Indoor pool, 3 outdoor pools, pool umbrellas, pool loungers

Reviews of Zafiro Mallorca

Zafiro Mallorca
Avenida Santa Eulàlia, S/N, Santa Margalida, Balearic Islands

Reviews

8.8

Excellent

Rating 10 - Excellent. 130 out of 270 reviews" "
Rating 8 - Good. 112 out of 270 reviews" "
Rating 6 - Okay. 24 out of 270 reviews" "
Rating 4 - Poor. 3 out of 270 reviews" "
Rating 2 - Terrible. 1 out of 270 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Geoffrey

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2023

4/10 Poor

Ricardo

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Very average and overpriced. Limited service throughout the hotel - rooms are only cleaned every few days, beach towels only changed 3x per week and if you miss the 2 hour slot or are out of the hotel you have to keep them. This is not well communicated so we only had 2 or 3 towel changes for 10 day stay. Won't be returning, there are much better choices at this high price.
Stayed 10 nights in Aug 2022
Response from Daniel Martorell Zafiro Mallorca, General Manager on 14 Oct 2022
Dear Ricardo,Thank you for taking the time to share your review.We are sorry that your recent stay at our hotel did not meet all your expectationsWe would like to take this opportunity to remind our guests that the hotel provides housekeeping 5 days a week. If guests wish to have their towels replaced or request any other specific service, they may do so in the hotel reception. Furthermore, our rates can vary depending on availability and the period of the year, we do, however, try to keep them as competitive as possible.We hope you may give us a chance to welcome you back in future. Best regards,Daniel MartorellZafiro Mallorca, General Manager

10/10 Excellent

Verified traveller

Stayed 8 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely large hotel with lots on to entertain the children I found there to be lots of choice for breakfast but evening meal was very poor. Rooms were nice and big but need updating
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Disliked: Cleanliness
The rooms could do with a re-furb. The maid service was very disappointing. They made the beds at best but getting clean towels etc was a struggle. Lots of rubbish around the pool area, lack of sun beds. People were having to take turns sitting on them from very early hours to reserve them.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and a great range of activities. The building is getting a bit worn down now.
Stayed 4 nights in Aug 2019
Response from Zafiro Mallorca Hotel General Manager on 18 Oct 2019
Dear guest, Thank you for taking some of your precious time to share your impressions about our hotel. We are pleased that you enjoyed a few days of rest in Mallorca. However, we have also taken note of your comments about our the conditions of the building that we will share with our engineers to help ensure that our service is always of the highest quality. Thanks again for sharing your opinion with the rest of the travel community. It would be a pleasure to welcome you back on your next visit to any Zafiro Hotel. Sincerely, Daniel Martorell

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Aug 2018

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was very good and overall staff were very well presented and very polite
Stayed 9 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were always helpful, friendly and worked very, very hard. The Entertainment team worked non-stop to keep kids and adults alike entertained.
Stayed 7 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was infested with bugs for the first three nights. On the third night, the bugs attacked three of our four kids. Our two-year old had trouble sleeping because of the massive welts on her legs. We provided the hotel with photos and videos -- of the bugs and the kids. And yet the hotel has not yet honored our request for a partial refund of $500-plus we paid each night. This is totally unacceptable to us and I would hope it's unacceptable to Expedia, which is how we found and booked our trip.
Stayed 5 nights in Jun 2019
Response from Zafiro Mallorca Hotel General Manager on 3 Jul 2019
Dear Expedia user, Thank you for your feedback with regard to your stay with us. I am really sorry to hear that you did not enjoy the experience in our hotel to the full. I would like to take this opportunity to mention that the hotel has never had any bed bug issues reported before. As soon as you reported this, an external pest control company carried a complete inspection and they have not found any evidence of the presence of bed bugs. We tried to act immediately by moving you to a superior room after confirming myself and the team there were ants in the bathroom - something that unfortunately due to the large gardens that surround the hotel can't always prevent. Although I would like to assure you that we have a specific preventive pest control plan in place as well as regular treatments to avoid their presence in the hotel. I do hope that you will give us another chance in the future and thank you once again for your feedback. Kind regards, Daniel Martorell

