Madulla Holidays from NZ$4,278

Very basic, very few amenities Staff not very well trained - got my reservation wrong twice Not unfriendly but not customer-focused

From the entrance with the beloved, always smiling security uncle Sanath to Jawfer the ready to help out with anything and everything Concierge to Zeenath the best head of reservations we’ve ever met, coordinating with me from day one and throughout made our stay an extra special one. We chose VAUX as a newly married couple to give us the homely feeling and it sure did. The layout was really modern including all the basic essentials. The 2 bedroom apartment had a wonderful Terrace and ample space to accommodate many guests. The rooftop swimming pool was another added beauty at VAUX. Our guests loved the place and we in fact extended our stay as the price we paid was well worth the experience we had. We are looking forward for a next stay at VAUX and special thanks again to Zeenath for always keeping in touch making sure we had everything going well!!! Much Love

This place has a lot to improve on, although the staff is very friendly. The restaurant needs to have the items available on the menu. When a guest sits for dinner, he/she should not be told that some major items are not available! Whatever the food that was available was quite tasty and the cooks must be commended. They would not serve a pot of tea on room service! Early morning, there was no chance of having tea in the room. Rooms are very spacious but the bed is not good. A new plush mattress will be great to have. Bathrooms were in very poor condition with mould growing in multiple places. Bathtub was chipped and the metal underneath was showing! Very limited linen was provided- just 2 bath towels only. There was no hot water in the shower. The windows in the room could not be locked-lucky I was on the 2nd floor! The interior must be re-done with decent furniture as the cushions are flat! Public areas get dunked when it rains. Every morning the staff has to mop and get rid of a river of water in the center area. At the front, there is some cement barrier that needs to be removed. It is a major obstacle for cars entering the property. There is ample parking opposite the property.

The property was a gem, thoroughly enjoyed the stay.

The staff were all so friendly and accommodating. The room was so clean with a powerful shower and comfortable bed and perfect for our overnight stay. Spent the morning at the rooftop pool before midday checkout. Would recommend!