2 outdoor pools

Reviews of Sundown Court Leisure Resort

3.5 out of 5
Sundown Court Leisure Resort
Russett Street, Kappara, San Gwann, Malta

Reviews

5.8
Rating 10 - Excellent. 8 out of 70 reviews" "
Rating 8 - Good. 16 out of 70 reviews" "
Rating 6 - Okay. 20 out of 70 reviews" "
Rating 4 - Poor. 16 out of 70 reviews" "
Rating 2 - Terrible. 10 out of 70 reviews" "

6.2/10

Cleanliness

6.4/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
clean and spacious room from 1970
Room was very clean and tidy, lots of space and only £10 a night each for me and a friend. We had our own room each, lounge and kitchen. Decor was tired and from the 1970's but was well kept and did I mention clean. The hotel wasn't operating at full capacity as it was out of season so there were no facilities in operation apart from the tennis courts. I really liked it here and for the cost it was very reasonable indeed. I would certainly go back.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

4/10 Poor

sarah, sydney, australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here!!
The hotel is going to be demolished and neither the current or new owners have kept up with maintenance. You have to ask for new towels and for sheets to be changed. When I advised I was going to give a bad review I was told they do not own the hotel anymore and do not care!

6/10 Okay

roger, london

Liked: Cleanliness, staff & service
Disliked: Room comfort
Week in Malta
I chose the sundown for its location in San gwann as we were visiting relatives. Don't expect this to be a top class hotel. It's exactly what it says it is. Dated and in need of modernising but very clean and with helpful staff. I would stay again as it was very reasonably priced. In town without many shops nearby though. Only draw back for me is bed was not great as I'm used too memory foam mattress. All in all very pleased with apartment no frills but a solid base as described

10/10 Excellent

john, co clare ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place
would stay again

6/10 Okay

Anthony, Ghajnsielem

Liked: Cleanliness, staff & service, room comfort
Simple and low cost
Brief sleepover one night before leaving to our final destination

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
In need of a serious upgrade in all areas
We have stayed in this pace in the past but this hotel complex is in desperate need of upgrade in all areas. we also noted that most of the rooms appear to be rented out to students, the common areas to the block of flats where we stayed smelt bad and unclean. the hotel staff are nice and friendly and helpful too. We also had to pay for the WIFI in the flat and there is a charge to use the safe. Our fridge needed cleaning on the outside and inside; cooker rings did not work well, second bathroom had a water leak from the toilet which kept the floor wet. the flats are in serious need of updating.......... we would like to go back as it is convenient but it needs to be done up and please clean the pool, no-one wants to see green algae in a pool.

10/10 Excellent

Zhenyu, malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for room size!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good place to stay for a budget trip
Do not go to this hotel if you are looking for 5-star luxury or spa-style comfort. It's a cheap hotel that, I believe, gives excellent value for money. Four of us stayed for a long weekend in October. We were looking for a no-nonsense place to sleep, essentially, so I was positively surprised by the experience. The room (E40) was a two-bed apartment with a simple kitchen and living/dining room. It had two bathrooms, which was unexpected, and two balconies big enough for all four of us to stand on without feeling squished. In total it was about 600 sq ft, so quite roomy. The decoration was ancient, at a guess late 1970s, and it takes some getting used to. But it was very clean and tidy (it got a quick clean every day we were there). There was a lot of space and easily enough furniture to be comfortable. Everything worked - sockets, sinks, fridge, freezer etc. Outside, there are two large pools and beach towels are available for a €5 deposit. The staff, particularly at reception, were very unpretentious and friendly. There is wifi in reception (not in rooms) and it was slow, but we were able to get a few vital work emails done so tolerable. We didn't try the food. Sundown Court is excellent value for money - not much more than a hostel bed. Perfect for people who don't mind simple no-nonsense accommodation.

