kind Regards,Dimitra KoumpouniHotel Manager

10/10 Excellent

patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay and mini bar was a nice touch thanks
Stayed 1 night in Oct 2022
Response from Civitel Attik on 9 Nov 2022
Dear patrick,Let us thank you for recommending Civitel Attik Rooms & Suites after the experience you had with us! We are glad to know that you enjoyed your stay with us and that our bar contributed to your positive experience. We hope to have the chance to welcome you back at our hotel in the nearest future.With Best Regards,

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2022
Response from Civitel Attik on 9 Nov 2022
Dear Steven,We would like to thank you for taking the time to share with us your kind rating regarding your visit and experience at Civitel Attik Rooms & Suites. Hope to have more opportunities in the future to welcome you back.Kind regards,

8/10 Good

THEOFANIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services have improved a lot since last year, that I stayed at the same hotel. Staff was friendlier and they accommodated every request. I like the location because it is very accessible to a main artery (Attiki Odos) and to subway and train stations. I will visit again next year.
Stayed 3 nights in Aug 2022
Response from Civitel Hotels Team on 29 Aug 2022
Dear Mrs Theofania,Thank you for taking the time to post a review for your accommodation in our hotel. We are really happy to hear that you enjoyed your stay with us and that you have found our services improved. We will be happy to welcome you again in our hotel next year. With kind regards,

2/10 Terrible

John

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is NOT a 4 star hotel. They do not clean the room daily, only upon request. There is no table outside, just two chairs. No Ashtray. The pool is overwhelmed by the locals and so sun-lounges are limited. Finally, my daughter wasn’t feeling well so my wife stayed at the hotel whilst I went to a restaurant with our son. She chose to get room service instead of the gyros where I was. We ordered at the same time, my son and I ate and arrived back to the room, my wife’s food still hasn’t arrived. About 30 minutes later she called the restaurant to be told sorry can’t help you now because we closed the kitchen at 10pm. She ordered at approx 8! This place overall is a m disgrace. Good for a night or 2 at best.
Stayed 4 nights in Aug 2022
Response from Civitel Hotels Team on 29 Aug 2022
Dear sir, We appreciate the time you took to review your stay in our hotel. We are really sorry to hear that we did not fulfill your expectations. Kindly note, that we are already investigating your issue in order to make sure that this will not happen again in the future. We hope that another time we will be able to provide you the quality service we are trying to offer to all our guests. With kind regards,

10/10 Excellent

Ann-Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It lived up to expectations- apart from a little dated for the price it was ok! Only stayed one night breakfast was good and very close to mall with variety of Food options
Stayed 1 night in Aug 2022
Response from Civitel Attik on 9 Nov 2022
Dear Ann-Marie,Thank you for choosing to stay at the Civitel Attik Rooms & Suites. We are committed to making our guests stay with us a memorable one and we appreciate your feedback. We are very glad to receive your compliments about the breakfast. We hope to have the chance to welcome you back at Civitel Attik Rooms & Suites in the nearest future.With Best Regards,

10/10 Excellent

THEOFANIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff, nice grounds and pool.
Stayed 1 night in Jul 2022
Response from Civitel Attik on 9 Nov 2022
Dear Guest,Let us thank you for recommending Civitel Attik Rooms & Suites after the experience you had with us! We are delighted to hear that our convenient location allowed you to move around and that our staff made your feel at home. We hope to have the chance to welcome you back at Civitel Attik Rooms & Suites in the nearest future.With Kind Regards,

4/10 Poor

Tracy

Stayed 2 nights in Jul 2022
Response from Civitel Attik on 9 Nov 2022
Dear Tracy,Thank you very much for choosing to stay at Civitel Attik Rooms & Suites, although it was with concern to note that you were not satisfied with your experience. The rating you have posted is taken into serious consideration. Hope you could give us another opportunity to welcome you back and prove that we can serve you better.With sincere regards,

8/10 Good

rajeshkumar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having swimming pool and restaurant in the middle of property was keeping it lively almost all the time during the day. Very quite place.
Stayed 4 nights in Jun 2022
Response from Civitel Attik on 9 Nov 2022
Dear rajeshkumar,We would like to thank you for taking the time to share with us your kind rating regarding your visit and experience at Civitel Attik Rooms & Suites. Hope to have more opportunities in the future to welcome you back.Kind regards,

