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Reviews of Only YOU Hotel Valencia

5 out of 5
Only YOU Hotel Valencia
PLAZA RODRIGO BOTET,5, Valencia, Valencian Community

Reviews

9.6

Exceptional

Rating 10 - Excellent. 347 out of 412 reviews" "
Rating 8 - Good. 49 out of 412 reviews" "
Rating 6 - Okay. 7 out of 412 reviews" "
Rating 4 - Poor. 5 out of 412 reviews" "
Rating 2 - Terrible. 4 out of 412 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Cherry

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I got a junior suite since we will be staying for the weekend. I wanted to relax and recharge. I was expecting a good service, it was not the case. Paid almost $1200 for 2 nights and my bathroom got flooded. I cant even shower. We called the receptionist they said the bathroom is wet and we cant patch the leak. Then 2nd call from them, they can transfer us to another room with different lower amenities than our room, then 3rd call i got order anything and it will be free. I said, we dont need to order since we have already had dinner. So i asked for a free ride instead going to the train station. Their answer was but you still need to pay for that. In other words, they never actually compensated the 2 days of flooding bathroom. I have stayed in nice hotels, this is not good service for me.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Josefina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended..Best experience ever !
Stayed 2 nights in Apr 2024
Response from Borja Francés, Welcome Desk Agent on 11 Apr 2024
Dear Josefina:Thank you for sharing your feedback with us.Indeed we make daily efforts to offer the best experience posssible, and we love to see you did enjoy it.Of course, you will be more than welcome every time you visit Valencia. Only YOU is from now and on your second home.Best Regards

6/10 Okay

rowland

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible woman in the dinner restaurant tried to charge me for a disgusting Caesar salad took 20 minutes to argue with her finally had to demand the manager resolve the next day, which she did with a bottle of wine. He was very nice about it. The woman is awful. The restaurant is awful for dinner. Spent your money elsewhere Was also overcharged of the sushi restaurant for sake.
Stayed 2 nights in Mar 2024
Response from Borja Francés, Welcome Desk Agent on 6 Apr 2024
Dear Rowland:Thank you for choosing Only YOU Hotel Valencia during your stay in the city. We really hope you had a wonderful stay with us.We are deeply concerned about the experience you had having dinner at El Mirador, as it is not the service we like to offer to our guests.Thank you for letting us know about that. We will investigate the incident to understand what might have failed.Of course, if there is anything we could do for you, we remain at your full disposal.

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing true 5 star hotel. The hotel was beautiful and immaculate. The hotel staff was super helpful and friendly. The hotel was in the center of all of the attractions that I wanted to see, all in walking distance. The breakfast buffet was the best I have ever experienced.
Stayed 3 nights in Mar 2024
Response from Front Desk Team Only YOU Valencia. on 2 Apr 2024
Dear Mr.ChristopherThank you for selecting us during your visit to Valencia.We are very happy to read that your experience was to your satisfaction.We would love to welcome you back soon at Only You Hotel Valencia, your home.

10/10 Excellent

Balvinder

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable stay at the hotel. All the staff were very friendly and helpful. Amazing breakfasts!
Stayed 4 nights in Mar 2024
Response from Front Desk Only YOU Valencia on 27 Mar 2024
Thank you for selecting us during your visit to Valencia.I am very happy to read that your experience was to your satisfaction.We would love to welcome you back soon at Only You Valencia, your home.

10/10 Excellent

Feng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night during the Fallas celebration weekend. Very busy. A great hotel in a wonderful location in the old town. Walking distance to most of areas of interest.
Stayed 1 night in Mar 2024
Response from Front Desk Team Only YOU Valencia. on 17 Mar 2024
Dear Mr/Ms Feng,Thank you for selecting us during your visit to Valencia.I am very happy to read that your experience was to your satisfaction.We would love to welcome you back soon at Only You Valencia, you home.

8/10 Good

Thomas, Burlington

Travelled with partner
Liked: Cleanliness, staff & service
Liked room and service - toilet ran. Bad smell one day. Need bigger garbage cans. Some basics missing in room.
Stayed 4 nights in Mar 2024
Response from Costin Iordache (Front Desk Agent) on 14 Mar 2024
Dear Mr. Thomas,We would like to thank you for choosing Only YOU Hotel Valencia and for taking the time to share your experience at the hotel. Your opinion is very important to us as it helps us to continue working every day to meet our customers' needs and offer an excellent service.We will take note of the improvements you suggested to continue offering the best service we can. We hope to see you soon at the Only YOU Hotel Valencia and exceed your expectations!Warmest regards,Costin IordacheFront Desk Agent

