Dear Guest,We would like to thank you for your positive review and are delighted to hear that you enjoyed your stay at the Sofitel Lyon Bellecour. Yours sincerelyClaireQuality Manager

Dear Denise,Thank you for taking the time to share your feedback regarding your stay at Sofitel Lyon Bellecour. We are pleased that you enjoyed our great location and we look forward to welcoming you back on a future visit. Sincerely, ClaireQuality Manager

Dear Wendy, Thank you for taking the time to tell us about your pleasant experience at the Sofitel Lyon Bellecour.We are pleased to hear that our concierge service particularly contributed to the success of your stay and we will be happy to pass on your compliments to this service. We look forward to welcoming you again during your next stay.Best regards,Claire

Dear Judy Loan, We are very sorry to hear that you had an unsatisfactory experience at the Sofitel Lyon Bellecour. We strive to provide the best possible experience for our guests and we are sorry that we did not meet your expectations. We sincerely hope that we will have the opportunity to regain your trust during a future stay. Sincerely,ClaireQuality Manager

Dear Ivan,Thank you for taking the time to write this review. We are delighted that you had an excellent stay at the Sofitel Lyon Bellecour. Our team strives to provide the highest quality service and we are very grateful for your compliment, which we are happy to share with our teams. We look forward to welcoming you back soon!Kind regards, Claire Quality Manager

Dear David, Thank you for your lovely review of your stay at the Sofitel Lyon Bellecour.We are delighted to read that you had an memorable time and that you particularly appreciated the service, the attractive location, the Melhor bar and our breakfast offer. Sincerely, ClaireQuality manager

Dear Luke, Thank you for your excellent review of your stay at the Sofitel Lyon Bellecour. We are delighted that you appreciated your stay in our hotel.Sincerely,ClaireQuality Manager

Dear Garry, Thank you for taking the time to share your very positive feedback about your stay at the Sofitel Lyon Bellecour. We look forward to welcoming you again! Sincerely,ClaireQuality Manager

Dear AlisonThank you for taking the time to review your stay at the Sofitel Lyon Bellecour, We look forward to welcoming you back and providing you with a most positive experience. Sincerely,ClaireQuality Manager

Dear Guest, Thank you for taking the time to share your experience with us. We are very sorry to hear that our facilities did not live up to your expectations.We are pleased that you nevertheless enjoyed the view from your room but regret that you do not retain an overall positive impression of your stay. We to hope to have an opportunity to regain your trust on another occasion,Best regards,ClaireQuality Manager

Dear Ciara Thank you for taking the time to review your stay at the Sofitel Lyon Bellecour.We are glad you enjoyed your stay in Lyon and we look forward to welcoming you back.Yours sincerelyClaireQuality Manager

Dear Juliana,Thank you for taking the time to share with us your positive impressions of your stay at the Sofitel Lyon Bellecour. It is a real pleasure to read that you had a pleasant stay with us and we are delighted that the ideal location of our hotel enabled you to discover the beautiful city of Lyon in the best possible conditions. Please be assured that we are taking your comments into account in our continuous quality improvement process and that we look forward to welcoming you back in the near future. Yours sincerely,ClaireQuality Manager

Dear Vanessa Thank you for taking the time to let us know about your experience.We are delighted to read that you enjoyed your stay at our hotel. Thank you for highlighting the excellent service provided by the reception, concierge and bar teams. We are also delighted that you took advantage of our ideal location to discover Lyon.We are very sorry to read about the incidents that occurred during your stay and which may have affected it, and we would like to offer you our most sincere apologies. Our teams are very conscientious in their service and in their interventions in the room and we will therefore look into this situation with our teams. We sincerely thank you for taking the time to provide us with your feedback and hope that you will give us another opportunity to provide you with the best possible service.Yours sincerelyClaireQuality Manager

Dear Graham,Thank you for taking the time to share your review following your stay at the Sofitel Lyon Bellecour. We are pleased to hear that you had a pleasant stay overall. We are sorry to hear that your room did not give you complete satisfaction and please be assured that we have taken good note of your comment. We hope to have the pleasure to welcoming you back on a next stay. We hope to have the pleasure of welcoming you again during your next stay in Lyon. Sincerely,ClaireQuality Manager

Cher Client, Nous vous remercions d'avoir partagé votre récente expérience au Sofitel Lyon Bellecour.Nous sommes très heureux d'apprendre que vous avez passé un excellent séjour parmi nous.Nous espérons vous accueillir de nouveau très prochainement dans notre maison lyonnaise.Cordialement,ClaireResponsable qualité

