Book a Maceo Cottage

"First of all I booked this room for Valentine's day and the pics are definitely not what you get here when it comes to hot tub and pool We arrived and first off they hold a 50.00 incidentals charge which I understand but the front desk person had only been there 3 days and kept charging the 50.00 like 3 different times due to not enough training they just throw people out there and should train them better we felt bad for them! They reversed it after our stay but still that shouldnt have happened then we get checked in the bathroom door really wasnt one it was a sliding and wouldnt come out the shower had black mold growing in the hardware which is gross the sheets looked they were washed in gray dirty water the door had a gap down the side bottom half you could see out of to the room the walls were paper thin you can hear everything and then theres the hot tub situation we get down there and theres a mat like one we had in kindergarten to take a nap on covering it to warm it up the take it off and its like black nasty water they act like they dont want you to turn it on half the lights dont have light bulbs in the rooms or pool area the pool is ice cold and the pool area is not clean mold around the table rings floor nasty this was a terrible Valentine's day stay!! They should be ashamed of themselves for even taking peoples money!! We will never stay here again! We ended up doing a redo at amother hotel somewhere else the next weekend! Pathetic!! "

"Didn't use the pool. The breakfast was terrible and for a newer hotel, it needs maintenance. "

"Very clean and the staff was amazing "

"I had a double charge for my room as though I had two rooms. I’m unable to get in touch with anyone at Hotels.com and the hotel tells me they can’t do anything about it because it was booked through Hotels.com. My daughter actually made the reservations a while ago because she was having to go in for a C-section on that Friday and was unable to take her three daughters to a dance competition so I was taking them for her."

"Stay was great"

"The room was the cleanest I have seen at a hotel in a long time. Staff was very friendly and helpful! Will stay here anytime I am in owensboro. Very impressed!!"

"Check in staff was wonderful, room very clean. "

"......."

"The first room i was put in was dirty i mean nasty the bed had black stuff smeared all over the blankets n sheets and hair all over the them as well the room had smelled like something was dead in it the air conditioner had black mold all over the vents and bugs as well the mirrors was disgusting stuff all over them food stuck to the tables n hair all over them i called down and ask for someone to come up a young lady came up right away and instantly could smell the death smell in the room and senn how nasty it was she apologized and said that was unacceptable and put me in a another room she was very nice and sweet so when i got to the other room it wasnt clean either the bed looked fine and it didnt smell like something dead i will give it that but the tables where nasty stuck food and drink crumbs all over the counter top and the mirrors was nasty as well i also have pics of it as well i just clean the room myself becasue there wasnt any other rooms available like the one i paid alot of money for the staff was very nice n sweet but cleanliness is most definitely not there and its really upsetting that i paid alot of money to get put into 2 disgusting and filthy rooms and the sad part is it wasn't just one room. It was 2 So I paid a lot of money for dirty rooms.That, I ended up having to clean on my own. Not happy!!! Do better!!!"