The hotel staff are very friendly and welcoming and the location is beautiful. The room condition is no where near 5 star. No bin liners in the bins, no toilet brush, the square basins do not drain properly, the kettle plug does not reach the table, hairdryer on small table under basin, clean towels left in bath and not placed on towel rack Aside from all those negative aspects the worst thing about the hotel is the noise level. We were on the first floor and could hear people clearly talking in reception. Whilst it may be a beautiful building with lovely entrance and view the room is totally not up to standard.