Ratings based on 2,333 Verified Reviews

3.6 out of 5
71% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia-Verified Reviews
1 out of 5
by A verified traveller

Posted 19/08/2019
Comment from Hotel Management
19/08/2019 by Reservations Team, Hotel Management
Thank you for your feedback. Sorry to see your stay was not as expected. We assure you to provide improved and better service on your next stay
5 out of 5
by A verified traveller

Posted 16/08/2019
I loved the location in relation to the airport. The staff was very welcoming and helpful.
Comment from Hotel Management
16/08/2019 by Reception Team, Hotel Management
Dear Guest, We really appreciate your lovely feedback. We will look forward for your next stay with us.
4 out of 5
by A verified traveller from Teawamutu

Posted 13/08/2019
The service was excellent. Coffe cups very small. No microwave. Have to fill kettle on bathroom handbasin. Excellent menu in restuarant.
Comment from Hotel Management
13/08/2019 by Doreen, Hotel Management
Dear Guest, We appreciate your positive feedback. We will look forward for your next stay
4 out of 5
by A verified traveller

Posted 11/08/2019
Value for your money. Very efficient checkin. Accommodating re parking options.
Comment from Hotel Management
12/08/2019 by Warm Regards, Hotel Management
Dear Guest, We appreciate your positive feedback. We will look forward for your next stay
3 out of 5
by A verified traveller

Posted 08/08/2019
Comment from Hotel Management
09/08/2019 by Warm Regards, Hotel Management
Thanks for your Feedback
4 out of 5
by A verified traveller

Posted 05/08/2019
It was good for the short time o was there. The bad was a little hard,
Comment from Hotel Management
05/08/2019 by Hoshy, Hotel Management
Thank you for your feed back. Sorry you found the bed hard.
5 out of 5
by A verified traveller

Posted 01/08/2019
Great for a meal & sleep, prior to an early flight the following day.
Comment from Hotel Management
02/08/2019 by Reservation Team, Hotel Management
Thank you for your feedback.
4 out of 5
by A verified traveller from Hamilton

Posted 28/07/2019
Close to airport for when we want to travel early in the morning
Comment from Hotel Management
28/07/2019 by Doreen, Hotel Management
Dear Guest. Thank you for your feedback. Kind Regards,
5 out of 5
by A verified traveller

Posted 23/07/2019
Very user friendly, very satisfied.thanks. Will certainly stay again
Comment from Hotel Management
24/07/2019 by Reservation Team, Hotel Management
Hi Dear , Thank you so much for your lovely feedback. We are so happy to see your stay was wonderful. We hope to see you again in the near future!
4 out of 5
by A verified traveller

Posted 23/07/2019
I had paid for prebooked parking at airport when I suddenly wonderrd how much accommodation would be as i live over an hour from the airport and wanted to be sure that we didn't get stuck In traffic. I paid only $20 more for one night which meant no super early rush in the morning and a guarantee I wouldn't miss my flight stuck in traffic. Room was comfortable and perfect for transit. Would appreciate doors not being so noisy when closing as was woken by other guests a few times in night. Also on arrival I wasted half an hour discussing with the staff member on reception that I didn't have to pay for parking as it was part of package and she told me it wasn't. In the morning the staff on check out were amazing and assured me there would be no added cost. Would be nice to have hot chocolate or milo n the rooms as i was travelling with my son otherwise this stay was exactly what I expected for what we paid. Thanks Airport Kiwi we will be back! .
Comment from Hotel Management
23/07/2019 by hp, Hotel Management
Thank you for your feedback and we are glad that your stay was comfortable and enjoyable. We look forward to your visit again