Room, 2 Double Beds, Non Smoking

Reviews of AmericInn by Wyndham Madison WI

2.5 out of 5
AmericInn by Wyndham Madison WI
1754 Thierer Rd, Madison, WI

Reviews

6.2
Rating 10 - Excellent. 11 out of 70 reviews" "
Rating 8 - Good. 19 out of 70 reviews" "
Rating 6 - Okay. 15 out of 70 reviews" "
Rating 4 - Poor. 12 out of 70 reviews" "
Rating 2 - Terrible. 13 out of 70 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couple of comments - first, the door seal in the pool area (that goes to a stairwell with access to the outside), leaked, making the pool area cold. Secondly, while breakfast was offered, they ran out of a lot of hot food items and the juice machine ran dry. The staff needed to be notified by customers when things ran out and they didn't know how to properly refill the juice machine. Other than those items, the hotel was clean, comfortable and reasonably priced.
Stayed 2 nights in Mar 2024
Response from JAY on 28 Mar 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel.

8/10 Good

Dominic

Liked: Cleanliness, property conditions & facilities
Ac wasn’t working
Stayed 2 nights in Mar 2024
Response from JAY on 28 Mar 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel.

8/10 Good

Ashley

Stayed 1 night in Feb 2024
Response from JAY on 28 Mar 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel.

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms. Nice staff.
Stayed 1 night in Jan 2024
Response from JAY on 14 Feb 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

10/10 Excellent

Epiphany

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I love staying here its always so welcoming and jiggy and jay is absolutely awesome!!!
Stayed 7 nights in Dec 2023
Response from JAY on 13 Jan 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

10/10 Excellent

Lillian

Stayed 3 nights in Dec 2023
Response from JAY on 13 Jan 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

6/10 Okay

Jerriesene

Stayed 1 night in Nov 2023
Response from JAY on 13 Jan 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

4/10 Poor

Teri

Liked: Staff & service
Disliked: Cleanliness, amenities
I had a couch in my room, but it was cloth and stained and I was afraid to sit on it. Most things I read said there was free breakfast. Not true, but they do have breakfast you can buy and Starbucks Coffee. Coffee in the room was horrible. Bed was hard and I had a lot of traffic noise. Oh and I think I had an extremely low toilet. Felt like I was sitting on the floor each time I used it. I will be moving on next time I go to Madison. I believe the property is a 2 star and that's what they are. Just moving on to 3 or 4 stars next time.
Stayed 1 night in Nov 2023
Response from JAY on 13 Jan 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel.

10/10 Excellent

Rein

Liked: Staff & service
Overall good .pool wasnt open though.
Stayed 2 nights in Nov 2023
Response from JAY on 13 Jan 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

8/10 Good

William, Kill Devil Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Nov 2023
Response from JAY on 13 Jan 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

8/10 Good

Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from JAY on 13 Jan 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

8/10 Good

Melvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from JAY on 13 Jan 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

4/10 Poor

Torrie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from JAY on 13 Jan 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

6/10 Okay

Matthew

Stayed 3 nights in Oct 2023
Response from JAY on 13 Jan 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

2/10 Terrible

JoAnn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel.
The floors in our room were sticky. The carpets in the hallways were dirty. The room was so small it felt cramped. I do not recommend anyone to stay at this Americinn.
Stayed 2 nights in Oct 2023
Response from JAY on 13 Jan 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel.

8/10 Good

PB

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from JAY on 13 Jan 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

8/10 Good

BEVERLEY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport, very convenient and accommodatting
Stayed 1 night in Oct 2023
Response from JAY on 13 Jan 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

4/10 Poor

Alyssa

Disliked: Cleanliness, property conditions & facilities, room comfort
Smelly
The hotel as a whole looked very run down. Our room had a strange smell to it, as did the AC/heating unit. The door entering the building (keycard use) was broken, the glass was shattered on the bottom half. Having stayed in other Americinns throughout Wisconsin, we were very disappointed. Saying the hotel was gross is putting it nicely.
Stayed 2 nights in Oct 2023
Response from JAY on 13 Jan 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel.

6/10 Okay

Anne

Business traveller
Disliked: Cleanliness
Stayed 5 nights in Oct 2023
Response from JAY on 13 Jan 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and polite. Easy check in and check out. Room was clean and well maintained. Very pet friendly. Since i had to bring our small dog since we were not able to find a doggie sitter.
Stayed 1 night in Oct 2023
Response from JAY on 13 Jan 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

2/10 Terrible

Clyde, Santa Monica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s a runner down motel. My sink was broken, the light in the bathroom was from a cheap horror film. The bed lumpy. Not worth the price. At least the staff was friendly and helpful.
Stayed 1 night in Oct 2023
Response from JAY on 13 Jan 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel.

