Maitencillo Holidays from NZ$738

Excellent stay in every way. Room was very nice and clean and the hotel has an elevator which was very important to us. Breakfast excellent and varied. Staff friendly and helpful. Location very central and just a short walk from the Moneda, the subway station and Plaza Armas. Close to many restaurants and pedestrian shopping street.

Room was excellent. Had a problem at checkout. Major language barrier

Our stay at Hotel Boutique Castillo Rojo was excellent from start to finish. The staff was wonderful — professional, welcoming, and always helpful throughout our stay. Parking was easy and convenient, which made traveling around the city much less stressful. The breakfast each morning was excellent, with a great variety and high-quality food. We also really enjoyed the wine bar inside the hotel, which added a relaxing and elegant atmosphere in the evenings. One of the best features of the hotel is its location. It is situated next to many restaurants, cafés, and local attractions, making it very easy to explore the area on foot. The neighborhood felt lively, safe, and extremely walkable. The hotel itself was very clean, comfortable, and full of character. Overall, we had a wonderful experience and would gladly stay here again when visiting Santiago.

The room was great and when there was an issue with the lights, they upgraded us to a better room. Eric and Laurice were very helpful and kind, and Flor was very accommodating and commutative.