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019
Response from Zafiro Mallorca General Manager on 3 Jul 2019
Dear Expedia user, Thank you for taking the time to share your feedback regarding your recent stay. I am delighted to see that you enjoyed your stay with us and we hope to welcome you back to Mallorca again soon. Kind regards, Daniel Martorell

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Nice but too expensive for sub standard buffet and sun loungers.
Stayed 9 nights in Jun 2019
Response from Zafiro Mallorca Hotel General Manager on 25 Jun 2019
Dear expedia user, Thank you for your recent stay and for taking the time to leave a review. We value your feedback regarding your stay at Zafiro Mallorca Hotel. Your comments have been passed on to the our management team to help improve our service. We hope to welcome you back to our hotel in the near future. Best regards, Daniel martorell

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A friendly beautiful resort with all inclusive option. The food is more English than Spanish!
Stayed 5 nights in Apr 2019
Response from Zafiro mallorca on 21 Apr 2019
Dear Customer. I appreciate your comments about our hotel Zafiro Mallorca. It makes us proud to be serving the needs of our customers in the best way we can. We have sent your comments to the staff concerned. I am happy that you enjoyed your stay and hope to have you back as a guest in our hotel.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
I like everything about the place,the staff,the food.
Stayed 7 nights in Apr 2019
Response from recepcion zafiro mallorca on 21 Apr 2019
Dear Customer. We appreciate your comments about our hotel Zafiro Mallorca. It makes us proud to be serving the needs of our customers in the best way we can. We have sent your comments to the staff concerned. I am happy that you enjoyed your stay and hope to have you back as a guest in our hotel.

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Stay
A lovely hotel with clean, modern and spacious rooms (ours was the Premium Studio). Friendly staff. We went self catering and didn't end up eating at the hotel, so can't comment on the food and drink. Beautiful pool areas and grounds, with a separate pool just for adults, which suited us as there were quite a lot of kids around during our stay and it probably generally is quite well geared up for kids and families.
Stayed 6 nights in Oct 2018
Response from Zafiro Mallorca Hotel Manager on 23 Oct 2018
Dear Expedia user, Thank you for taking the time to leave such a lovely review regarding your recent stay. I am delighted to see that you enjoyed your stay with us and we hope to welcome you back to Mallorca again soon. Thank you again Daniel Martorell Zafiro Mallorca Hotel Manager

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay with family...
Stayed 5 nights in Sep 2018
Response from Zafiro Mallorca Hotel Manager on 26 Oct 2018
Dear Martin, Thank you for your feedback regarding your stay at Zafiro Mallorca Hotel. We are pleased to read that you enjoyed your time with your family at the hotel and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Daniel Martorell Zafiro Mallorca Hotel Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Beautiful property with supermarket, spa, food restaurants. Outdated and non working gym equipment, early closing pool hours and some staff that’s non helpful
Stayed 7 nights in Sep 2018
Response from recepción on 26 Sept 2018
Dear Customer. I appreciate your comments about our hotel Zafiro Mallorca. It makes us proud to be serving the needs of our customers in the best way we can. We have sent your comments to the staff concerned. I am happy that you enjoyed your stay and hope to have you back as a guest in our hotel. Zafiro Mallorca

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Caters to children. No business center, no plug converters, and no coffee in the rooms
Stayed 3 nights in Sep 2018
Response from recepción on 26 Sept 2018
Dear customers, First of all, I would like to thank you for taking the time to leave your opinion about our hotel Zafiro Mallorca. We regret to know that you did not fully meet your expectations. Therefore, we welcome your comments and send them and analyze the relevant departments to make improvements in the future. Our main objective is to provide our guests with a pleasant and unforgettable vacation. Zafiro Mallorca