10/10 Excellent

Jonna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a beautiful little hotel and the staff was fantastic.
Stayed 3 nights in Feb 2024
Response from WELCOME DESK on 8 Mar 2024
Dear Jonna,Thank you for your feedback.We are pleased to hear that you liked the property and the service.We hope to welcome you back again!Warm regards,Alejandra

10/10 Excellent

Leslie

Stayed 2 nights in Feb 2024
Response from Marc Serrano - Team Only You Valencia on 21 Mar 2024
Dear Ms. Leslie,Thank you for selecting us during your visit to Valencia.I am very happy to read that you experience was to your satisfaction.We would love to welcome you back soon at Only You Hotel Valencia, your home.Kind regards.

8/10 Good

April

Stayed 7 nights in Feb 2024
Response from Marc Serrano - Team Only You Valencia on 21 Mar 2024
Dear Ms. April,Thank you for selecting us during your visit to Valencia.I am very happy to read that you experience was to your satisfaction.We would love to welcome you back soon at Only You Hotel Valencia, your home.Kind regards.

10/10 Excellent

Seamus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, friendly staff, breakfast very impressive with lots of options. Great view from restaurant and great location for touring the old town and shopping. Ground floor bar very buzzy in the evening with young staff and clientele. Appreciated the decor of the hotel and beds very comfortable. Will be returning to Only You hotels in Spain on future trips.
Stayed 2 nights in Feb 2024
Response from Marc Serrano - Team Only You Valencia on 27 Feb 2024
Dear Seamus,Thank you very much for choosing us during your visit to Valencia.We are glad to know that you enjoyed your stay and that everything was to your liking.We look forward to welcoming you again very soon at Only You Hotel Valencia, your home.

10/10 Excellent

Rhys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Guest Experience Manager on 13 Feb 2024
Dear Mr. Rhys, Thank you for choosing us during your last stay in Valencia, and thank you very much for your positivie feedback.Please, feel free to contact me for any enquiries you may have.Kind regards, José Enrique HerreroGuest Experience Manager

10/10 Excellent

Julian, Glenmoore

Liked: Staff & service, amenities, property conditions & facilities
Marvelous hotel in the heart of Valencia. So chic and stylish, and amazing customer service!
Stayed 1 night in Feb 2024
Response from Guest Experience Manager on 13 Feb 2024
Dear Mr. Julian, Thank you for choosing us!We are thrilled for your positive feedback, it goes straight to our hearts.We hope to have the chance to welcome you.Your sincerely, José Enrique HerreroGuest Experience Manager

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2024
Response from Borja Francés, Welcome Desk Agent on 16 Jan 2024
Dear DanielThank you for sharing some minutes of your time rating your stay.We are really happy to see you enjoyed your stay!Any time you plan to visit Valencia, do not hestitate to contact us.Best Regards

10/10 Excellent

Pablo, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service from absolutely everyone! 💯 hotel is beautiful, cozy, modern etc.The drinks at the lobby are exceptional 👌 bloody Mary to die for.i would definitely come back.
Stayed 2 nights in Jan 2024
Response from Borja Francés - Welcome Desk Supervisor on 15 Jan 2024
Dear Pablo:Thank you for your time devoted to share your experience with us.We really appreciate to know about our guests feedback.And most important, it is lovely to see you had a wonderful stay.Of course, you will be more than welcome every time you plan to visit Valencia.Best Regards

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome hotel
Stayed 1 night in Jan 2024
Response from Borja Francés, Welcome Desk Agent on 10 Jan 2024
Dear Jorge:Thank you so much! This is probably the best feedback we could ever have. We are so pleased to see you had an amazing stay.Of couse, you will find at Only YOU Valencia your second home every time you plan to visit our lovely city.Best Regards

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Borja Francés, Welcome Desk Agent on 10 Jan 2024
Dear Garrett:Thank you for sharing your experience with us!We reaaly love to see you had a wonderful stay. Do not hesitate to contact us for anything you might need!Best regards

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the wonderful breakfast. Great thanks to Maxime who was at the reception. Very nice hotel but a little expensive for its level.
Stayed 3 nights in Dec 2023
Response from Borja Francés Front Desk Agent on 7 Jan 2024
Dear Irene:Thank you for your kind words! I will be pleased to share your feedback with my colleague Maxime.Any need you might have, we remain at your entire disposal.Best Regards

10/10 Excellent

yeung wai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just a magnificent stay. both the property and staffs are Five stars. Will sure recommend it friends and family
Stayed 3 nights in Dec 2023
Response from Borja Francés Front Desk Agent on 30 Dec 2023
Dear Mr. Wai:Thank you for giving us some minutes of your time in giving us feedback. It is really important for us to know about your time in the hotel.We really appreciate your kind words and we will be delighted to welcome you and your friends every time you decide to visit Valencia.We remain at your entire disposal.