6/10 Okay

Marie, Manchester

Liked: Cleanliness, staff & service, room comfort
Clean and Basic
Quiet, clean and low cost. Good if you want basic. Clean room and facilities. Dated decor. Really poor air con. Good distance from restaurants, bars and shops in Sliema and St Julian's. Great if you don't want to spend much time at the resort.

6/10 Okay

Lisa, Bristol, UK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs updating
Upon our arrival we were upgraded to the Penthouse which was very spacious , 2 bedrooms, 2 bathrooms, lounge/diner, kitchen and huge terrace. Whilst the rooms were immaculately clean they are in desperate need of updating. The bedding is the same as when we first visited 23years ago, no air conditioning and the cooker is very difficult to control ! One thing that I was not impressed with was the management of the pool area and bad which has been leased to a 3rd party who was very rude , playing very loud music for the majority of the day/evening and cavorting around the place drinking - not at all professional. As we were only staying for 3 nights for a family wedding it was not too much of a problem, but would make me think twice about returning for a holiday!

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Not recommended
Awful - the receptionist was uninterested and didn't tell us anything about where to go or how to get to our room, and when we got to the room then tried to go back down to the lobby the elevator didn't work and there were no connecting stairs. We eventually (after half an hour of trying to get from our room to the lobby) went out a fire escape, luckily it didn't set off the alarms for the building, got back to the lobby. I argued with the receptionist who said it was "hotel policy" to turn off the lift after a certain time (madness) and even it it was policy he should have told me that's what happens so I wasn't trying to get downstairs for half an hour. The rooms were ridiculously outdated and hot and stuffy and there was no air-con.

6/10 Okay

sylwia, london

Liked: Cleanliness, staff & service, room comfort
Good value for money
Sundown is a bit underrated hotel. We were in one bedroom room, which was very clean. Housekeeping was coming every day. Lady at the reception was very helpful. Swimming pool was clean, although a bit busy during the weekend. Good value for money.

6/10 Okay

bill, lancashire u.k.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice friendly hotel
this is a nice hotel with friendly staff who are always willing to help if you have a problem if I have to be honest the only downside for us was the location it is on a hillside with steep streets on every side and quite a walk to get anywhere this was a problem for me as I am in my seventies there is no bus route close by and the taxies are expensive.but as long as you are aware of this its a good hotel to stay in

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
good value for money
lovely pool area

8/10 Good

Elspeth, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, helpful staff, good pool.
Very good holiday except for the mosquitoes! The bus system was good and the stops within easy walking distance. Also food shops near so we were able to make use of our small kitchen. Malta is a beautiful and most interesting island and well worth a visit.

6/10 Okay

Rosie and famil, Kent

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nice staff- shame about location!
The hotel was in a hilly, residential area with the nearest bus stop a good 15 minute walk an uphill walk away. It would be completely unsuitable for a disabled person as there are steps to get into the grounds. The facilities are very limited- we went in September- end of season, admittedly, but it was still very hot and there were limited facilities- if you wanted a meal, the barman appeared to be the only person on site to cook for everyone. The hotel has no air conditioning so was almost unbearably hot. When we first arrived we had several problems in our room- one of our ceiling fans squeaked very loudly, the shower was broken, the TV didn't work and the fridge was old and completely iced up!! They fixed the fan( it lasted for 1 day!), the shower was replaced and we just put up with the other things! Shame, the staff were really nice( all 4 of them that we saw!). We won't be going back!

4/10 Poor

Marcel, Brussels

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to stay away from
When booking this place, it shows attractive pics, but, although not fake, they prove to be deceptive. After ariving at Malta Airport and renting a car, I drove off in search of Sundown Court Resort. We ended up in San Gwan, and with luck found a tiny sign showing us the way. It ended in a resedential street, where no sign or reception was to be found, only a tiny closed gate and a ringer. We walked about a few minutes and decided to ask a few tourists that happened to be passing, who told us to ring the bell and we would be let in. After doing that, we searched for a reception which we finaly found, but was deserted. After ringing the bell an unintrerested person emerged, who just stared at me After telling her we had a reservation, she told me that the people of reservation had left and that I best send an e-mail.... I was perplexed and told her why I should send an email if I have a reservation somewhere... She then asked if I was long or shortstay, my name and looked me up, found me in the system and put a key on the counter with instyructions to "outside go left and past the pools you will find it'and left. I indeed found the place, hauled my divegear and luggage in to a dumpy, run-down appartment which obviously had seen better days (albeit long ago). its basic, and most of all, empty and lacks any atmosphere. The restaurant wants all setteled instantly c If you are looking for a nice and romantic place to spend your Malta holidays, then it is best to avoid this placy