10/10 Excellent

Martin, Grantham UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Family Hotel
We stayed at the Zafiro Mallorca from 29/07/18 to 11/08/18, family of four, children aged 14 & 10. Couldn’t fault the hotel, the staff couldn’t of been more helpful. We upgraded to a room with private rooftop sun terrace with its own jacuzzi and it was fantastic. Food was pretty good but typical hotel buffet and nothing that exceptional but children loved it. The entertainment staff was amazing and Diago and his team worked tirelessly to keep everyone happy and they all seemed to love their job, I take my hat off to them and everyone st the Zafiro Mallorca.
Stayed 13 nights in Jul 2018
Response from recepción zafiro mallorca on 16 Aug 2018
Dear Customer. We appreciate your comments about our hotel Zafiro Mallorca. It makes us proud to be serving the needs of our customers in the best way we can. We have sent your comments to the staff concerned.We are happy that you enjoyed your stay and hope to have you back as a guest in our hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic family holiday
Thank you to Zafiro Mallorca for a really fantastic holiday. We couldn't fault any aspect. The staff work really hard, the rooms are spotless and food was lovely.
Stayed 7 nights in Jul 2018
Response from Recepción zafiro mallorca on 8 Aug 2018
Dear Customer. We appreciate your comments about our hotel Zafiro Mallorca. It makes us proud to be serving the needs of our customers in the best way we can. We have sent your comments to the staff concerned. I am happy that you enjoyed your stay and hope to have you back as a guest in our hotel.

8/10 Good

fishflower, london

Liked: Cleanliness
Disliked: Staff & service
Tired room but good facilities for kids
The room was tired and in general need of updating. It was clean however and a decent cot was provided for our toddler (at extra cost). The resort is great for kids with a brilliant kiddie pool with slides, a kids club and a lovely shaded playground. We actually didn’t spend that much time in the resort in the end as our daughter loved the beach which is a 10 minute walk away. There are lots of restaurants in town too so we mostly ate out. Highly recommend La Pinta. Also Monaco was really good. Both do kids food. All in all it was a really lovely holiday but we probably wouldn’t go back to he resort again just because the rooms are tired for the amount you pay. We also didn’t like the loud music blaring from the entertainment from about 8pm (coinciding with our daughter’s bedtime)!
Stayed 7 nights in Jun 2018
Response from Hotel Manager on 27 Jul 2018
Thank you very much for your review of your recent visit to the Zafiro Mallorca. We have shared all aspects of your feedback with our Management Team for improvement purposes going forward. I apologise that your experience with us on this occasion was less than ideal.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The entertainment and restaurant staff are brilliant.
Stayed 6 nights in May 2018
Response from Hotel Manager on 2 Jan 2019
Thanks for giving us a perfect score and for recommending our hotel Zafiro Mallorca other travelers. All your comments are essential to improve our service and it’s going to be a pleasure to inform to the Headwaiter and the Chif of entertainment about your comment. It makes us proud to be serving the needs of our customers in the best way we can. You can follow us on our Facebook and Twitter for promos that might be interested.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in May 2018
Response from Hotel Manager on 29 May 2018
Thank you!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Burnt in the shower
I got burned in the shower on day 2, I complained to reception. I got burned in the shower again on day 3 and complained and that’s when I got a reaction from the hotel. I shouldn’t have had to complain twice to get a reaction on the shower. No apology from reception. The shower mixer was delivering very cold water and then extremely hot water which caused very sensitive skin which felt like burning. Also not sure we had the room we booked as we weren’t sure what was premium about it. Room was clean.
Stayed 4 nights in May 2018
Response from Hotel Manager on 14 May 2018
Thank you very much for your review of your recent visit to the Zafiro Mallorca. We have shared all aspects of your feedback with our Management Team for improvement purposes going forward. Once again, I apologise that your experience with us on this occasion was less than ideal, but we hope to have the opportunity to welcome you back to Zafiro Mallorca in the future to restore your faith in the hotel and us.

