Thank you so much for your kind words! We're thrilled to hear that you were impressed with our staff, hotel, and service during your stay. We strive to provide exceptional experiences for all our guests, and we're delighted to know that we succeeded with you. We can't wait to welcome you back for another fantastic stay in the future!

Dear Erika, We are grateful for your recent visit to Hotel de Mar, Gran Meliá and your rate shared. As well we are so happy to realize how much you enjoyed your experience and looking forward to welcoming you back soon in here, your new home in the beautiful island of Majorca. Kindest regards, Nicole Bakunts Guest Experience Manager

Dear Nicole, We are grateful for your recent visit to Hotel de Mar, Gran Meliá and your rate shared. As well we are so happy to realize how much you enjoyed your experience and looking forward to welcoming you back soon in here, your new home in the beautiful island of Majorca. Kindest regards, Nicole Bakunts Guest Experience Manager

Dear Seif, Thank you very much for taking the time to review your last stay in Hotel de Mar, Gran Meliá with all the Expedia users. We are so pleased to read that you had such an amazing experience and you enjoyed our all our facilities. Definitely we will pass your comments to all of our team, because they are really passionate about their job and they will love to read your kind words. We really hope to welcome you soon again! Kindest regards, Nicole Bakunts Guest Experience Manager

Dear Malek Thank you very much for taking the time to review your last stay in Hotel de Mar, Gran Meliá. We are so pleased to read that you had such an amazing experience every day and we exceed your expectations. Definitely we will pass your comments to all of our team and we will take good note of your feedback. As well we will pass your lovely comment to Marian, they are very passionate of their job and they will love to read your kind words. We really hope to welcome you soon again! Kindest regards, Nicole Bakunts Guest Experience Manager

Dear George, Thank you very much for taking the time to review your last stay in Hotel de Mar, Gran Meliá. We are so pleased to read that you had such an amazing experience and you appreciated all the effort and work that our Concierge by "Les Clefs dOr" did to exceed your expectations. Definitely we will pass your comments to all of our team and we will take good note of your feedback. As well we will pass your lovely comment to Marian, they are very passionate of their job and they will love to read your kind words. We really hope to welcome you soon again! Kindest regards, Nicole Bakunts Guest Experience Manager

Dear Anonimous, , Thank you very much for taking the time to review your last stay in Hotel de Mar, Gran Meliá. We are so pleased to read that you had such an amazing experience. Definitely we will pass your comments to all of our team, especially the ones you mentioned because they are really passionate about their job and they will love to read your kind words. We really hope to welcome you soon again! Kindest regards, Nicole Bakunts Guest Experience Manager

Than you very much for your feedback.

Dear Mr. Tomas, Thank you for taking the time to tell us about your stay at Hotel de Mar, Gran Meliá. I am really sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel de Mar, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Nicole BakuntsGuest Experience Manager

Dear Sean, Thank you for taking the time to tell us about your stay at Hotel de Mar, Gran Meliá. I am really sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel de Mar, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Nicole BakuntsGuest Experience Manager

Dear Ms. Aline,It was a pleasure to have you at Hotel de Mar, Gran Meliá and we are glad to hear that you had such a special stay! We are inspired every day to create the best experiences in each of our guest and nothing make us happier than this review.We look forward to welcoming you back very soon.Kindest,

Dear Mr. Klausen, It is a pleasure to greet you from Hotel de Mar, Gran Meliá. On behalf of the entire team, we would like to thank you for your recent visit and time spent in transmitting us your valuable comments about your experience with us. Your support enable us to keep improving our service aiming to fulfill all the guests' satisfaction. We truly regret to realize that we could not meet your expectations at this occasion. Unfortunately, as per local legislation we are not allowed to lower the air conditioning under the 19,5ºC. Nevertheless we take good note of your preferences for future stays in order to provide a further better experience. I sincerely hope we can have another opportunity to host yo. It will be a pleasure to personally take care of all the details of your next reservation and make you feel at home. Best regards, Maria Ansalone Guest Experience Manger

Dear Guest, thank you for your visit to Hotel de Mar, Gran Meliá and nice feedback shared. We do hope to welcome you back soon again. Kindest, Maria Ansalone Guest Experience Manager

Dear Guest, thank you for your recent visit to Hotel de Mar, Gran Meliá. We are glad to realize such a great appreciation of our service and look forward to welcoming you back soon. Kindest, Maria Ansalone Guest Experience Manager

Dear Guest, Thank you for your recent visit to Hotel de Mar, Gran Meliá and for sharing your feedback. We are afraid about the raised concerns as to the dining concept and we are sharing your comments with the involved departments in order to take improvement actions. Hope to welcome you back in the nearest future. Kindest, Maria Ansalone Guest Experience Manager

Thank you for your recent visit to Hotel de Mar, Gran Meliá and shaing high appreciation of the lived experience. Looking forward to welcoming you back soon. Kindest, Maria Ansalone Guest Experience Manager

Dear Vicky, thank you for your visit to Hotel de Mar, Gran Meliá this season. We are sorry about your comments as to our pet-friendly policy. Please, be informed that in order to make everyone's experience plaisant and comfortable we dedicated spcific areas of the property to pets which are always among the most welcomed and pampered at our hotels. We do hope to receive you and your pet back in the nearest future. Kindest, Maria AnsaloneGuest Experience Manager