4/10 Poor

James, Wiltshire, UK

Disliked: Property conditions & facilities, room comfort
For that authentic 1970's experience
Most public buildings and hotels in Malta are air-conditioned, and for very good reasons. Malta is hot and humid for most of the holiday season and ceiling fans just will not do. The decor and furniture was straight out of the 1970's. Great if you are into nostalgia, but not what you want in your hotel. The bed springs were visible through the sheets. I did find the whistling kettle funny though - reminded me of my childhood. This hotel is NOT convenient for public transport as some have claimed, not unless you enjoy trekking up and down hills.

10/10 Excellent

Anon, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay for the price
Pleasant place to stay for the price. Swimming pool useful for the extremely hot weather. Highly recommended for self catering away trips. Spacious, neat and tidy.

6/10 Okay

Dunia, Miami

Liked: Staff & service
Disliked: Cleanliness
Nice place to stsy easy to get around Malta. P tra
There is no free WIFI in the rooms but peaceful ambisnce

8/10 Good

peter, Aussie and Thai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing pleasant atmosphere
Very good value but no tv lets it down...I will be back ...you could sit on your balcony or round th pool all day and walking distance to Saliema etc

10/10 Excellent

Rosie, London

Liked: Staff & service, room comfort
Great view with lovely staff
The staff were very helpful and respectful. The food was delicious and very big portions. The grounds of the hotel was beautiful with all the flowers and 2 swimming pools. The staff helped us with everything we needed.The room was ok, the appliances were outdated but the room was neat. The only negative thing to say is that we had a difficult time finding the reception when we arrived because it was at the bottom of some stairs. If you are visiting the University of Malta, I would advise you to stay at Sundown Court because of the proximity, it is very close to the University, just a 10 minute walk.

4/10 Poor

Peter, Erfurt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einziger Gast im verlassenen Hotel
Ich plante 4 Tage Aufenthalt auf Malta. Ich hatte keine großen Erwartungen an das Hotel. Es handelt sich um eine grosse Anlage mit mehreren mehrgeschossigen Häusern. Die Zimmer sind aus den 70'er Jahren- endlich wieder ein 50 Hz Röhrenfernseher, der allerdings erst nach zwei Tagen antennenseitig angeschlossen wurde und eine handvoll italienischer Sender ins Haus brachte. Das Bad bedarf dringend einer Sanierung. Gelbe Silikonfugen, verrosteter Duschschlauch, zerkratzte Klobrille etc. Das Hotelrestaurant ist laut Prospekt bis zum 31.10. geöffnet (meine Aufenthaltsdauer 28.10-01.11). Das Restaurant war geschlossen, keine Frühstücksverpflegung möglich. Einkaufsmöglichkeiten und Bus in etwa 15 Minuten Entfernung. Taxibestellungen von Rezeption aus möglich. Bei gleichen Zielen kosteten die von dort georderten Taxis zwischen 12 und 15 €, selbst georderte Taxis nur 8 €. Seltsam. Ich denke, dass ich in der Zeit so ziemlich der einzige Gast war.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dramatisch hotel
de kamers waren te ranzig voor woorden, het stikte er van de muggen, bloedheet slapen onmogelijk. op het verblijf kon je nog geen glaasje water krijgen maar werd je doorverwezen naar een supermarkt dat een kwartier lopen was. s ochtends ontbijten kon niet net zoals s middags of s avonds, terwijl er in het boekje stond dat alles tot 31 oktober open was, dus ook de poolbar, maar niks was open