8/10 Good

Athanasios

Travelled with family and small children
Liked: Staff & service
Convenient late check in, after midnight. Parking in the area around the hotel is easy . Room is spacious and clean , bathroom needs a renovation. Balcony is quite big and the free minibar is a big plus .The hotel building could have some improvements in common spaces. Breakfast had a big variety and it was tasty . The restaurant was good as well .Ask for cleaning the day before , as they do it on demand.The staff was accommodating , professional and polite and they assist us on all of our requirements. Area around the hotel is safe , although you need to have a car if you want to move around. It takes time to go to the center with public transport , but it is convenient if you want to be close to the airport.
Stayed 4 nights in Jun 2022
Response from Civitel Attik on 9 Nov 2022
Dear Athanasios,Let us thank you for recommending Civitel Attik Rooms & Suites after the experience you had with us! Our team is happy to note that you enjoyed your comfortable room, friendly staff and restaurant. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.With Best Regards,

8/10 Good

Eleni, FLUSHING

Stayed 7 nights in Apr 2022
Response from Civitel Attik on 9 Nov 2022
Dear Eleni,We would like to thank you for taking the time to share with us your kind rating regarding your visit and experience at Civitel Attik Rooms & Suites. Hope to have more opportunities in the future to welcome you back.Kind regards,

10/10 Excellent

CHRISTINE JUNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second visit to this Hotel - 7 night stays - convenient to visit our Greek friends who live in Pefki. Quiet rooms, clean - friendly staff. Nearby to Metro for trips into central Athens. Good Shopping Mall nearby. Reasonable price - Good Buffet Breakfast with plenty of choice. Hope to stay again later this year.
Stayed 7 nights in Mar 2022
Response from Civitel Attik on 9 Nov 2022
Dear Guest,First and foremost we would like to thank you for choosing Civitel Attik Rooms & Suites for your stay. We are proud that our polite staff and comfortable room contributed to your positive experience. We hope to have the chance to welcome you back soon!With Kind Regards,

4/10 Poor

David J

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend
Stayed 1 night in Oct 2021
Response from Civitel Attik on 9 Nov 2022
Dear David J,Thank you very much for choosing to stay at Civitel Attik Rooms & Suites, although it was with concern to note that you were not satisfied with your experience. The rating you have posted is taken into serious consideration. Hope you could give us another opportunity to welcome you back and prove that we can serve you better.With sincere regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Basic Hotel
My room was spotless, however, I had requested something handicap accessible and this was not. The shower stall needed the ability to step up into it and the way it was designed, chopped off 1/8th of the stall. The air-conditioning was not manageable. The only way suggested to turn it off was to open the window. Which I did but it's a residential area so, with dogs barking across the street, it wasn't quiet. But the staff was super nice and they got on the phone immediately with whomever was in charge (and mind you, it was late at night) and they were able, after many tries, to figure out how to close it from the room's controls. The pool smelled of something I can only describe as fish urine & the surrounding area wasn't designed well. It has a lawn and in the morning, after morning dew, you go to step on it and you sink into mud. Plus humidity attracts mosquitos so I became a meal. They don't remove the lounge pillow overnight so when I sat on one I wet my shorts so it literally looked like I "wet" myself. In addition there was bird poop on some. The lounge covers are also extremely stained. I just couldn't enjoy the pool area at all. I wasn't able to go into the pool since I was crutches but I at least wanted to sit by it. The position of the lounge umbrellas was also not taken into consideration when it was designed. They provide no shade.
Stayed 2 nights in Sep 2021

6/10 Okay

Verified traveller

Travelled with group
Room was clean
1. Google map pointed us to the locked gate and we had to walk around the block to look for the hotel entrance. 2. Free parking is mentioned on the webpage but we were told to park on the street when we asked about parking at check in. 3. When we made the booking, mini bar was included in the silver exclusive booking. When we asked the stuff while checking in, she informed no mini bar due to Covid. We totally understand due to the situation but this should not be listed on the webpage. We checked the page again before writing this review and the mini bar is off the list. 4. The room was stuffy when we walked in and it took a while for the ventilation to kick in. 5. The room and the washroom was clean. Overall, everything was okay for a 3.5 star hotel.
Stayed 1 night in Sep 2021
Response from Civitel Attik on 9 Nov 2022
Dear Guest,Thank you for choosing to visit Civitel Attik Rooms & Suites. However, it was with concern to note that you were not 100% satisfied with your experience here. Hope you could give us another opportunity soon to welcome you back and prove that we can serve you better.With kind regards,

4/10 Poor

Paraskevas

Travelled with family
Liked: Cleanliness
Not a very welcome experience. Their website and GOS take you to a locked door that used to be the hotel entrance. No sign posted that the entrance changed, years ago, to around the corner. No answer on the phone. You have to figure it out and walk around the corner. No bell boy or any sort of help with luggage. They give you a cart that hasn’t been maintained to haul your own luggage. And the answer is”it’s not on the website that we have such services”. Oh, no coffee maker or anything. For the money in Marousi is not worth it!
Stayed 4 nights in Sep 2021
Response from Civitel Attik on 9 Nov 2022
Dear Paraskevas,Thank you for reviewing your stay. We are truly sorry to know that you experienced some issues, rest assured that if you are planning to visit us again this matter will not occur again and we will do our utmost to guarantee you have a better experience. We hope we can have the honor to welcoming you back. With kind regards,