Dear Guest, we are grateful for your recent visit to Hotel de Mar, Gran Meliá and the lovely feedback shared. We are glad to know how much you enjoyed your overall experience, appreciating great location and facilities. Looking forward to welcoming you back soon. Kindest regards, Maria Ansalone Guest Experience Manager

Dear Guest, thank you very much for choosing the Hotel de Mar, Gran Meliá at the occasion of your recent visit to Majorca. We are so happy to realize how much you enjoyed your overall experience with us, appreciating our service and facilites, besides the gastronomic concepts. Looking forward to welcoming you back soon. Kindest, Maria Ansalone Guest Experience Manager

Dear guest, We are glad that you enjoyed your stay at our Gran Meliá de Mar and that you loved our facilities. Thank you for the time taken to post your review. It would be our pleasure to welcome you again in another occasion! Best regard, Esther Villanueva Guest Experience Manager Gran Meliá de Mar

Thank you so much for sharing your comments about your recent stay with us! We are really pleased to know that you feel attended in our hotel Gran Melia de Mar. We are looking forward to serve you again in the nearest future. Best regards, Esther Villanueva Guest Experience Manager Gran Meliá de Mar

Dear guest, We appreciate your comments regarding your recent stay with us. Thank you for taking time. We are glad to hear that you liked our property and had lovely two days with us. It would be our pleasure to welcome you back in another occasion. Greetings from Majorca, Esther Villanueva Guest Experience Manager Gran Meliá de Mar

Dear Guest, It is wonderful to read that you enjoyed the stay with us! We are continuously striving to meet our guests´ expectations and when we have the recognition that we did well, it is a great motivation for all of us! Thank you for sharing your experience! Best regards, Esther Villanueva Guest Experience Manager Gran Meliá de Mar

Dear guest, Thank your for the time taken to share your opinion about your recent stay with us. We are very happy to read that we succeeded in providing you a perfect stay. Waiting to have another opportunity to welcome you back! Best regards, Esther Villanueva Guest Service Manager Gran Meliá de Mar

Dear guest, Thank you for the time taken for the review about your recent stay in our Gran Meliá de Mar. Streaming to the excellence, all the comments are taken constructively in order to better serve in the future. We hope that we will have the opportunity to further serve you in the future. Best regards, Esther Villanueva Guest Experience Manager Gran Meliá de Mar

Dear Mrs. Katie, Greetings from Majorca! Thank you very much for the time taken on sharing your experience at Gran Meliá de Mar. We are truly happy to read that you experienced a wonderful and relaxing stay among us. Wishing to welcome you back soon. Best regards, Esther Villanueva Guest Experience Manager

Dear guest, Thank you for sharing your stay at Gran Meliá de Mar. We really appreciate your nice comments. It is very rewarding to know that all the efforts our staff do for the guests, in order to have a great experience, are recognized. It would be a pleasure to welcome you again. Best regards, Esther Villanueva Guest Experience Manager

Dear Guest, Thank you very much for sharing your opinion and for choosing our Gran Meliá de Mar to spend some days. We are very happy to know that you enjoyed our Red Level service. We always try to make our outmost to create on our guests unforgettable memories. We really hope to welcome you back soon. With kind regards, Esther Villanueva Guest Experience Manager

Dear Leslie, Greetings from Mallorca! First of all we would like to thank you for choosing us to spend two weeks in our Gran Meliá de Mar and for taking some minutes to share your opinion. We really much appreciate your kind comments about the hotel and our restaurants because thanks to them we know how your stay was . We are proud to know that we were able to make your stay enjoyable and that our hospitality reached your expectations. We hope to host you among us in the near future. Kind Regards, Esther Villanueva Guest Experience Manager

Dear Guest, Thank you very much for your kind words and for taking the time to share your experience with us. We feel very sorry you could not enjoy our Bardot Restaurant during the opening times. We hope to welcome you back soon for another great experience, including having lunch in our Bardot which offers a great selection of fresh fish and sea food. Esther Villanueva, Guest Experience Manager

Dear Guest, First of all we would like to thank you for taking some minutes to post your review about your experience at Gran Meliá de Mar. We appreciate your comments regarding your stay and we are terribly sorry that our elevators did not completely fulfill your expectations. Rest assured that we will take into account your comment for a better service in the future. We hope that apart this inconvenience you enjoyed your stay with us and that we will have the chance to welcome you back soon. Kind Regards, Esther Villanueva Guest Experience Manager

Dear Anthony, Thank you very much for taking some minutes to share your experience and for choosing us to spend some days on Majorca. We are glad to know that you enjoyed your stay at the Gran Meliá de Mar and that you felt so comfortable. Res assured that we will forward your comments to our staff. This supposes a big motivation for their every day’s efforts in offering an excellent service. It would be our pleasure to host you back in the nearest future! Kind Regards, Esther Villanueva Guest Experience Manager

Dear Nicole, Thank you very much for the time taken to share your experience. We feel very sorry to read that your stay did not fulfill your expectations. We always try to create for our guests unforgettable experiences. We really appreciate your comments as they show us the areas where we are doing great and where we do need to review & improve our services. We have taken them into account in order to succeed in providing the best service to all of our guests. We really hope that we will have the chance to welcome you back soon and to recover your trust. Kind Regards, Esther Villanueva Guest Experience Manager