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Stijn, Weert

Liked: Staff & service
Rustig hotel/appartement
Dit hotel/appartementen ligt een paar kilometer van de grotere steden (St. Julians en Valletta bijvoorbeeld), maar is daardoor erg rustig. Er liggen echter genoeg busstations om het hotel heen (Korvu, Longo en Gwann). Een buskaartje kost je €2,00. Download voor je bezoel wel even de openbaar vervoersapp (Tallinga, als ik het goed schrijf). Of loop naar de receptie en zij bellen een goede en betrouwbare taxi service voor je (€12,00 voor een ritje). Het hotel zelf is wat ouderwets, maar wel goed en het personeel vriendelijk. Het water was bij ons eerst bruin, maar toen het doorgelopen was gewoon goed. Er is elke dag een schoonmaakservice die je bed etc. opmaakt. Het zwembad is schoon. Wel zijn hier veel lokale mensen die komen zwemmen. Mocht je naar Sundown raad ik aan om een auto erbij te huren. Dit scheelt je veel reizen met de bus en taxi.

2/10 Terrible

Safaa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

IGOR, Moscow

Liked: Cleanliness, staff & service
Привет из 70-х !!!!!!!
Очень странный отель во всех смыслах - наверно его как построили в 70-х годах прошлого века, так больше рука человека не притрагивалась к нему!!!! :))) Реально старый и обветшалый отель, на твердую тройку. Вроде все есть - и горячая вода, и чистое белье, и чистый большой бассейн - но все равно общее ощущение старья... Сам отель - это несколько 3-хэтажных корпусов на одной улице, объединенные большой общей внутренней территорией с 2-мя бассейнами. До ближайших культурных мест далеко, до продуктовых магазов далеко... Здесь есть смысл жить только имея машину или мотоцикл. WiFi в номерах нет. На 1-м этаже даже в солнечный день приходиться включать свет, потому что так много деревьев и зелени, что темновато... Зато на 3-м этаже круто - светло и можно загорать на большом балконе... В зачет только реально низкая стоимость, большие номера и кухня в каждом номере, и бесплатная парковка...

4/10 Poor

MONICA, MILANO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
GITA A MALTA
E vero chè non è stata una sorpresa visto chè le recensioni erano abbastanza chiare, ma qualche volta lo sono meno. Ma questa volta erano ancora peggio non so da che parte iniziare , perciò non faccio un elenco di cose negative ma dirò le cose positive ........me nè venuta il mente una forse il prezzo, ma ho dei dubbi , avrebbero dovuto pagarci per rimanere la . Comunque da sconsigliare a chiunque DA ELIMINARE COME PROPOSTA DI SOGGIORNO .

2/10 Terrible

Sari, Helsinki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sijainti!
Hotelli alkaa olla remontin tarpeessa kaikin osin. Sijaitsee rauhallisessa paikassa Kapparan kukkulan alapäässä, hiukan syrjemmässä Slieman hälystä. HUOM! erittäin vaikea kulkuisen liikenneympyrän takia, hotellista on vaikea jalkaisin lähteä liikenteeseen´ja bussi kulkee tunnin välein.En menisi toista kertaa.

4/10 Poor

Johan, Uppsala

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Servicen helt obefintlig! Internet funkade inte! Cirka 3km till närmaste minimart

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avråder besök
Bäcksvart vid ankommst, ingen pil eller anvisning till var receptionen låg, ingen som visade i vilken byggnad rummet fanns, toaletten gick inte att använda. Vi kom till hotellet runt 23.00

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel simple et confortable
Hotel simple et agrèable pour un séjour à Malte. En retrait du front de mer, mais au moins c'est calme et les deux piscines font largement l'affaire. Les bus sont un peu loin de l'hotel (10 min de marche) mais ça n'effraiera pas les vacanciers aguerris.