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espania
The rooms need sound proofing.
Response from Hotel Manager on 29 May 2018
Hello, Thanks for your score. We have shared your feedback with the Management Team for improvement purposes. We are sorry to see that your stay was less than ideal on this occasion, but we would like to see you again and have the opportunity to restore your faith in us. Regards.

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, room comfort
Great kids club
Stayed 11 nights in Oct 2017

6/10 Okay

Nics, Scotland

Disliked: Cleanliness
An average hotel
my Overall stay was just ok. I was not given the room that I have requested, they gave us a room on the ground floor that it’s dated and smelly. Hotel staff are very nice except the tall Spanish guy in the reception who is a bit rude. Front desk staff should be more friendly and not biased, if you’re a German their treatment are so different which a shame. This is our first time in Can Picafort but we are not going back to this hotel.
Stayed 5 nights in Oct 2017
Response from Hotel Manager on 9 Nov 2017
Thank you very much for your review of your recent visit to the Zafiro Mallorca. We have shared all aspects of your feedback with our Management Team for improvement purposes going forward. Once again. I apologise that your experience with us on this occasion was less than ideal, but we hope to have the opportunity to welcome you back to Zafiro Mallorca in the future to restore your faith in the hotel and us.

10/10 Excellent

Lukas, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay
We spent amaizing time in this hotel. Very friendly and helpful staff. Great facilities, especialy playground and kids entertainment but also dowstairs spa. Would recomend to anyone.
Stayed 3 nights in Oct 2017
Response from Hotel Manager on 4 Nov 2017
Thanks for giving us a perfect score and for recommending our hotel Zafiro Mallorca other travelers. I am very glad to know that our staff Zafiro Mallorca they made your stay enjoyable. All your comments are essential to improve our service. It makes us proud to be serving the needs of our customers in the best way we can. You can follow us on our Facebook and Twitter for promos that might be interested.

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic for familiea
Great accomodation
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable family hotel
It's a nice hotel and certainly family friendly. We had stayed in a hotel of the same chain previously. The only downside for this stay was secondary to our very noisy neighbours...
Stayed 4 nights in Oct 2017
Response from Hotel Manager on 1 Nov 2017
Thanks for giving us a good score and for recommending our hotel Zafiro Mallorca other travelers. All your comments are essential to improve our service. It makes us proud to be serving the needs of our customers in the best way we can. You can follow us on our Facebook and Twitter for promos that might be interested.

10/10 Excellent

Cornelia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for families.
Warm and sunny in October. Hotel and staff are brilliant. Especially the entertainment team. Great hotel for families.
Stayed 7 nights in Oct 2017
Response from Hotel Manager on 1 Nov 2017
Thanks for giving us a perfect score and for recommending our hotel Zafiro Mallorca other travelers. I am very glad to know that our staff Zafiro Mallorca they made your stay enjoyable. All your comments are essential to improve our service. It makes us proud to be serving the needs of our customers in the best way we can. You can follow us on our Facebook and Twitter for promos that might be interested.

10/10 Excellent

Simon, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Family Hotel
Enjoyed our stay. Food great staff great and pool area and gardens are amazing. Rooms are large clean and well appointed but need a slight makeover as looking dated. Lots to do on site all day long. Beautiful beach only 10 minute walk away. Can Picafort town will not win any beauty contests but has everything you need aswell as the usual tourist tat you don't need. Will definitely stay at a Zafiro hotel again
Stayed 4 nights in Oct 2017
Response from Hotel Manager on 30 Oct 2017
Thanks for giving us a perfect score and for recommending our hotel Zafiro Mallorca other travelers. I am very glad to know that our staff Zafiro Mallorca they made your stay enjoyable. All your comments are essential to improve our service. It makes us proud to be serving the needs of our customers in the best way we can. You can follow us on our Facebook and Twitter for promos that might be interested.