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Borja Francés Front Desk Agent on 30 Dec 2023
Dear Kiran:Thank you for taking some minutes of your time in giving us feedback.It is a real pleasure to see you enjoyed your stay!We will be looking forweard to welcoming you.Best Regards

8/10 Good

Helen

Stayed 4 nights in Dec 2023
Response from Borja Francés Front Desk Agent on 30 Dec 2023
Dear Helen:Thank you for devoting some minutes in sharing your experience at Only YOU Valencia. We are happy to see you had a nice sitay, but we are convinced we can make it better. Please let us know if there is anything we could do for you.Looking forward to welcoming you!

10/10 Excellent

Onnaedo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best part of my stay in Valencia! This hotel was remarkable and an utter dream. I almost left a day earlier to Barcelona, but i am glad that I had the opportunity to stay here and see another part of Valencia. My only regret is not starting here to begin with. Hands down, the best place to stay in Valencia.
Stayed 1 night in Dec 2023
Response from Borja Francés, Welcome Desk Agent on 8 Dec 2023
Dear Onnaedo:Thank you so much for your kind words.We were pleased as well to host you during your valencian discovery.As many times as you wish to visit us, you will be more than welcome!

10/10 Excellent

Tracy

Liked: Cleanliness, property conditions & facilities, room comfort
Makes my top 5 list!
Over the top lovely. Staff impeccably prepared and gave impeccable service. Breakfast buffet is one of the best we’ve ever had!
Stayed 2 nights in Nov 2023
Response from Guest Experience Manager on 6 Dec 2023
Dear Tracy, Thank you very much for having stayed at Only YOU Hotel Valencia.I am very happy to sse your experience was great and most importantly to your satisfaction.We hope that you will stay with us again on your next visit to Valencia.Please, I remain at your full disposal.With warmest regards, José Enrique HerreroGuest Experience Manager

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is in a great location and has all the amenities one may need. The staff were amazing people. Considerate and Helpful.
Stayed 2 nights in Nov 2023
Response from Guest Experience Manager on 6 Dec 2023
Dear John, Thank you very much for visiting us!We are really thrilled about your lovely and kind words concerning the hotel and the staff.Please, do not hesitate to contact me for anything you may need.Kind regards, José Enrique HerreroGuest Experience Manager

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent boutique hotel- great rooms, the hotel is kept so clean. Excellent breakfast
Stayed 3 nights in Nov 2023
Response from Guest Experience Manager on 6 Dec 2023
Dear Christopher, Thank you for visiting us and for your kind words!We are delighted that you enjoyed at Only YOU Hotel Valencia. Your feedback means a lot to us, and we look forward to welcoming you back for another excellent experience.Please, I remain at your full disposal.Kindest regards, José Enrique HerreroGuest Experience Manager

10/10 Excellent

Sergiu, DULUTH

Stayed 7 nights in Nov 2023
Response from Borja Francés Front Desk Agent on 30 Dec 2023
Dear Sergiu:Thank you for sharing your Only YOU experience with us.It is a real pleasure to see you spent some minutes of your time giving us feedback.Of course, every time you plan to visit Valencia, you will be more than welcome.Any need you might have, we remain at your entire disposal.

10/10 Excellent

Lucian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Borja Francés Front Desk Agent on 27 Nov 2023
Dear Lucian:Thank you for taking some minutes of your time to share your experience at Only YOU Valencia. It is wonderful to see how much did you enjoy your stay.We really apreciate your feedback.Looking forward to welcoming you!

8/10 Good

Clive

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and in an excellent location to explore the city. Our room was good but we felt the bathroom was poorly designed with the number of interior doors making it feel cramped.
Stayed 3 nights in Nov 2023
Response from Borja Francés, Welcome Desk Agent on 15 Nov 2023
Dear Clive:Thank you for choosing Only YOU during your stay in Valencia. We are really happy to see you had an amazing experience with us. And we will take special care of your feedback regarding th bathroom distribution, to make your next stay even better.If there is anything else we could do for you, we remain at your entire disposal.