4/10 Poor

Jean, Bellegarde

Disliked: Cleanliness, property conditions & facilities, room comfort
Hôtel loin de tout, à revoir
Pas de restaurant comme annoncé ! Pas de petit déjeuné; Loin de tout, pas de transport sauf le taxi. Beaucoup de choses à revoir. (sanitaire, services, piscine etc....)

6/10 Okay

OI, Südbaden

Liked: Cleanliness
Disliked: Property conditions & facilities
Eher ruhig gelegene Anlage, abseits der Partymeile
Schöne Anlage, die etwas in die Jahre gekommen ist. Ausstattung des Appartements zweckmäßig, aber zum Teil etwas abgewohnt. Handtücher und Bettwäsche wurden in einer Woche 3x gewechselt , die letzten Frottiertücher waren aber dünn und ausgefranst. Es gibt keine Beschattungsmöglichkeit auf den Balkons, bei uns keine Balkonmöbel und keine Klimaanlage. Die beiden Pools sind schön, werden offensichtlich von anderen Personen als den Hotelgästen wie ein öffentliches Schwimmbad genutzt. Speziell am Wochenende war es dort voll und relativ laut. Die Leute an der Rezeption waren hilfsbereit und freundlich. Das Restaurant bietet die landestypischer Burger- und Pastagerichte, gegessen haben wir dort nicht. Die Leute an der Poolbar waren nicht freundlich. Man sollte sich auf jeden Fall ein Fahrzeug mieten. Die nächste Bushaltestelle, von der aus man mehrere Buslinien nutzen kann, ist 10 Fußminuten entfernt. Einkaufsmöglichkeiten sind knapp 10 Fußminuten weit weg.

8/10 Good

Miguel, angers

Liked: Cleanliness, staff & service, room comfort
conforme
Établissement conforme à la description. Emplacement mal desservi par les transports en commun.

8/10 Good

aude, Chavannes

Liked: Cleanliness, staff & service
Séjour très agréable
Situation au calme parfait.manque d infos à la réception sur les visites à faire. Jeune fille au bar très serviable et bonne cuisine .

2/10 Terrible

Francesco, Roma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un resort da incubo
Chiamarlo resort sembra vermente una presa in giro. Gli appartamenti erano abbastanza grandi, ma fatiscenti, arredati in stile anni 70 e con temperature folli. La prima notte non siamo nemmeno riusciti a dormire. C'è un autobus che dovrebbe passare ogni ora nelle vicinanze per andare nella parte civilizzata dell'isola, ma in realtà passa quando vuole e spesso si deve aspettare un'altra ora per prendere il successivo, tutto rigorosamente sotto il sole cocente che può provocare anche diversi malesseri. Altrimenti si può andare a piedi, semplicemente attraversando una superstrada ipertrafficata di 6 corsie, con la guida "tranquilla" che hanno a Malta, un suicidio. L'acqua della piscina era era torbida, l'acqua del rubinetto era imbevibile, il primo supermercato disponibile più vicino è un Lidl, ma vi invito a portare 6 bottiglie d'acqua sulle spalla per circa 2 km sotto il sole cocente, in salita. Esperienza pessima. Expedia stessa dovrebbe scrivere che quest'hotel è immerso nel nulla e nelle sterpaglie e dovrebbe specificare un po' meglio i collegamenti dicendo che magari c'è una superstrada di mezzo. Per non parlare del supporto clienti di Expedia, direttamente sul posto che se n'è lavata altamente le mani dopo che noi avevamo vissuto la prima notte da incubo ed essere rimasti sul posto per meno di 24 ore, sentendoci in carcere, non avendo molte possibilità di movimento dalla struttura vista la posizione. Sconsigliato sia l'hotel che Expedia.

2/10 Terrible

Isabell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sämsta hotellet
Besök aldrig detta hotell, toaletterna fungerar ej samt att de har vägglöss!!!