10/10 Excellent

Russell, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel.
The hotel & facilities were excellent, children's and adults pool with play areas that included bouncy castle, table tennis and football. The food was buffet style and all inclusive a great option at night for cocktails! There's something for all of the family & only a short walk from the beach. Would highly recommend the holiday to friends and family and will definitely be back...
Stayed 6 nights in Oct 2017
Response from Hotel Manager on 28 Oct 2017
Thanks for giving us a perfect score and for recommending our hotel Zafiro Mallorca other travelers. I am very glad to know that our staff Zafiro Mallorca they made your stay enjoyable. All your comments are essential to improve our service. It makes us proud to be serving the needs of our customers in the best way we can. You can follow us on our Facebook and Twitter for promos that might be interested.

8/10 Good

Spidermunky, London

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for kids
Stayed here for the first 2 weeks in Sept 2017. The hotel is about 90% German, 5% English and 5% Dutch based on the people who were there during our visit. Everyone was nice and friendly. The pool is excellent, distributed over 3 main areas of different water depths and with a collection of slides and bouncy pool balls. The water temp was noticeably colder than the sea however, probably because it is replenished from underground pipes, and our 2 year old didn't want to stay in for more than about 30 mins before he was shivering. No problems getting a lounger. The grounds are spacious, clean, and attractive with trees and shading. Good playground also on the grounds which was nice for a couple of cloudy days. We stayed self catering but ate at the evening buffet twice. Food selection was decent and different both times - the food wasn't particularly hot though, which wasn't ideal. Our 1 bed apartment was nice and clean and quite spacious with a balcony too. Main complaint was that there was quite a strong smell of mould coming from the cupboards in the main bedroom. Cleaning was minimal - vacuuming, made beds, emptied rubbish under sink, fresh towels.about every 2 days. Didn't change sheets unless you put them on the floor, no removal of rubbish from other bins, no cleaning of kitchenette area . Not really a problem though. Good location - 10 mins stroll to beach, nice places to eat along beach strip - not that varied - lots of wurst and snitzel. Overall nice place.
Stayed 14 nights in Sep 2017

8/10 Good

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Name Hotel Clearly
Confusion over which Zafiro hotel, so when we arrived it was to wrong Zafiro hotel, we had to transfer at cost to the correct Zafiro hotel
Stayed 7 nights in Sep 2017

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Superb hotel. Perfect for young families.
I love Zafiro hotels - they are perfectly geared towards young families, and provide a fantastic service. Staff are always friendly, and the apartment is spacious and offers everything you need for your stay. All inclusive is ideal for us and the variety of foods on offer in the restaurant is great. Only one or two minor niggles - the sofa bed is pretty uncomfortable and gave me the worst neck ache I've ever had the first night! And sometimes plates can be cleared away from tables almost too efficiently making you feel a bit hurried at times. Everything else more than makes up for this though and I wouldn't hesitate in recommending this hotel to anyone.
Stayed 7 nights in Aug 2017

6/10 Okay

Jaime, bedfordshire, uk

Disliked: Cleanliness, staff & service, room comfort
Ok family hotel
Unfortunately we wouldn't stay here again. Main reason for choosing this hotel was all inclusive, kids club and evening entertainment. Kids club was not great, they allowed our two children wonder off on their own wish We were obviously furious about! All included... no cheap stuff included, branded ice creams, drinks etc not included. Guests who were paying instead of pre-paying (all inclusive) were treated better and served faster. Entertainment was better some nights than others, wanting for a drink all the time was irritating. When we arrived at hotel we were given our room number then told we must pay €70 as this was a room with pool view! When we said no we will take another room that we don't pay more for we were told there wasn't another room. I said I'd like to see this room before paying extra...pool view!? If I looked through all the trees I could just see the blue water, pool view it was not! Bed sheets were not changed once all week, just beds made, until I asked the cleaner on our last night to put new sheets on and she was not happy, needless to say nore was I. Some towels not changed just refolded again I had to ask for clean ones. Most staff were moody or plain rude. I could go on but I'm done moaning now. If you want an okay 4* hotel go for it, you get what you pay for I guess.
Stayed 7 nights in Aug 2017
Response from Hotel Manager on 13 Sept 2017
Thank you very much for your review of your recent visit to the Zafiro Mallorca. We have shared all aspects of your feedback with our Management Team for improvement purposes going forward. Once again. I apologise that your experience with us on this occasion was less than ideal, but we hope to have the opportunity to welcome you back to Zafiro Mallorca in the future to restore your faith in the hotel and us.

