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Al Kiswah Tower 5 Hotel

3.0 star property
Hotel with a 24-hour front desk, near Great Mosque of Makkah

Choose dates to view prices

Close to Great Mosque of Makkah and Kaaba, Al Kiswah Tower 5 Hotel provides amenities such as a hair salon. Stay connected with free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Room options

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Smart TV
Private bathroom
Free bottled water
Satellite channels
Wardrobe
Daily housekeeping
  • 2 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Smart TV
Private bathroom
Free bottled water
Satellite channels
Wardrobe
Daily housekeeping
  • 2 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Room

Family Room

Family Room

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Smart TV
Private bathroom
Free bottled water
Satellite channels
Wardrobe
Daily housekeeping
  • 2 sq m
  • Sleeps 5
  • 5 Twin Beds

Family room Side Haram view

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Smart TV
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 5
  • 5 Twin Beds

Standard Quad side Haram view

Highlights

Air conditioning
Smart TV
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 4
  • 4 Twin Beds

Triple Room side Haram view

Highlights

Air conditioning
Smart TV
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 3
  • 3 Twin Beds

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Interior

Swissôtel Al Maqam Makkah

Makkah City Center
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 896 reviews
The price is NZ$500
includes taxes & fees
8 Nov - 9 Nov
Swissôtel Al Maqam Makkah
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About the area

Map
Al Tayseer District, Makkah, 21955, Makkah, Makkah Province, 21955

What's nearby

  • Great Mosque of Makkah - 16 min walk - 1.4 km
  • King Fahad Gate - 19 min walk - 1.7 km
  • The Clock Towers - 1 min drive - 1.8 km
  • Kaaba - 2 min drive - 2.2 km
  • Well of Zamzam - 2 min drive - 2.2 km

Getting around

  • Makkah Station - 11 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 68 min drive

Restaurants

  • ‪القرموشي - ‬12 min walk
  • ‪مطبق بن شرف - ‬15 min walk
  • ‪Executive Lounge - ‬19 min walk
  • ‪Joha Shawerma | شاورما جحا - ‬13 min walk
  • ‪طعمية زراع - ‬12 min walk

About this property

Al Kiswah Tower 5 Hotel

Hotel near Great Mosque of Makkah
Close to Kaaba and The Clock Towers, Al Kiswah Tower 5 Hotel provides amenities such as a hair salon. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Luggage storage, multilingual staff and a 24-hour front desk
  • A gift shop
Room features
All 1252 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and free bottled water.
Extra amenities include:
  • Bathrooms with showers and shampoo
  • 43-inch Smart TVs with satellite channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 26 February 2026 to 1 August 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Property Registration Number 10007548

We should mention

This property does not have any lifts
Couples wishing to share a room must provide proof of marriage

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Kiswah Tower 2 Hotel
Al Kiswah Tower 5 Hotel Hotel
Al Kiswah Tower 5 Hotel Makkah
Al Kiswah Tower 5 Hotel Hotel Makkah

Frequently asked questions

Is Al Kiswah Tower 5 Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Al Kiswah Tower 5 Hotel?

This hotel doesn't offer parking.

What time is check-in at Al Kiswah Tower 5 Hotel?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM.

What time is check-out at Al Kiswah Tower 5 Hotel?

Checkout is at 10:00 AM.

Where is Al Kiswah Tower 5 Hotel located?

Located in Makkah City Center, this hotel is within 1 mi (2 km) of 60th Street and Great Mosque of Makkah. Kaaba is 1.3 mi (2.1 km) away.

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Reviews

Al Kiswah Tower 5 Hotel Reviews

8.6

Excellent

8.6

Cleanliness

8.0

Amenities

8.4

Staff & service

8.2

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 51 out of 97 reviews
Rating 8 - Good. 31 out of 97 reviews
Rating 6 - Okay. 5 out of 97 reviews
Rating 4 - Poor. 5 out of 97 reviews
Rating 2 - Terrible. 5 out of 97 reviews

Reviews

8/10 Good

usamah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is value gor money offering all facilities and a variety of fining options are in walking distance.
Stayed 1 night in Aug 2025

10/10 Excellent

Md Fazly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel to stay
Stayed 8 nights in Feb 2025