10/10 Excellent

Brian Wai Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel, location is perfect right in old town, the staff is very friendly, easy access to all the historical places by walking.
Stayed 1 night in Nov 2023
Response from Borja Francés, Welcome Desk Agent on 8 Nov 2023
Dear Brian:Thank you so much for devoting us some minutes evaluating your stay.It is a pleasure to read your spend a lovely time with us, and we really hope to see you again in the near future!Please find us at your entire disposal for anything you might need.Have a lovely week

10/10 Excellent

Antonella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly, I would stay at any OnlyYou Hotel after this. Beautiful rooms, amazing bar and you get to have dinner at Salvaje, a nice restaurant.
Stayed 1 night in Nov 2023
Response from Guest Experience Manager on 4 Nov 2023
Good afternoon Miss Antonella,Greetings from Only You Valencia!We would like to thank you for taking some time and provide such wonderful and positive feedback regarding your recent stay with us.It would be our pleasure to have the chance of welcoming you back again. We remain a your full disposal for any future contact.Kind regards,José Enrique HerreroGuest Experience Manager

10/10 Excellent

Abigail

Stayed 2 nights in Nov 2023
Response from Borja Francés Front Desk Agent on 27 Nov 2023
Dear Abigail:Thank you for your feedback! It is very important for us to know about your feelings while staying with us.It is a real pleasure to see how amazing was your experience at Only YOU Valencia.And of course, we will be pleased to welcome you again!We remain at your entire disposal.

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2023
Response from Borja Francés Front Desk Agent on 28 Oct 2023
Estimado Jose:Gracias por dedicarnos unos instantes de su tiempo en valorar su estancia. Es un placer ver que durante su tiempo con nosotros se encontró a gusto. Aun así le esperamos pronto para poder superar sus expectativas.Quedamos a su entera disposición.

10/10 Excellent

Edward

Travelled with partner
The lighting throughout the property was amazing. Balcony in our suite was wonderful.
Stayed 3 nights in Oct 2023
Response from Front Desk Only YOU Valencia on 23 Oct 2023
Dear Edward,We are very grateful for the time you have spent valuing your stay with us.Do not hesitate to contact us to exceed your expectations in the not too distant future.Best regards,Front Desk Only YOU Valencia.

10/10 Excellent

Stephen, Cambridge

Stayed 2 nights in Oct 2023
Response from Borja Francés, Welcome Desk Agent on 15 Nov 2023
Dear Stephen:Thank you so much for investing some minutes in sharing your experience with us.It is a pleasure to read you had a wonderful stay and we are really looking forward to welcoming you again.We remain at your entire disposal.

10/10 Excellent

Yusmely

Stayed 1 night in Oct 2023
Response from Borja Francés, Welcome Desk Agent on 15 Nov 2023
Dear Yusmely:Thank you so much for your time in sharing your experience at Only YOU Valencia.We are really happy to see you had a wonderful stay, and there is no need to say that you will be more than welcome every time you visit Valencia.We remain at your entire disposal.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with fantastic service
The hotel is in an excellent location for exploring the city. It is a clean, modern hotel with fantastic breakfast on top floor with fabulous views of the city. What really made the hotel so good is the excellent service from staff who are friendly & helpful at all times. The concierge who helped us to get a taxi to the airport when our pre booked taxi didn’t turn up was so helpful. Would recommend the hotel to other travellers.
Stayed 3 nights in Oct 2023
Response from Borja Francés on 22 Oct 2023
Dear Guest:Thank you so much for your time devoted to share your experience at Only YOU Valencia with us. It is a real pleasure to see you really enjoyed your stay and the friendly help of our colleagues.We really look forward to welcoming you again!Borja FrancésWelcome Desk Agent

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in an great location
3 night stay, nice hotel and perfectly located close to all sights in the city (most in walking distance), the staff were very friendly and the hotel very clean. Would recommend to others.
Stayed 3 nights in Oct 2023
Response from Bruna Messias Front Desk Team on 21 Oct 2023
Dear Tim, Thank you so much for taking the time to give us your feedback. Please note, that your are always more than welcomed at our premises. Have you tried the El Mirador, the restaurant on the 9th floor? Besides the amaizing food, from up there you have as well beatiful view over Valencia! We remain at your disposal for any future concern you might have. Best Wishes,

10/10 Excellent

Laleh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells amazing !! Welcome Cava drink, breakfast insanely good esp with Jose Henrique around.
Stayed 2 nights in Oct 2023
Response from Bruna Messias Front Desk Team on 21 Oct 2023
Dear Laleh, Thank you so much for taking the time to give us your feedback. We appreciate your kind words regarding our establishment and staff. Let us just point out, that hosting you was a delight. We look forward to hosting you in Valencia many more times, during your future vistis to the city. Best wishes,

