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Fersal Hotel Neptune Makati

3.0 star property
Travelers can indulge in massages and local cuisine while enjoying practical conveniences like dry cleaning services and luggage storage during their stay

Choose dates to view prices

Fersal Hotel Neptune Makati offers a peaceful retreat in central Makati. Guests can enjoy massages, tasty dishes at the on-site restaurant, and practical dry cleaning and laundry services. The hotel includes free self-parking and WiFi for a comfortable, hassle-free experience.

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Single Room, 1 Queen Bed

Deluxe Single Room, 1 Queen Bed

Deluxe Single Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Deluxe

Premium Deluxe

Premium Deluxe

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room, 2 Single Beds

Deluxe Double or Twin Room, 2 Single Beds

Deluxe Double or Twin Room, 2 Single Beds

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Located in Makati, Fersal Hotel Neptune Makati is in the city centre. The area's natural beauty can be seen at Manila Bay and Rizal Park, while BGC Arts Center and Manila Ocean Park are popular area attractions. Ayala Triangle Gardens and The Mind Museum are also worth visiting. Visit our Makati travel guide
Map
No. 107 Neptune Street, Bel Air II, Makati, Manila

What's nearby

  • Went Mexican this time
    Century City
    1 min walk - 0.1 km
  • Shoppers explore the retail space within the repurposed turbine hall of the Battersea Power Station
    Power Plant Mall
    11 min walk - 1.0 km
  • Ayala Center featuring a garden and modern architecture
    Ayala Center
    16 min walk - 1.4 km
  • Eleveted, night view of Makati, the business district of Metro Manila
    Greenbelt Shopping Mall
    18 min walk - 1.5 km
  • Tempura ramyun
    Glorietta Mall
    19 min walk - 1.7 km

Getting around

  • Gil Puyat Station
    3 min drive
  • Buendia Station
    3 min drive
  • Manila (MNL-Ninoy Aquino Intl.)
    24 min drive

Restaurants

  • North Park Noodles
    2 min walk
  • Firefly Roofdeck
    2 min walk
  • Next Door Noodles by North Park
    2 min walk
  • Tien Ma's Taiwanese Cusine
    2 min walk
  • Mann Hann
    1 min walk

About this property

Fersal Hotel Neptune Makati

Hotel near Greenbelt Shopping Mall
Near Glorietta Mall, Fersal Hotel Neptune Makati provides dry cleaning/laundry services, a business centre and a restaurant. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and smoke-free property
  • A lift, luggage storage and tour/ticket information
Room features
All guest rooms at Fersal Hotel Neptune Makati have comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Similar properties

Interior
Red Planet Makati Avenue Manila
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
8.2 out of 10, Very good, 1,001 reviews
The price is NZ$45
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available for a fee: PHP 250 to 500 per person
  • A restaurant

Restaurants on site

  • Inn Cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Spa

  • Massage

Accessibility

  • Lift

More

  • 4 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 650.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 250 to 500 per person
  • Airport shuttle fee: PHP 800 per vehicle (one-way)
  • Rollaway bed fee: PHP 650.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property is also known as

Fersal Hotel Neptune
Fersal Hotel Neptune Makati
Fersal Neptune
Fersal Neptune Makati
Fersal Hotel Bel-Air Makati
Fersal Hotel Bel-Air
Fersal Bel-Air Makati
Fersal Bel-Air
Fersal Hotel - Bel-Air Makati, Metro Manila
Fersal Hotel Neptune Makati Metro Manila
Fersal Hotel Bel Air
Fersal Neptune Makati Makati
Fersal Hotel Neptune Makati Hotel
Fersal Hotel Neptune Makati Makati
Fersal Hotel Neptune Makati Metro Manila
Fersal Hotel Neptune Makati Hotel Makati

Frequently asked questions

Is Fersal Hotel Neptune Makati pet-friendly?

No, pets are not allowed at this property.

How much is parking at Fersal Hotel Neptune Makati?

Self-parking is free at this property.

What time is check-in at Fersal Hotel Neptune Makati?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Fersal Hotel Neptune Makati?

Checkout is at noon.

Does Fersal Hotel Neptune Makati provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 800 per vehicle applies.

Where is Fersal Hotel Neptune Makati located?

Located in Makati Central Business District, this hotel is within 1 mile (2 km) of Power Plant Mall, Greenbelt Shopping Mall and Glorietta Mall. Ayala Triangle Gardens and Ayala Center are also within 1 mile (2 km). Buendia Station is 21 minutes by foot and Guadalupe Station is 29 minutes.