8/10 Good

nurjahan

It was afordable, bus was free to kaaba
Stayed 4 nights in Jan 2025

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best value for the money in Makkah

An excellent value for the money. The sister at the reception was very accomadative. Rooms are also decent for the price.
Stayed 2 nights in Jan 2025

8/10 Good

Said

Liked: Property conditions & facilities
Clean and Reasonably price
Stayed 3 nights in Jan 2025

10/10 Excellent

salma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 8 days.. Stuff was very friendly and helpful. Location was also closed 15 minutes walking distance to haram. 10 star for the service ❤️❤️❤️❤️
Stayed 8 nights in Feb 2025

8/10 Good

Mohammed

Good, but not quite due to trafic in the area
Stayed 1 night in Jan 2025

8/10 Good

Sko

Liked: Cleanliness
Good stay a little bit far from haram no bus stop gym closed
Stayed 2 nights in Jan 2025

8/10 Good

Ashfaqur

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad
Stayed 9 nights in Feb 2025

10/10 Excellent

Javed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Very good
Stayed 3 nights in Jan 2025

8/10 Good

Abdul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 9 nights in Jan 2025

8/10 Good

Akram

Liked: Cleanliness
Service
Stayed 4 nights in Jan 2025

2/10 Terrible

Samir

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely rude and not helpful, was in reception area waiting 2 staff finishes their conversations and let me wait and ignored me that I exist. I was fuming, unbelievable, then later on i told him do u speak English, he replied yes after i finished my complaint about the water boiler is not working, he told me only arabic, i was waiting for new water boiler for 2 days, then i just took off left the hotel and went to Mecca tower hotel where i felt respected . Never going to recommend that hotel even for free.( I spoke about the water boiler to hotel receptionist, he replied, yes i will change it, later on I comback,but nothing was fixed, i called the receptionist , she said ABSHiR, it means don't worry, again nothing happened. Unbelievable)
Stayed 3 nights in Feb 2025

10/10 Excellent

Ishfaq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Aug 2025

10/10 Excellent

Nagi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Feb 2025

8/10 Good

YAKUB

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean space
Stayed 2 nights in Mar 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice pleasant stay.

The stay was brilliant. Seamless check in at 7am no issues and no extra charges. Check out too was good after 2pm. Location is good but due to the construction in Makkah it's difficult to walk to the Masjid. Even from the shuttle drop off it's a considerable walk so we ended up using taxis which there isn't a shortage of outside the hotel. Plenty of amenities in the hotel complex. Shops selling everything from essentials to gifts.
Stayed 3 nights in Feb 2025

10/10 Excellent

Qamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very reasonable and we had all what we needed. It was good experience overall
Stayed 3 nights in Feb 2025

8/10 Good

Siham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un excellent séjour ! L’hôtel est idéalement situé, proche de toutes les commodités : transports, restaurants, commerces… Ce qui le rend très pratique pour explorer la ville sans stress. La chambre était confortable et bien entretenue, et le personnel très accueillant. Un très bon rapport qualité-prix. Je recommande sans hésitation !”
Stayed 9 nights in Feb 2025

10/10 Excellent

SHAHBAZ AHMAD

Quality stay

It was amazing 4 star services in little price, A little bit far from Haram but there is always shuttle service 24/7.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nadia

Dem har en bra rum och en bra säng personalen Var bra och hjälpsam, Bra läge, busen funkar 24 timar i dag
Stayed 7 nights in Feb 2025

8/10 Good

Khurram

Liked: Staff & service
Yes
Stayed 3 nights in Feb 2025

2/10 Terrible

Madiha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel we had ever been to. Lowest quality cleanliness and room maintenance. The room we stayed in had not been updated past 20 years at least. Ripped out bed skirts, worn out bed sheets. You could feel the mattress springs on your body. Poor maintenance all around the room. Exhaust fan wasn’t working. Water from standing shower cage would come back to dry sink area instead of going into the drain. Over all it was nightmarish stay for 3 nights. I would never recommend this hotel to anyone
Stayed 3 nights in Feb 2025

10/10 Excellent

Afsar Hussin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and neat
Stayed 2 nights in Feb 2025

10/10 Excellent

said

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Niente da dire, tutto perfetto
Stayed 5 nights in Feb 2025