10/10 Excellent

Anthony, North York

Location, cleanliness and staff are very good.
Stayed 3 nights in Oct 2023
Response from Front Desk Team Only YOU Valencia. on 20 Oct 2023
Good morning Mr. Anthony,Greetings from Only You Valencia!We are honored to have you as a part of the Only YOU Hotel Valencia family, and we truly appreciate you taking the time to help us through this survey and your feedback. Really glad to hear you enjoyed our centered location, as well as our welcoming staff team.Looking forward to your next visit with open arms and try to provide a memorable stay.Warmest regards, Welcome Desk Team

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
everything was great ,breakfast superb,beds were ridiculously poor quality,very disappointing for such a high end hotel.You offer scented oils to aid sleep which is near impossible in overly cheap spongy mattresses.
Stayed 1 night in Oct 2023
Response from Borja Francés, Welcome Desk Agent on 8 Nov 2023
Dear Joanne:Thank you so much for your time devoted to share your experience at Only YOU Valencia.It is a pleasure to hear you had a nice stay with us, and above all you enjoyed our city view breakfast!On the other hand, I will take serious notes on your beedback about beds, and I will share this information with my managers to improve on this.We will be looking forward to welcoming you again!

10/10 Excellent

Gabriel, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service. Property condition is excellent.
Stayed 2 nights in Oct 2023
Response from Borja Francés, Welcome Desk Agent on 16 Oct 2023
Dear Gabriel:So pleased to hear you had a nice stay with us!We do our best to make our guests feel like at home, and our reward is to see how memorable was your visit.You will always find us at your entire disposal for anything you might need.Best Regards

6/10 Okay

Charles

Stayed 8 nights in Oct 2023
Response from Borja Francés, Welcome Desk Agent on 15 Nov 2023
Dear Charles:Thank you for visiting Only YOU during your stay in Valencia, and thank you also for your time devoted to share your experience with us.We are really sorry we didn't fulfill your expectations, and that is why we believe we can make it much better.It will be a pleasure to welcome you again and make your stay memorable.We remain at your entire disposal.

8/10 Good

raj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 3 nights in Oct 2023
Response from Borja Francés on 15 Oct 2023
Dear Raj:Thank you for devoting some minutes in sharing your experience with us.It is a pleasure to read you had a nice stay, and we look forward to welcoming you again.Of course, anything you might need, we remain at your entire disposal.Best RegardsBorja FrancésWelcome Desk Agent

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Un hotel muy confortable y el staff encantador
Stayed 3 nights in Oct 2023
Response from Borja Francés on 15 Oct 2023
Estimado Jose:Es un placer que nos dedique unos minutos para compartir su experiencia en Only YOU Valencia. Gracias por sus bonitas palabras, que por supuesto haré llegar a todos los compañeros.Por supuesto, quedamos a su entera disposición para todo lo que pueda necesitar.AtentamenteBorja FrancésRecepción

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was absolutely delighted with the staff friendliness and their service levels. Great to be in and will definitely come back!
Stayed 2 nights in Oct 2023
Response from Front Desk Team Only YOU Valencia. on 11 Oct 2023
Dear Bernardo,Thank you very much for your review. We hope to see you again soon.Kind regards.

10/10 Excellent

Bruce

Stayed 3 nights in Oct 2023
Response from Guest Experience Manager on 4 Nov 2023
Good afertnoon Mr. Bruce!Greetings from Only You Valencia!We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear your stay was a pleasant one! Thank you again and we hope to see you soon at the Only YOU Hotel Valencia!

10/10 Excellent

James

Stayed 2 nights in Oct 2023
Response from Borja Francés Front Desk Agent on 28 Oct 2023
Dear James:Thank you for your time devoted to share your feedback with us. We are really happy to know you had a lovely time with us and we are waiting to see you again.We remain at your entire disposal.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Front Desk Team Only YOU Valencia. on 11 Oct 2023
Querido Martin,Muchas gracias por si opinión.Esperemos verle pronto.Un cordial saludo.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel in the Old Town of Valencia. Very easy to walk around. The staff are extremely and helpful. The room is lovely with a very comfortable bed and an amazing bathroom. The food and drink selection is excellent. A top hotel!
Stayed 4 nights in Sep 2023
Response from Borja Francés on 7 Oct 2023
Dear Mark:Such a pleasure to hear you had a nice stay with us. Thank you for your kind words.Looking forward to welcoming you again!Borja FrancésWelcome Desk Supervisor