8/10 Good

Anthony, Dublin, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great Hotel. Great Staff. Great Facilities Especially for Kids. Would definitely return to either this hotel or another one of the Zafiro Hotels in the future.
Stayed 8 nights in Aug 2017
Response from Hotel Manager on 28 Aug 2017
Dear Customer. I appreciate your comments about our hotel Zafiro Mallorca. It makes us proud to be serving the needs of our customers in the best way we can. We have sent your comments to the staff concerned. I am happy that you enjoyed your stay and hope to have you back as a guest in our hotel.

10/10 Excellent

simon, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good all inclusive
Recommend highly. Perfect for those with young kids. I have stayed at VIVA / Zafiro now for 3 of the last 4 years. You know what you get. Couple of tips for the staff. Quite often there would be dropped glasses by restaurant staff. I suggest rather than brushing this up, you use a vacuum to ensure no broken glass particles remain, as this is a child friendly resort. Secondly, upon leaving on my final day, I had no change in Euros for the baggage lockers. One of the receptionists refused to offer 1 euro in exchange for 1 pound (temporarily). A second receptionist used common sense, but these little touches make a difference to the experience. Overall very happy though and would go back again for sure. Please take on board my advice!
Stayed 7 nights in Jul 2017
Response from Hotel Manager on 16 Aug 2017
Thanks for giving us a perfect score and for recommending our hotel Zafiro Mallorca other travelers. I am very glad to know that our staff Zafiro Mallorca they made your stay enjoyable. All your comments are essential to improve our service. It makes us proud to be serving the needs of our customers in the best way we can. You can follow us on our Facebook and Twitter for promos that might be interested.

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
An amazing hotel and is great for children of all ages. Would definitely recommend this hotel to others and plan to revisit in the next 2 Years.
Stayed 9 nights in Jul 2017

10/10 Excellent

jon, lancashire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family break relaxing and perfect
Great hotel and staff. They looked after us and all the amenities of the hotel were without fault. The restaurant staff were all particularly special and always made sure we had everything we needed. For a family break in the sun with no need to head off the hotel site, this is the perfect location.
Stayed 7 nights in Jul 2017
Response from Hotel Manager on 2 Aug 2017
Thanks for giving us a perfect score and for recommending our hotel Zafiro Mallorca other travelers. I am very glad to know that our staff Zafiro Mallorca they made your stay enjoyable. All your comments are essential to improve our service. It makes us proud to be serving the needs of our customers in the best way we can. You can follow us on our Facebook and Twitter for promos that might be interested.

