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"Room clean comfy staff welcoming all great thank you had a great stay"

"Third stay here. Can’t fault the place for the price. "

"Suite Royal rooms were excellent"

"Very well equipped apartment. Comfortable bed and sofa. Aircon very efficient. Ground floor apartment perfect for us and easy walking to the decent size pool. Great position within easy walking distance of restaurants and shops. "

"Great position, right on the beach "

"Great time had. Their greatest asset is their staff. All warm and welcoming. Couldn’t do enough for you. Remembered me and my drink preference from a year ago! Don’t know how to they do it. Food options were more limited this time. But more space for more guests. Still excellent food though. Room was lovely. Very comfortable beds and spacious. Grounds very clean. Very clean through out. Towels seemed to be changed every day. Chocolate on pillow at night was nice. Will be returning a few times...

"Nice clean apartment Staff was Lovley and went over and above to help me check in and check out defo recommend this apartment "

"I enjoyed my stay here very much, it was quite and walkable distance to old & new town. "

"Room spotless, staff friendly, laundry on site"

"Really nice place to stay,not too far away from the beach,bars,restaurants etc rooms are abit outdated but theres everything you need "

"Lovely hotel with great facilities and very relaxed atmosphere. Although I have given 5 stars for staff and service this is more a reflection upon the staff that are working very hard in what is clearly an understaffed hotel. This is not their fault and something that the management should be paying close attention to. All in all we had a really nice time and will be returning at some point"

"Amazing all round had great stay "

"Room was in very bad condition stains on the ceiling and walls, furniture and doors falling to pieces and unsafe also no sockets we had booked a superior room and it looked nothing like the pictures. The food however was great and the staff were very nice the outside pool area and animation team were also fantastic. The location was perfect right on the beach and next to the square with a beautiful walk into Puerto del Carmen over all an ok hotel if they had the rooms upgraded it would be fab."

"A lot of attention to detail, very clean and spacious "