Pet Friendly Hotels & Resorts in Madera from NZ$155

"Clean room, yummy food, great customer service!"

"Shower hose was rusty the bathroom, dirty the chair it was all ripped off the refrigerator was dirty the small fridge they got in the room the lamb. The headlight lamp on the table was dirty."

"The hotel and staff are excellent. The weakness for us was the limited choice of restaurants within walking distance. "

"It sounds like you want to turn this experience into a clear, polished hotel review. Here’s a refined version that keeps your points but improves flow and tone: ⸻ We booked a studio at this hotel last minute during our spring trip because my daughter was having a severe allergic reaction. Unfortunately, we were assigned a first-floor room tucked into a corner of the building that felt like a cave—there was virtually no natural light, even with the curtains open, and the room had a damp smell. As a frequent traveler, I’m usually not too particular—I just need a clean, comfortable place to sleep. However, given my daughter’s asthma, the poor air quality and lack of sunlight made this room especially unsuitable. As soon as we walked in, I called the front desk, explained our situation, and asked if we could switch to a room with better natural light. The staff member paused briefly, and I initially thought they would accommodate us, but instead I was told no—this was the only studio available. This was frustrating, as their website and other booking platforms still showed studio rooms for sale at the time. To be fair, the room itself was clean, and the bedding and pillows were soft and comfortable. However, I wish the staff had been more understanding and better trained to handle situations like this with a bit more empathy, rather than coming across as cold and dismissive. And "

"3 rooms in less than 1 hr. Checked into first room bed looked like someone slept in it. 2nd room..bed made but hair and crumbs in bed once covers were pulled back. 3rd room broken AC, staff was able to resolve this one. The property only has 2 floors this is ridiculous to have this many cleaning issues. "