10/10 Excellent

NIKOLETTA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coming back soon
Excellent experience
Stayed 1 night in Sep 2020
Response from Civitel Attik on 9 Nov 2022
Dear NIKOLETTA,Thank you for the positive feedback. We work hard to offer a warm welcome and make our guests happy. Hopefully you'll visit us again soon. Kind Regards,

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Aug 2020
Response from Cesare Fabrizio Piredda Hotel Manager on 18 Sept 2020
Thank you for taking the time to share your opinion. We are sorry to hear that the hotel didn't meet your expectations. We hope that we will anyway be able to welcome you back again soon. Sincerely, Cesare Fabrizio Piredda Hotel Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020
Response from Civitel Attik on 9 Nov 2022
Dear Guest,Thank you for choosing to stay with us. We are glad to hear that your stay was a memorable one. We look forward to welcoming you back soon at Civitel Attik Rooms & Suites. With kind regards

6/10 Okay

Kamlesh

Business traveller
Liked: Staff & service
Bedding
Sheets appeared clear but there was an ordur coming from the bed.
Stayed 2 nights in Nov 2019
Response from Cesare Fabrizio Piredda Hotel Manager on 18 Nov 2019
Thank you for taking the time to share your opinion. We are sorry to hear that the hotel didn't meet your expectations. We hope that we will anyway be able to welcome you back again soon. Sincerely, Cesare Fabrizio Piredda Hotel Manager

10/10 Excellent

Accounting

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Cesare Fabrizio Piredda Hotel Manager on 31 Oct 2019
Thanks for your support. We appreciate you staying with us. We are looking forward to welcoming you back again in the future. Sincerely, Cesare Fabrizio Piredda Hotel Manager

10/10 Excellent

Eddie

Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
It was a pleasant hotel. More and clean the sun loungers
Stayed 6 nights in Aug 2019
Response from Cesare Fabrizio Piredda Hotel Manager on 1 Sept 2019
Thank you for taking the time to leave such wonderful feedback. We truly appreciate all of your feedback and we’re excited to welcome you back to the Civitel Attik soon! Sincerely, Cesare Fabrizio Piredda Hotel Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
I was very impressed with this hotel. Breakfast was great. The location is out of the way but it is a 5 minute walk to the metro. Pool was big and not too crowded.
Stayed 2 nights in Aug 2019
Response from C.F.Piredda Hotel Manager on 22 Aug 2019
Thank you for your wonderful review and I am so pleased that you had a lovely stay with us. I am glad that you were impressed with our breakfast and that the staff from all departments provided wonderful service. We hope to see you again soon. Sincerely, C.F.Piredda Hotel Manager

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The bathrooms could have been cleaner; the presention of breakfast was poor
Stayed 3 nights in Aug 2019
Response from Cesare Fabrizio Piredda on 17 Aug 2019
Thank you for having chosen the Civitel Attik as your place of residence and for taking the time to share your review with us. We have noted with concern that you were not quite satisfied with your visit and are sorry we did not manage to meet all your expectations. We do appreciate your feedback, this will be discussed with the respective department heads. Hope you will reconsider and give us the opportunity to welcome you back. Sincerely, Cesare Fabrizio Piredda Hotel manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms, rich breakfast. Service is good.
Stayed 1 night in Jul 2019
Response from Cesare Fabrizio Piredda on 17 Aug 2019
It was with pleasure to read your wonderful review and learn that you had a marvelous stay and experience at the Civitel Attik! Your warm input is appreciated and shared with my colleagues. Definitely look forward to welcoming you back, hope in the near future. Sincerely, Cesare Fabrizio Piredda Hotel manager

6/10 Okay

Nadine

Liked: Staff & service
Stayed 1 night in Aug 2019
Response from Cesare Fabrizio Piredda on 17 Aug 2019
Thank you for having chosen the Civitel Attik as your place of residence and for taking the time to share your review with us. We have noted with concern that you were not quite satisfied with your visit and are sorry we did not manage to meet all your expectations. We do appreciate your feedback, this will be discussed with the respective department heads. Hope you will reconsider and give us the opportunity to welcome you back. Sincerely, Cesare Fabrizio Piredda Hotel manager

