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Tótem Madrid Hotel
4.0 star property

Upscale hotel, walk to Calle de Alcalá
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Tótem Madrid Hotel

Photo gallery for Tótem Madrid Hotel

Lobby sitting area
Front of property
Premium bedding, down duvets, pillow-top beds, minibar
Restaurant
Lobby

Overview of Tótem Madrid Hotel

VIP Access
9.4

Exceptional

Highlight
  • Cleanliness is scored top 10% in Madrid by travellers.

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • GymGymGym

Check out the area

Hermosilla, 23, Madrid, Madrid, 28001
  • Popular LocationPaseo de la Castellana1 min walk
  • Popular LocationPlaza de Colon7 min walk
  • Popular LocationMadrid Atocha Station9 min drive
  • Popular LocationAtocha Renfe Station10 min drive
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Room options

Junior Studio Suite (single use)

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2016
Premium bedding
Down duvet
  • 35 sq m
  • Sleeps 1
  • 1 Double Bed

Junior Penthouse (single use)

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2016
Premium bedding
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 1
  • 1 Single Bed

Double Room

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2016
Premium bedding
Down duvet
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Junior Suite, Corner (Single Use)

cleanliness

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2016
Premium bedding
  • 32 sq m
  • Sleeps 1
  • 1 Single Bed

Junior Studio Suite

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2016
Premium bedding
Down duvet
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Double Room Single Use

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2016
Premium bedding
Down duvet
Blackout curtains
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

Deluxe Room

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2016
Premium bedding
Down duvet
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

Deluxe Double Room Single Use

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2016
Premium bedding
Down duvet
Blackout curtains
  • 22 sq m
  • Sleeps 1
  • 1 Double Bed

Junior Penthouse

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2016
Premium bedding
Down duvet
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Junior Suite, Corner

cleanliness

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2016
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

About the area

Madrid

Tótem Madrid Hotel is located in Salamanca, a neighbourhood in Madrid, and is in a shopping district and near a metro station. Prado Museum and Thyssen-Bornemisza National Museum are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Calle de Alcalá. Madrid Zoo Aquarium and Madrid Amusement Park are not to be missed. Spend some time exploring the area's activities, including segway rentals/tours.

What's nearby

  • Puerta de Alcalá - 11 min walk
  • Gran Via - 19 min walk
  • Prado Museum - 3 min drive
  • El Retiro Park - 4 min drive
  • Puerta del Sol - 6 min drive

Getting around

  • Serrano Station - 2 min walk
  • Madrid Recoletos Station - 9 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 18 min drive

Restaurants

  • Casa Dani - 1 min walk
  • La Maruca - 3 min walk
  • Bel Mondo - 2 min walk
  • Café & Té - 3 min walk
  • Carmen Bar - 3 min walk

About this property

Tótem Madrid Hotel

Luxury upscale hotel refurbished in 2016 and located near Gran Via
Close to El Retiro Park and Prado Museum, Tótem Madrid Hotel provides a coffee shop/cafe, dry cleaning/laundry services and car hire on-site. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Continental breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • An electric car charging station, babysitting (surcharge) and tour/ticket information
  • A front desk safe, free newspapers and multilingual staff
  • Guest reviews speak highly of the helpful staff and location
Room features
All 64 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and air conditioning.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 43-inch flat-screen TVs with digital channels
  • Daily housekeeping, desks and phones

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Parking on site (EUR 36 per night)

Food and drink

  • Daily continental breakfast available 7 AM–11 AM for a fee: EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 5 floors
  • Building
  • Comprehensive food waste policy
  • Double-glazed windows
  • Renovated entire property - June 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 28 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lb per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 77.0 per night.

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately EUR 26 per person
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: EUR 36 per night
  • Pet fee: EUR 28 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 77.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Totem Madrid
Hesperia Hermosilla Hotel
Hesperia Hermosilla Hotel Madrid
Hesperia Hermosilla Madrid
Totem Madrid
Tótem Madrid Hotel Hotel
Tótem Madrid Hotel Madrid
Tótem Madrid Hotel Hotel Madrid
TOTEM Madrid Small Luxury Hotels of the World

Frequently asked questions

Is Tótem Madrid Hotel pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lb per pet. There's a fee of EUR 28 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Tótem Madrid Hotel?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Tótem Madrid Hotel on 14 Apr 2024 start from NZ$534.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Tótem Madrid Hotel?

Self-parking is available for EUR 36 per night.

What time is check-in at Tótem Madrid Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Tótem Madrid Hotel?

Checkout is at noon.

Does Tótem Madrid Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 75 per vehicle applies.

Where is Tótem Madrid Hotel located?

Located in Salamanca, this luxury hotel is within a 10-minute walk of Paseo de la Castellana and Calle de Alcalá. Gran Via and Prado Museum are also within 1 mile (2 km). Serrano Station and Velazquez Station are within a 5-minute walk.

Tótem Madrid Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 384 out of 534 reviews" "
Rating 8 - Good. 119 out of 534 reviews" "
Rating 6 - Okay. 20 out of 534 reviews" "
Rating 4 - Poor. 7 out of 534 reviews" "
Rating 2 - Terrible. 4 out of 534 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Isabelita

Stayed 2 nights in Mar 2024

10/10 Excellent

PAUL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all excellent! Amazing location.
Stayed 4 nights in Feb 2024

10/10 Excellent

Juan, Pinecrest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a classic neighborhood Barrio Salamanca, the best for shopping and dining, extremely friendly staff, good choice. Don’t miss Pimiento Verde the restaurant right next to the hotel.
Stayed 3 nights in Feb 2024

10/10 Excellent

Gabriel, Puerto Vallarta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and excellent restaurant (pimiento verde)
Stayed 6 nights in Jan 2024

4/10 Poor

anibal

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Never again
Stayed 1 night in Jan 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Jan 2024

10/10 Excellent

Gabriel, Puerto Vallarta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

eduardo

Stayed 1 night in Jan 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jul 2023

8/10 Good

Monica

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms super small
Stayed 1 night in Oct 2023