Mallard Creek Hotels, Jacksonville

"In my room, the large burner on the stove top did not work really limited my ability to cook. The ice machine did not work. All the plugs on the kitchen wall did not work. The tub area on the outside had mold on it. They do not advertise that they’re gonna charge for your pet to stay in the hotel so they hit me with a charge of $100 for my cat to stay for seven days. And the added bonus if you went out past 9 o’clock at night or all the prostitutes milling about the hotel, looking for customers and drug addicts. It is a hotel for tradesmen. It is not a long term stay place for a single woman any families anyone with kids absolutely not! The best part of my day was the housekeepers they were extremely friendly"

"Romm was clean, staff friendly, only downside was the pool was closed so grandson was upset."

"Clean room and staff was great"

"Room had a dirty restroom floor. The fridge had the freezer dirty. The remote control was not working so I had to get up and turn the channels or the volume manually. But I only wanted the room to rest at night. "

"They took the money twice .. my husband payed at the property… then they took the money off my card"

"Parking is safe and easy they do require. If you have more than vehicle they ask your license plate numbers and require ids for all adults in room who have vehicle that will be parked there."

"DO NOT STAY ALONE!!! I have stayed at the suburban in Jacksonville for a week. I sat alone at the back picnic table and was offered a drink by patrons that I was not a party of. I took two sips from the female and remember nothing ekse but waking up bruised, barely able to walk, no panties and bleeding. I assume was roofied and raped here this week. I have bruises and a sore pelvis. I Don’t remember a thing. Nothing. Two sips from a female and the males took good fun in it. I am embarrassed and feel disgisting. I immediately filed a police report including my things that were incaluable stolen. I had a rape kit done, and other things have happened at this hotel. The manager daid ‘I dont think this is the hotel for you’ and proceeded to have police escort me off the premises. "

"My room was amazing and clean. The staff was extremely helpful and pleasant. "

"Beach view was fantastic...sound side also. Our kids were fascinated with the elevator and the spiral staircase. We loved being able to be on the beach in 15 seconds. "