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Reviews

Fersal Hotel Neptune Makati Reviews

7.2

Good

7.2

Cleanliness

7.4

Location

7.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 42 out of 205 reviews
Rating 8 - Good. 76 out of 205 reviews
Rating 6 - Okay. 52 out of 205 reviews
Rating 4 - Poor. 22 out of 205 reviews
Rating 2 - Terrible. 13 out of 205 reviews

Reviews

Verified

10/10 Excellent

Lailah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice location
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price, location is great, accommodation is good!
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious room, approachable staff, value for money
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Josephine

Close to the shopping center friendly staff. Good location clean im.hapoy i might go back nxt time. Thanks
Stayed 5 nights in Oct 2024
Verified

6/10 Okay

Cameron

Liked: Cleanliness
Disliked: Amenities
Staff is super helpful. Aside from that, and the low room rate, the rest of the experience was subpar. Classic experience of ‘you get what you pay for’, but fell short even in that sense. The in-room safe was missing its door, rendering it unusable. The WiFi was painfully slow (scrolling short videos, for example, had regular intermittent buffering), and made for a tedious online experience. The bottom edge of the shower curtain was about 15mm too short, not reaching the top of the shower enclosure, causing it to easily allow water to splash outside the shower and onto the regular bathroom floor, often drenching the bath mat. The hotel building is situated within 20 meters of an intersection with plenty of traffic, and the road the hotel is on is a bit of a side road commonly used by motor bikes and cars as a bit of a short cut. Some of these vehicles are VERY loud and the sound comes right into the room, as the windows face the street and the rooms have seemingly zero sound proofing. So any time of day, or night, be prepared to possibly be awoken by loud vehicles driving by (all rooms I imagine would have this same issue, as its not a large building and most of the rooms face the street). So, overall it was fine. The aircon worked well. A few of the issues may have been room specific. Yes, its a budget type of hotel, so one shouldn’t always expect a lot. Aside from the exterior noise and poor WiFi performance, with the other issues fixed it would have been slightly better.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service
Staff respects the customer and protects their privacy. One thing needs work is the hot water doesn't always work.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lailah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and affordable hotel
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Juan Pan

Liked: Cleanliness, staff & service
Generally good for short stay
Stayed 5 nights in Oct 2023
Verified

8/10 Good

RUBEN II

Typically a modest hotel near Poblacion & Makati Ave. with all you need for a quick stay within the business district.
Stayed 1 night in Feb 2024
Verified

4/10 Poor

Emy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Because I don’t like that hotel, I don’t recommend in the hotel. The furniture was dirty. The toilet was not working good the shower. The water is very very very slow. Small water is coming out and a lot of problem when I was over there the bed is not good it’s not uncomfortable so I don’t recommend that hotel anybody I’m sorry that’s my opinion
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Juan Pan T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

At Fersal

Comfortable and relaxing
Stayed 8 nights in Jun 2023
Verified

6/10 Okay

Tony

Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast was not great.
Stayed 18 nights in May 2023
Verified

4/10 Poor

Akira

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bathroom smells like sewage. The safetybox in the room is broken. There are power outlet with no electricity . The room cleaning is slow.
Stayed 4 nights in Oct 2024
Verified

4/10 Poor

Roberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all we had to change 3 rooms before find a suitable one , electrical problem, TV didn’t work, very noisy from the street, then breakfast room service, they give what they like , no suitable for foreigners, no choice ! ants on the bathroom around your toiletry to have an air drier asked a few time then get one after 3 day very disappointing
Stayed 11 nights in Jan 2025
Verified

4/10 Poor

nourdine

Disliked: Property conditions & facilities
Hôtel très moyen avec petit déjeuner infecte
Stayed 4 nights in Jan 2026
Verified

4/10 Poor

Rolf

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Positiv die Lage,der Rest Na ja.Eine Nacht hält man dort aus aber mehr?Sehr laut,abgezockt,das Frühstück davon möchte ich nicht reden.Also wenn man Nachts in Manila ankommt ist es ok für eine Nacht.
Stayed 2 nights in Mar 2023
Verified

2/10 Terrible

masaki

Liked: Cleanliness, staff & service
I went the hotel.but this hotel is covid positive quarantined hotel.so can’t stay. So pls pay back me.
Stayed 1 night in Jan 2022
Verified

4/10 Poor

james

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
cockroach was annoying. This was a quarantine hotel and they did not tell us.
Stayed 3 nights in Dec 2021
Verified

8/10 Good

ANGELINA

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is less than a kilometer away from my place in Makati so it is ideal for me to use it as quarantine facility. The Asst. Manager in charge when I was there was serious and strict about the hotel's part in the quarantine protocols. Ms Dalit was also resourceful in resolving issues related to my stay. The room I stayed in was spacious and clean. The only negative impression I had was the linens have seen so many wash cycles that they need to be replaced.
Stayed 3 nights in Nov 2021
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

No good

The people who worked there were very friendly. But overall the place is dirty, needs work, Roche's all over the place. You have to ask for a change of sheets or something else. Would not recommend staying here
Stayed 17 nights in Nov 2021
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel needs renovation. No stable water as far heat and cold. Noisy as room not sound proof can hear vehicles - hard to sleep. Found Closet and drawers with small pest.
Stayed 5 nights in Oct 2021
Verified

6/10 Okay

Patria

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Only good thing are the STAFF
Stayed 10 nights in Sep 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The property was fine, except for where my room was located near the street thus making it very noisy at night and in the morning. Also for some like me its not a great positive to be so close to burgo street, for some it might be,
Stayed 4 nights in Feb 2020
Verified

6/10 Okay

Joel

Disliked: Cleanliness, property conditions & facilities, room comfort

Not bad for the money

Great location for the mall and the bars, but its noisy and wasnt the cleanest place. Not bad for the money though.
Stayed 2 nights in Jan 2020