Search Madill Caravan Parks & Campervans

"Staff was helpful on check in. Bed had a dent in the middle like it had no box spring or support underneath or the mattress was just heavily worn. Parking was easy. Coffee in the morning was bland and tastless. I stayed here one night just passing through and would do it again but not the best experience"

"Clean room and helpful staff."

"The room was quite dirty. Trash was still in the room, the sheets looked like they were just put back into place without washing. Hair on the bathroom countertop, junk in the shower. I don’t even know what sort of stuff was on the walls, it was quite gross. No one would come to the front desk for me to leave my key, I stayed next door at the Days Inn instead that night. It was cheaper and MUCH more clean!"

"The hotel smelled really good when we walked in the door as well intonour room. The staff was very nice. I do wish the curtains in the room were more room darkening. The lights outside are great, but cause a lot of light in the room. The bed was a little hard, but not as bad as others."

"Bathtub was very nasty, remote would not work."

"Friendly staff and helpful, good breakfast, loved the wood in the rooms"

"Staff was so nice and welcoming "

"The staff was super helpful. The property was clean"

"I am writing to formally demand a resolution regarding my recent stay, which was, without exaggeration, the worst hotel experience I have had in 55 years. The condition of the room upon arrival was unacceptable. It had not been properly cleaned, forcing me to request sheets and make the bed myself. Basic functionality and safety were also lacking: one television did not work, the smoke detector was not mounted on the wall, and the in-room phone was unusable due to a missing cord—requiring me to use my personal cell phone to contact the front desk. Equally concerning was the complete lack of professionalism from your staff. My concerns were not taken seriously, and I was treated with indifference. At one point, while I was actively being assisted, the front desk employee attempted to help another customer mid-conversation, effectively dismissing my issue. I had to firmly redirect her attention just to continue addressing the problem. This level of neglect—both in room standards and customer service—is unacceptable by any reasonable standard. Cleanliness, safety, and basic guest support are not optional amenities; they are fundamental expectations. Given the extent of these failures, I am requesting a full or significant refund for this stay. I expect a response outlining how you intend to resolve this matter. If this issue is not addressed appropriately, I will escalate my complaint through corporate channels and public platforms. I look to your immediate attention."