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"Breakfast was excellent and the dinner buffet had a great variety. The staff were very friendly and attentive, especially Nervendra, who arranged our airport pickup and helped coordinate tours during our stay in Agra—he made everything very easy for us. The only downside was the Presidential Suite. Unfortunately, the bathroom was not properly cleaned. There were long black hairs in the tub and shower from previous guests, mold-like residue on the shower head and handles, and rust/dark mold around the tub edges. The TV also didn’t work, possibly due to dead batteries in the remote. For guests booking the Presidential Suite, these basic cleanliness and maintenance details should not be overlooked."

"Great hotel stay, good staff and fantastic choice of food "

"sweet staff"

"Wonderful welcome and kind service. The suite was so comfortable with separate lounge and dining area. The bed was comfortable and the bathroom was huge! Loved the location and exceptional service from the bell desk in assisting with luggage. "

"Unfortunately this was one of the worst hotel stays I’ve experienced, particularly when contrasted with the misleading positive reviews online. The hallways were very dim with odd blue lighting, the walls were stained, and the room had a strong musty smell. We even saw cockroaches during our short stay. The sheets appeared dirty, the shower barely worked with only lukewarm water, and not even the basic necessities of toilet paper and soap were provided. Thankfully we were only there for about 6 hours, but I would not recommend this place."

"Very helpful staff. Nice peek at Taj from rooftop restaurant "

"Excellent stay .room very neat and clean .very nice staff nice service.all staff very good . And gaming zone amazing , rooftop restaurant "

"This hotel is Outstanding, a perfect example of what a luxury classic 5 star hotel should be with a sensory experience and every detail to perfection. The grounds, lobby, surroundings, spa, restaurants and lastly the personal and refined service provided by all staff. Lastly, a special mention of the magnificent view of the Taj Mahal, that makes it dreamy! "

"Bathroom should have bathrobes and night suits for guests"