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The Exchange Regency Residence Hotel

Photo gallery

Lobby
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Premium bedding, in-room safe, individually decorated

Overview of The Exchange Regency Residence Hotel

The Exchange Regency Residence Hotel

3 out of 5

3.5/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

  • Popular LocationAsian Development Bank Headquarters11 min walk
  • Popular LocationSM Megamall11 min walk
  • Popular LocationShangri-La Mall15 min walk
  • AirportManila (MNL-Ninoy Aquino Intl.)28 min drive

Choose dates to view prices

About this area

Pasig

Located in Pasig's Ortigas Center neighbourhood, The Exchange Regency Residence Hotel is in the business district and near a metro station. San Agustin Church and Philippine General Hospital are notable landmarks, and some of the area's popular attractions include Manila Ocean Park and Star City. Looking to enjoy an event or a game? See what's going on at Smart Araneta Coliseum or Cuneta Astrodome. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Asian Development Bank Headquarters - 11 min walk
  • SM Megamall - 11 min walk
  • Shangri-La Mall - 15 min walk
  • Rizal Medical Center - 3 min drive
  • Greenhills Shopping Center - 8 min drive

Getting around

  • Manila Paco Station - 8 min drive
  • Ortigas Avenue Station - 16 min walk
  • Manila (MNL-Ninoy Aquino Intl.) - 28 min drive

Restaurants

  • Cuisine-Chef and Brewer — 1 min walk
  • Tullys — 1 min walk
  • California Tacos Philippines - 6 min walk
  • Icebergs - 6 min walk
  • Racks - 7 min walk

About this property

The Exchange Regency Residence Hotel

Family-friendly Pasig hotel in Ortigas Center, near SM Megamall
Along with 2 restaurants, this hotel has an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café and a sauna are on-site. All rooms are individually decorated and offer free WiFi and free local calls. For a bit of entertainment, LED TVs come with digital channels, and guests will also find premium bedding and free bottled water.
The Exchange Regency Residence Hotel offers 216 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LED televisions come with premium digital channels. Bathrooms include a shower.

This Pasig hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include Swedish massages and Thai massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: PHP 400 for adults and PHP 200 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Children's pool
  • Corner/local shop
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Corner/local shop

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Filipino

Business services

  • Conference space (1475 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers

Spa

  • Massage - Swedish
  • Massage - Thai

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Digital channels
  • Premium channels

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: PHP 400 for adults and PHP 200 for children (approximately)
  • Airport shuttle fee: PHP 1500 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Exchange Regency
Exchange Regency Hotel
Exchange Regency Residence
Exchange Regency Residence Hotel
Exchange Regency Residence Hotel Pasig
Exchange Regency Residence Pasig
Exchange Residence Hotel
Regency Exchange
Regency Exchange Hotel
Regency Residence Hotel
Exchange Regency Resince Pasi
The Exchange Regency Residence
The Exchange Regency Residence Hotel Hotel
The Exchange Regency Residence Hotel Pasig
The Exchange Regency Residence Hotel Hotel Pasig

Frequently asked questions

3.5
Good
Rating 5 - Excellent. 122 out of 713 reviews
5 - Excellent 17%
Rating 4 - Good. 262 out of 713 reviews
4 - Good 37%
Rating 3 - Okay. 199 out of 713 reviews
3 - Okay 28%
Rating 2 - Poor. 77 out of 713 reviews
2 - Poor 11%
Rating 1 - Terrible. 53 out of 713 reviews
1 - Terrible 7%

3.6/5

Cleanliness

3.8/5

Staff & service

2.9/5

Amenities

3.3/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
What I don't like is I stay 6 days but I only have 1 towel I request but nothing until I go out and the sink is clog
Stayed 6 nights in Mar 2021

1/5 Terrible

Stayed 1 night in Dec 2020

3/5 Okay

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room given to me was dated and had small cockroaches in the bedroom and bathroom. The next morning I asked to be transferred and the staff transferred me to a room which is bigger and cleaner, but the room still had cockroaches in it. Guests should note the hotel staff are not available from midnight until 8 in the morning. There were a couple of times that I called the staff at the front desk during regular hours but nobody was answering.
Stayed 2 nights in Nov 2020

2/5 Poor

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staffs were nice. I came so early but they gave me a room. Wifi is good. Room is ok. Not so clean. The AC was so noisy. I could not sleep.
Stayed 1 night in Nov 2020

3/5 Okay

Stayed 2 nights in Nov 2020