6/10 Okay

Charles

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Front desk was unfriendly, room was a little dirty, and the immediate area is a little sketchy. But bed and room were pretty comfortable. Plenty of shopping and dining options in the area.
Stayed 1 night in Sep 2023
Response from JAY on 13 Jan 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Rather shabby. Chipping paint, the Room had a strange odor, layout of room put a desk lamp in front of the tv. No place to hang clothes. no guest chair. No place for soap in the shower.
Stayed 1 night in Sep 2023
Response from JAY on 13 Jan 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

6/10 Okay

Thomas, Chippewa Falls

Travelled with group
We had to call from the lobby to have someone come to the desk to check us in The desk clerk could not look up our Wyndham award account on her computer system. Did not seem to know the system very well. Some painting and improvements going on and I was a bit nervous about our room but fortunately the room was clean.
Stayed 1 night in Sep 2023
Response from JAY on 13 Jan 2024
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

4/10 Poor

John

Disliked: Staff & service
I was there 2 night and couldnt shower because they couldnt get power on in my room. Not very helpful so had to leave
Stayed 2 nights in Aug 2023
Response from JAY on 24 Aug 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind - not the most up to date rooms but everything at the hotel was clean and check in was smooth. I would book here again . Breakfast is very nice too . Quiet area and close to a lot of shopping.
Stayed 1 night in Aug 2023
Response from JAY on 24 Aug 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

4/10 Poor

Roy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023
Response from JAY on 24 Aug 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

6/10 Okay

Julie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from JAY on 24 Aug 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

8/10 Good

Crystal

Stayed 1 night in Aug 2023
Response from JAY on 15 Aug 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

2/10 Terrible

Sharon

Disliked: Cleanliness, property conditions & facilities
Room smells like smoke and front desk is refusing to provide another room. The manager is supposed to be coming in. Hopefully they will provide another room.
Stayed 1 night in Aug 2023
Response from JAY on 15 Aug 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

6/10 Okay

Octavia

Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pool was nice and clean as no one seems to use it! The rooms come with a fridge and microwave. There are lots of shopping and food options near. I was referred here by UW Vet Care as the property accepts pets ($25 fee/per pet). The hotel needs some work. -Bed is noisy, hard, and uncomfortable -Walls are thin, so you can hear EVERYTHING -Felt unsafe as doors were propped open and the front door did not lock until well after 9 -There were legit maybe 10 people staying there, yet the room was not ready until 2:30 ish -I stayed in room 112, the AC was partially off the wall, the bathroom vent was semi-dangling from the ceiling
Stayed 1 night in Jul 2023
Response from JAY on 15 Aug 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not what we expected -
Hotel didn’t smell right, was dated and not clean. Also checked in very late and paid $60 above the rate advertised in fees - not worth the money.
Stayed 1 night in Jul 2023
Response from JAY on 15 Aug 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

8/10 Good

Jennifer, Overland Park

Stayed 1 night in Jul 2023

8/10 Good

Nora

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2023
Response from JAY on 15 Aug 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

10/10 Excellent

Vontasia

Stayed 1 night in Jul 2023
Response from JAY on 15 Aug 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
It is really close to a bus stop that will take you directly to downtown
Stayed 3 nights in Jul 2023
Response from JAY on 23 Jul 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

6/10 Okay

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
The floor in the room needs a good scrubbing. Hallways are looking worn. Reception area makes you feel that it is a dangerous area.
Stayed 3 nights in Jun 2023
Response from JAY on 23 Jul 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

10/10 Excellent

Beckett

Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about it!
Stayed 1 night in Jun 2023
Response from JAY on 23 Jul 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

4/10 Poor

Althea

Stayed 1 night in Jun 2023
Response from JAY on 23 Jul 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

2/10 Terrible

Jeanine

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from JAY on 15 Aug 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

8/10 Good

Pam

Travelled with family
Liked: Cleanliness
Affordable and easy to get to
Stayed 1 night in May 2023
Response from JAY on 23 Jul 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

4/10 Poor

Donald

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The bath tube shower was raised 6 inches off the floor, It made it difficult to enter or get out of. No handles to help. Dangerous for seniors. The free breakfast was gone by 8:00 and wasn't refilled.
Stayed 2 nights in Apr 2023
Response from JAY on 15 Aug 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

4/10 Poor

Ron

Stayed 1 night in Apr 2023
Response from JAY on 23 Jul 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

6/10 Okay

Lynnette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from JAY on 23 Jul 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

10/10 Excellent

Rachel

Liked: Cleanliness
Stayed 1 night in Mar 2023
Response from JAY on 23 Jul 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

2/10 Terrible

Beth

EXPEDIA SCREWED UP AND BOOKED ME AT THIS HOTEL ALTHOUGH IT WAS TOTALLY CLOSED!!!
Stayed 1 night in Oct 2021
Response from JAY on 15 Aug 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

2/10 Terrible

Lynn

This hotel is closed for renovations! We prepaid and got there and it was closed
Stayed 1 night in Oct 2021
Response from JAY on 15 Aug 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

2/10 Terrible

Trevor

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My group went to check in at 12:30AM after our flights. We show up and are told we can’t come in because it is a COVID hotel and Expedia was suppose to contact us. They never did obviously. Send us to a one star roadway inn 2 miles in the wrong direction and zero amenities. Also it was basically a drug hotel. Nothing else available Then charge us 3 star rate not current one star hotel rate. Guess what Expedia and hotel keep pointing finger at each other. Not their fault. Extremely difficult to talk to a manager at Expedia. Never using Expedia again. Screwed up entire trip and only day sorry. Not our fault.
Stayed 3 nights in Sep 2021
Response from JAY on 15 Aug 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.

4/10 Poor

Verified traveller

We did not stay there. They were not open due to covid issues. we were never informed of this problem by Expedia and didn;t find out until we got there! WE WERE ALMOST WITHOUT A PLACE TO STAY!!!!!
Stayed 7 nights in Jul 2021
Response from MM on 8 Sept 2021
We are sorry for any inconvenience that you had while you were at our hotel.

2/10 Terrible

Michael, Twin cities

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
My room has a sewer smell also has blue painters tape on the floor as a threshold tile to carpet
Stayed 1 night in Mar 2020
Response from JAY on 15 Aug 2023
Thank you for taking the time to complete survey regarding your recent stay at our hotel. We hope to see you again.