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Get an overview of this hotelModern Madrid hotel close to Gran Via

Near Plaza Mayor

Modern Madrid hotel with stylish glass-domed reception, located just 500 metres from both Plaza Mayor and the Gran Via shopping district.

Business centre

Multilingual staff at the 24-hour front desk can advise on sightseeing; guests can also use the business centre and conference facilities. Free WiFi is also available.

Minibars in rooms

Hotel Maria Elena Palace's air-conditioned guestrooms have classic blue and white decor and include satellite television, free wifi, safes, and minibars.

Hotel Maria Elena Palace

Aduana 19 Madrid Madrid 28013

Hotel Amenities

Hotel Amenities

Hotel Maria Elena Palace offers a bar or lounge and a coffee shop or café. The property provides room service during limited hours. Meeting facilities include conference rooms, banquet facilities, and meeting rooms for small groups. This Madrid property provides an airport shuttle (surcharge). This Madrid property also offers a business center, free wireless Internet access, and a concierge desk. The property has a 24-hour front desk.

  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Bar/lounge 
  • Meeting rooms 
  • Business center 
  • Conference space 
  • Total number of rooms - 87 
  • 24-hour front desk 
  • Multilingual staff 
  • Number of floors - 5 
  • Laundry facilities 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Free newspapers in lobby 
  • Concierge services 
  • Express check-in 
  • Free WiFi 
  • Computer station 
  • Luggage storage 
  • Tours/ticket assistance 
  • One meeting room 
  • Porter/bellhop 
  • Offsite parking discounted rates available 
  • Smoke-free property 
  • Airport transportation (surcharge) 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Room Amenities

  • Pay movies 
  • Balcony 
  • Room service (limited hours) 
  • Air conditioning 
  • Free weekday newspaper 
  • Refrigerator 
  • Minibar 
  • Daily housekeeping 
  • Bathrobes 
  • Hair dryer 
  • Bidet 
  • In-room massage available 
  • Satellite TV service 
  • In-room safe 
  • Desk 
  • Iron/ironing board (on request) 
  • Flat-panel TV 
  • Free WiFi 
  • Soundproofed rooms 
  • In-room climate control (air conditioning) 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

The hotel does not have its own restaurant, but there are several dining options within the surrounding area.

Nearby restaurants:

La Terraza del Casino

Villa de la Reina

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at noon

Check-out

Check-out time is noon

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: EUR 15 per person (approximately)
  • Airport shuttle fee: EUR 27 per person (one way)
  • Self parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 25-35 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

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