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Palvelu ei ollut kovin hyvää. Huoneisto oli kulunut, mutta ihan ok. Huoneiston ehdottomasti huonoin puoli oli ilmastoinnin puute.Sisällä oli ihan hirveän kuuma. Parvekkeet olivat likaisia eikä kalusteita ollut ollenkaan. Allasalue oli epäsiisti. Kahden päivän aikana ei roskia, pulloja eikä tupakantumppeja kerätty. Hotellin aamiainen ei ollut kovin houkutteleva.

8/10 Good

Tomislav, Croatia

Liked: Staff & service, room comfort
Prosječno...
Prosječan hotel kojemu treba obnova. Osoblje je ljubazno. Čistoća baš nije na zavidnoj razini. Ne rade svi ventilatori u apartmanu(a vruće je noću), kupaonica žudi za obnovom. Ako niste zahtjevni korisnik vjerojatno će vam biti svejedno, dobra vrijednost za uloženi novac. Dosta je daleko od autobusnih stanica, najbolje je kamenitom stazicom do Mater Dei 1.

8/10 Good

Ingrid, Hessen

Ruhige Anlage, 2 Pools. Die Wohnung ist schön groß
Sundown Court ist eine schöne Anlage, ruhig im Wohngebiet gelegen. Die Wohnung war schön groß, da die Anlage schon etwas älter ist, war sie leider etwas verwohnt.

8/10 Good

stephane, paris

Liked: Room comfort
Hotel calme et agreable
Situation un peu excentrée mais facile d'accès. Calme, agréable et discret. Peu de charme. Résidence de nombreux étudiants etrangers.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Einfache Unterkunft für den kleinen Anspruch
Das Hotel würde dringend eine Renovierung brauchen, es gibt etliche Macken (Wasser schmutzig wegen rostiger Leitungen, keine tollen Matratzen, Schubladen schief, kein TV, Türschloss nur mit Tricks zu bedienen usw.). Wer aber eine einfache, ruhige und günstige Unterkunft in guter Lage sucht, der kann durchaus dorthin gehen. Über das Personal und die Facilities des Hotels kann ich wenig sagen, ich bin eigentlich nur zum Schlafen im Hotel gewesen.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
使い方次第
こちらはホテルというイメージよりアパートホテル、コンドミニアムとうたった方がいいのではないでしょうか?長期バカンス用には向いているかもしてないが、短期の観光にはお薦めできないです。新興住宅街にあり低層階でプールと庭があり広々感があります。地元の生活を垣間見ることができアドベンチャー、マルタは地元のお年寄りが親切だったりして、普段は便利な先進国に暮す者としては、この不便さが反って思い出には残りました。 良い点:広い。安い。静か。浴槽が大きい。キッチン付。気ままにできる。駐車場がある。     掃除のおばさんが気さくでいい人。 悪い点:フロントがわかりにくい作り。     観光にはアクセスが不便。路線バスの停留所は近くにあるが、便数が少ないので、離れた所に    行く必要がある。     シーリングファンの調節が効かないし、回すとはずれそうで危険、修理が必要。     受付サービス精神に欠ける(以前の役所の様)。     風呂水が濁っている。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Norbert, Odenwald

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel hat eine gute Lage
Hotel müsste dringend renoviert werden. Leider war das Restaurant bereits geschlossen und das angekündigte Frühstück war leider nicht verfügbar und nur eingeschränkt an der Poolbar möglich. Zimmer/Appartment war in Ordnung, auch hier wäre eine Renovierung angebracht. Service und Personal waren gut. (Defekte Ventilatoren wurden umgehend ausgetauscht) Gut war der tägliche Zimmerservice und der tägliche Tausch der Handtücher inkl. Bettenmachen. Besonders ist hervorzuheben, dass die Poolanlage sehr schön war und in einem sauberen Zustand war. Die Aussenanlage wurde täglich gereinigt, was einen positiven Eindruck hinterließ. Auch das Poolpersonal war sehr nett und zuvorkommend. Hier wäre ergänzend nur anzumerken, dass das Servicepersonal zukünftig auch die Poolliegen täglich mit reinigen sollten.