Located in Malacca City, The Rucksack Caratel is in the city centre. Travellers who have shopping on the agenda can visit Mahkota Parade Shopping Mall and Jonker Street Night Market. Maritime Museum Muzium Samudera and UK Fun Park are also worth visiting.
Close to Dataran Pahlawan Melaka Megamall and Mahkota Parade Shopping Mall, The Rucksack Caratel provides a terrace, a garden and laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks such as:
An outdoor pool
Free self-parking
Luggage storage, smoke-free property and a lift
A water dispenser, a front desk safe and coffee/tea in reception
Room features
All guest rooms at The Rucksack Caratel boast comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
Bathrooms with showers and bidets
Flat-screen TVs with satellite channels
Electric kettles, daily housekeeping and desks
Languages
English, Malay
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free uncovered self parking on site
Limited on-site parking
Onsite parking includes off-street options
Food and drink
Coffee and tea in common areas
Things to do
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Shared refrigerator
Water dispenser
Guest services
Concierge services
Daily housekeeping
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
More
2 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels
Entertainment
Flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
More
Air conditioning
Desk
Iron/ironing board
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Renovations and closures
This property is closed from 28 March 2024 to 31 December 2024 (dates subject to change).
This property will be closed from 28 March 2024 to 16 June 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 85.0 per night.
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
Cash deposit: MYR 100.0 per accommodation, per stay
A tax is imposed by the city: MYR 2.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: MYR 85.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
We should mention
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Rucksack Caratel Hotel Malacca
Rucksack Caratel Hotel
Rucksack Caratel Malacca
Rucksack Caratel
Rucksack Caratel Garden Wing Hotel Malacca
Rucksack Caratel Garden Wing Malacca
Rucksack Caratel Garden Wing
The Rucksack Caratel Hotel
The Rucksack Caratel Garden Wing
The Rucksack Caratel Malacca City
The Rucksack Caratel Hotel Malacca City
The Rucksack Caratel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 63 out of 165 reviews" "
10 - Excellent
63
Rating 8 - Good. 80 out of 165 reviews" "
8 - Good
80
Rating 6 - Okay. 16 out of 165 reviews" "
6 - Okay
16
Rating 4 - Poor. 4 out of 165 reviews" "
4 - Poor
4
Rating 2 - Terrible. 2 out of 165 reviews" "
2 - Terrible
2
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Okay
stephen
Travelled with partner
11 Feb 2024
Not the warmest of welcomes. Lots of rules greeted us. Walking distance to Jonker street
It’s a great place to relax. It’s near the historical area and within walking distance to malls. There few guests and makes this place great to get away from the hustle and bustle.
Loved the cool and unusual style of this hotel, in a great spot, nice and quiet yet only a short stroll to the centre. Great rooms, good showers and comfy beds. Really liked that they had a water machine in reception. So handy for refilling bottles and kettles and saving single use plastic, excellent hotel and so much nicer than big impersonal hotels.
Stayed two nights. At 2:00 a.m. on the second night, some people came in who were talking loudly. As far as I know, the hotel employee did not do anything to quiet them down. He was talking loudly also. The front desk is near my room. After 15 minutes, someone from another room opened their door and told the people to be quiet.
Paul
Stayed 2 nights in Jan 2023
8/10 Good
Hongli
Travelled with family
24 Dec 2022
Liked: Cleanliness, staff & service, amenities
Like the uniqueness of design of hotel and rooms.
Needs more lightings in the room on the 1st floor. A little too dark for my liking.
Also, if possible, more parking for the guests. Otherwise, guests will be fighting for the parking lots outside of the hotel.