10/10 Excellent

Well rested Dad, Tonbridge, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific, for families in particular
If you have a young family, this is an ideal place to spend a holiday (it's lovely even if you don't, but much is geared towards children and there will be LOTS scampering around if you visit outside of term time). This was our second trip in as many years and we have just returned utterly refreshed. Here was a typical day for us (that's mum & dad and two girls, aged 4 and 20 months)... Up at 8 (kids slept a little later - result!) Breakfast (huge selection, great breakfast room with lovely outdoor seating) Quick trip to on-site park (trampoline, bouncy castle, swing, great climbing frame) Pool or beach (C'an Picafort beach is a 15 minute walk, taking into account slow progress of meandering 4-year-old!) Lunch (at beach or pool-side) Back to pool or beach Back to room to get ready for evening Dinner at 6.30-7 (again, amazing selection) Pirate disco (every night 8-8.45) Bed (or stay up for adults' entertainment: singing, dancing, magic etc...) Repeat We hired a car for a couple of days for trips to Aqualand and Alcudia (a better-known destination on the same stretch of beach as C'an Picafort though not as convenient for lunch etc) which can be a good way to break up the trip. A few things to note: The vast majority of guests are German, British and, to a lesser extent, Dutch. The girls loved being around different languages. The cleanliness is second to none. If you're up early, you'll glimpse an army of people cleaning the entire resort. Overall: fantastic
Stayed 11 nights in May 2017
Response from Director on 5 Jun 2017
Thanks for giving us a perfect score and for recommending our hotel Zafiro Mallorca other travelers. I am very glad to know that our staff viva Mallorca they made your stay enjoyable. All your comments are essential to improve our service. It makes us proud to be serving the needs of our customers in the best way we can. You can follow us on our Facebook and Twitter for promos that might be interested.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fantastic. The hotel is clean, the food is great and generally there is a lot to do.
Stayed 6 nights in May 2017
Response from Director on 5 Jun 2017
Thanks for giving us a perfect score and for recommending our hotel Zafiro Mallorca other travelers. I am very glad to know that our staff viva Mallorca they made your stay enjoyable. All your comments are essential to improve our service. It makes us proud to be serving the needs of our customers in the best way we can. You can follow us on our Facebook and Twitter for promos that might be interested.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Friendly staff, tired hotel.
Friendly staff, tired hotel. Our room and the furniture in it was clearly worn from years of use and abuse by families of all ages and well in need of a refurbishment. It was also cold! In the height of summer this would have been great but in mid may we wished the hotel hadn't turned the heating off already. The wifi was patchy but worked when you had signal and the kitchenette assumes you don't want to store any food (no space for it)! That said the staff were very helpful and friendly, our little one loved the pools and the sandy beach is about 7mins walk away (10mins at toddler pace). The hotel food is great but the restaurant is somewhat soul-less.

10/10 Excellent

Carl, Newcastle, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel
Great hotel, delivers exactly what it promises. It's the little extras for me, wifi that works all over the hotel, clean new equipment for self catering, the cleanliness of the whole place and great staff. Very much recommended
Response from Director on 18 May 2017
Thanks for giving us a perfect score and for recommending our hotel Zafiro Mallorca other travelers. I am very glad to know that our staff made your stay enjoyable. All your comments are essential to improve our service. It makes us proud to be serving the needs of our customers in the best way we can. You can follow us on our Facebook and Twitter for promos that might be interested.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good place if you have kids
Spent Oct half term there. Quite a lot to do in the resort. Swimming pool was rather cold. Food was fairly good and considering our family of 4 was very good value and fun for the kids. Island is not very big and public transport difficult to use so really hiring a car was quite a good idea and cheap. Go for it, good place for kids

10/10 Excellent

Nadeem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super location and facilities
Excellent facilities, got upgraded to premium room facing the pool area with a private garden. Excellent choice of food for breakfast and dinner

8/10 Good

Kapil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice family friendly stay
We liked the pool area and kids activitiea. It was the last week of the season, so the crowd was less but the staff was very nice, they conducted all activities with enthusiasm and energy and was very friendly with everyone. Will definitely recommend to friends.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, perfect for families. Food amazing.
Excellent holiday for families. We can't complain about anything. We love it all, food, accommodation, friendly and helpful stuff. We love mini disco and kids club. And also I enjoyed very much a massage with Charo. We can't wait to go there again next year :).
Response from Daniel Martorell on 5 Jul 2016
Dear Customer. I appreciate your comments about our hotel Viva Mallorca. It makes us proud to be serving the needs of our customers in the best way we can. We have sent your comments to the staff concerned. I am happy that you enjoyed your stay and hope to have you back as a guest in our hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities for a family
A great stay, plenty to do and a great restaurant