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I liked the staff . The room we stayed in needs renovation
Stayed 2 nights in Jul 2019
Response from Cesare Fabrizio Piredda on 17 Aug 2019
Thank you for choosing Greece as your destination and for staying with us. We are happy to read that you liked your stay here and most of the facilities were to your satisfaction. On the other hand, we are sorry to note that the accomodation was not convenient to you. Once again, many thanks for being our guest and for your feedback. Wish you could give us another opportunity to welcome you back in future. Sincerely, Cesare Fabrizio Piredda Hotel manager

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Our family enjoyed our stay. We had 2 triple rooms that were spacious and comfortable. The breakfast buffet was full of choices. Unfortunately we never experienced the pool as there was an extra surcharge to use it.
Stayed 2 nights in Jul 2019
Response from Cesare Fabrizio Piredda on 17 Aug 2019
It was with pleasure to note your kind remarks and were happy that the general impression of your visit was positive. Thank you for choosing the Civitel Attik as your place of residence and look forward to welcoming you back in near future. Sincerely, Cesare Fabrizio Piredda Hotel manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Cesare Fabrizio Piredda on 17 Aug 2019
Many thanks for being a loyal guest of the Civitel Attik! We are happy and honored to have you staying here. Your wonderful input is appreciated and your review has been shared with my colleagues. Definitely look forward to continue welcoming you at our property. Sincerely, Cesare Fabrizio Piredda Hotel manager

8/10 Good

Angelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
small room but clean
Stayed 1 night in Jun 2019
Response from Cesare Fabrizio Piredda on 17 Aug 2019
First and foremost, we would like to thank you for choosing to stay at the Civitel Attik. We were concerned to note your input and would like to assure you that this has been taken into serious consideration and reviewed with my team. Hope you can give us more opportunities in future to welcome you back. Sincerely, Cesare Fabrizio Piredda Hotel manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was easy for the Metro station to travel about Athens, Great Shopping Mall also nearby
Stayed 7 nights in Jun 2019

8/10 Good

Eran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019
Response from Cesare Fabrizio Piredda Hotel Manager on 21 Apr 2019
Thank you very much for an amazing review, I will make sure to share this with the entire team. Sincerely, Cesare Fabrizio Piredda Hotel Manager

10/10 Excellent

Symeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and free mini bar
Very friendly staff and free mini bar
Stayed 5 nights in Nov 2018
Response from Hotel Manager on 18 Mar 2019
Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do. Sinceramente, Cesare Fabrizio Piredda Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great, staff was friendly and has nice gardens with a pool.
Stayed 1 night in Oct 2018
Response from Hotel Manager on 18 Mar 2019
Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do. Sinceramente, Cesare Fabrizio Piredda Hotel Manager

8/10 Good

MarkTrocha, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location Clean Fantastic room Swimming pool Free bar
Stayed 1 night in Aug 2018
Response from Cesare Fabrizio Piredda on 17 Sept 2018
We're happy that your overall stay with us was enjoyable and that you loved our comfortable rooms. It's great that you appreciated our helpful service and we certainly look forward to welcoming you back again soon for another wonderful visit! Sincerely, Cesare Fabrizio Piredda General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Cesare Fabrizio Piredda on 17 Sept 2018
We're delighted your time with us was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our prime location and helpful service as well as our comfortable rooms. That's what we like to see! We look forward to hosting you again soon for another excellent experience. Sincerely, Cesare Fabrizio Piredda General Manger

6/10 Okay

Orsolya

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Breakfast is not recommended
Our room was nice, the pool is cool, it is sad that the breakfast was disastrous. In the middle of breakfast time there were hardly any tables clean, everything was cold, the mushroom as well and it even had bad taste, the coffee machine was not able to make anything with milk, but no sign of it, so most guests including me were just standing in front of it helplessly. I asked for a mug firstly with no success. Secondly i got it but not willingly. By the time we finally found something COLD to eat, the juices ran out. We also waited for scrambled eggs and muffins in vain. It is too bad that the waiters' time went on the room service, but this shouldn't have caused these chaos in the breakfast room. Another thing that it was too cold in the breakfast area. In the middle of the night someone used the pool making loud splashing waking us up. Of course this is not the hotel's failure but it was very disturbing. And if that was not enough, the gardener started mowing the lawn at 7(!) in the morning! How the staff think the guest could rest this way? Maybe we were unlucky but all of these are too much from a 4star hotel, we were quite disappointed :(
Stayed 1 night in Jul 2018
Response from Cesare Fabrizio Piredda on 17 Sept 2018
We appreciate the time you took to give us feedback! Our staff takes a lot of pride in the one of kind service we provide. It's very disappointing to see your experience with us was not the standard we're accustomed to sharing. We always strive to exceed all of the needs of our guests. We'll be sure to address your concerns internally and we would love to show you how hard we work to give our guests the best service in the future. We hope to share a more positive experience with you soon. Sincerely, Cesare Fabrizio Piredda Generel Manager