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"The hotel room we were provided was in horrible condition and looked like it hadn’t been cleaned in months. When I went to request a credit the staff said only the manager can approve a credit and he was not available to discuss a refund during our entire stay"

"Nice, clean room. Amazing staff - pre check in, concierge luggage holding, and check in. Great breakfast included. Free parking on the weekend. "

"Everything was great!! Staff was wam and friendly! Room was clean and breakfast was also great! Would highly recommend!!"

"The hotel was good but I was very shocked at the price. They must’ve really raised the rate the weekend that I stayed because there was something going on at the university. I was kind of stuck. I had no really other options. The hotel elevator was broken and they said it was his Brown broken for about a month. So we ended up having to use the stairs a lot of the time. Parking was horrible even though they gave us a pass to get into a garage. Very hard to find parking in it that was very limited. We were at a wedding and came home late and had trouble finding a spot. But the staff there was very good. My daughter dropped a charm down the sink. It was very special to her as it contained her father‘s ashes and his thumbprint. And his coming up on the one in your anniversary since he was killed in the line of duty and she was having a complete meltdown and this happened in five minutes before we were supposed to leave for the wedding. The staff came up immediately and helped to take apart the sink and get the charm for her. To that I will forever be grateful the hotel itself was clean, but just average for what they charge me a night. The staff was excellent and couldn’t ask for nicer people. "

"Breakfast was minimal (coffee, juice, waffles, microwave sausage biscuits, yogurt, banana). Room was clean but needs to be updated, bed was comfortable. "

"Convenient"

"Not the most appealing back door and stairway. Breakfast was fine. Ice machine broke."

"Wonderful stay at the Madison Hotel. Great location. We will definitely go back. Recommend booking a room facing the parking lot front rooms were a bit noisy because of the traffic"

"Met all our needs for 3 adults. Comfortable, clean and excellent location. Free breakfast and parking really help. "