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"Staff"

"All good. Worth the price."

"Lovely large clean rooms, great hotel 100% recommend. The breakfast was amazing string hoppers and fruit bowl is our recommendation."

"Great hotel by a lake"

"The AC in our first room wasn't functioning properly. We were moved to another room and that was great. The staff were all fantastic, the pool was beautiful in a great location which felt like you were in the jungle. Breakfast was excellent. Other meals all very good and tasty. "

"Was initially upset they didn’t give the room booked on Expedia. They rectified it shortly thereafter and the stay was smooth with friendly staff "

"Very attentive hosts and staff. The property is maintained well and the pool is nice. Whilst certain facets seem slightly dated, overall it’s a lovely hotel to stay at. "

"The Heritage is set in a fabulous location, in magnificent grounds on the edge of a lake, peaceful and comfortable. Yet in easy reach of the Sacred City. The staff were helpful and breakfasts superb."

"Disappointing Stay – Not as Advertised This hotel looked great in the Expedia photos, but upon arrival, it was a completely different story—false advertising at its finest. The property looked nothing like the pictures, and mosquitoes were a major issue throughout our stay. Right away, we encountered problems with the hot water in our room. After multiple calls to the front desk and waiting for maintenance, it took hours to fix, and even then, we only had lukewarm water. The entrance was dirty, the towels were old, and there were no amenities provided. The bed was okay, but that’s about the only positive thing I can say. Definitely not worth the stay."