Book a Mal Resort

"5 star 5 Diamond service. "

"Building is amazing perched on the hillside and the staff were lovely."

"Excellent hotel. Very clean, modern and great reception staff. We were very happy with the rooms. We stayed one night as were passing onto Darjeeling. The evening meal in the roof top restaurant was a great experience. Very good food. Wonderful resturant staff. I would recommend this hotel for their service, high standards and great staff"

"Yes"

"Clean and safe. Excellent staff and service"

"The room was quite clean. The staff was very attentive and courteous. The food was great. The location is perfect. The grounds are well maintained."

"Rooms are clean and friendly staff"

"The room was great, lots of space, it was clean and well equiped. The bathroom also had everything a traveller could.posisbly need. It was also very easy to find and the reception staff were always eager to help. The breakfast was also good, in taste and variety. The only downside was the staff in the restaurant. I waited long periods and noone wanted to approach me, however I watched them talking to and serving indian customers very quickly. It made me feel very uncomfortable, as it felt like they clearly had double standards for me as a foreigner."

"The rooms were clean and the staff were really helpful. They need to make the hotel more friendly for the people with disabilities. They need to put side rails up and make the hotel more wheel chair accessible. Furniture is old, basically to maintain the colonial heritage, but still the furniture could polished to look new. Otherwise no complaints. They just need to make it more friendly for the DISABLED since it’s on the top of a hill."