Dear Garry, Thank you for taking the time to review your stay at the Sofitel Lyon Bellecour on Expedia. We are very sorry to hear that your stay did not live up to your expectations. We hope you will give us a second chance to demonstrate our commitment to your complete satisfaction. Yours sincerely, ClaireQuality Manager

Dear Alan, Thank you very much for taking the time to share this positive review of your stay at the Sofitel Lyon Bellecour. We are delighted to hear that our hotel met your expectations and that you had a pleasant stay. We look forward to welcoming you back on your next visit to Lyon. Yours sincerely, ClaireQuality Manager

Dear Eleanor, Thank you for taking the time to share with us your wonderful experience at the Sofitel Lyon Bellecour. We are extremely pleased to read that you were delighted with your room and its comfort, as well as with the services provided within our hotel. Our teams are committed to offering you a high-quality stay and are delighted to read of your complete satisfaction. We look forward to welcoming you again on your next visit to our beautiful city of Lyon. Yours sincerelyClaire Quality Manager

Dear Dacio,Thank you for your comment following your stay at the Sofitel Lyon Bellecour. We are sorry to read that you were disappointed by your experience in our bar, the Melhor. Our bar is a victim of its own success and we are sorry that it was fully booked at the time of your visit. Our bar is open without reservation and please be assured that we give priority to hotel guests and our bartenders will do their utmost to satisfy you, offering to contact you as soon as a table becomes available. We hope to have the opportunity to welcome you again and make you live a pleasant experience in our bar. Yours sincerely,ClaireQuality Manager

Dear Ronald, Thank you for taking the time to share your impressions of your stay at the Sofitel Lyon Bellecour. We are delighted to hear that you enjoyed our ideal location, allowing you to easily discover the highlights of our beautiful city.We look forward to welcoming you again on your next visit to our city of lights. Sincerely,ClaireQuality Manager

Dear Pierre, We are very moved by your complimentary comment following your experience at the sofitel lyon bellecour. We are pleased that you had a very pleasant stay among us and we hope to have the pleasure of welcoming you again soon.Sincerely, ClaireQuality Manager

Dear Gwendolyn, Thank you for taking the time to share with us the positive experience you had during your stay at the Sofitel Lyon Bellecour !We look forward to welcoming you back on your next visit to Lyon. Sincerely,ClaireQuality Manager

Dear Michael, Thank you for taking the time to share your experience at the Sofitel Lyon Bellecour. We are very happy to read that you enjoyed our hotel during your stay in Lyon. Your compliment on the hotel and the quality of the service is a great reward for our teams and we are very grateful. We look forward to welcoming you back on a future visit to Lyon. Sincerely,ClaireQuality Manager

Dear Perry, We are very happy to read that your stay was very successful and that you particularly appreciated the ideal location of our hotel and the excellent service provided by our teams. We thank you for sharing your experience and we look forward to welcoming you back soon. Sincerely, ClaireQuality Manager

Dear JocelynThank you for taking the time to share your comments following your stay. We are sincerely sorry to learn that your stay did not live up to your expectations and we regret reading your dissatisfaction. Our teams remain at your entire disposal throughout your stay and we would sincerely have liked to be informed of your needs or concerns in order to intervene immediately and improve your comfort. The well-being and satisfaction of our valued guests is our primary concern. We hope you will give us a second chance to provide you with a fully satisfactory stay. Sincerely,ClaireQuality Manager

Dear Karim,Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not live up to your expectations. Our teams have done their utmost to address your dissatisfaction and we regret to read that we were unable to provide you with a pleasant experience. We hope to have the opportunity to regain your trust. Sincerely, ClaireQuality Manager

Dear Steve, We would like to thank you for your recent stay at the Sofitel Lyon Bellecour and for taking the time to share your feedback. We are delighted to hear that you enjoyed our hotel's ideal location for discovering our city of lights and Lyon's gastronomy.We hope to have the pleasure to welcome you back at the Sofitel Bellecour very soon.Sincerely,ClaireQuality Manager

Dear Lei, Thank you for your comment following your stay at the Sofitel Lyon Bellecour. We are happy to read that you enjoyed your stay and the service provided by our wonderful team! We look forward to welcoming you again,Best regards, ClaireQuality Manager

Dear Sandra, Thank you for choosing the Sofitel Lyon Bellecour for your stay in Lyon. We are thrilled to read that you were seduced by your experience in our hotel and we thank you for the wonderful comments you shared with us. We would like to thank you once again for your trust and hope to have the opportunity to welcome you again during your next stay in Lyon. Sincerely,Claire,Quality Manager

Dear Mary, Thank you for your excellent feedback, which means a lot to us. We are extremely pleased to learn that your stay was a great success, thanks in particular to our ideal location in the heart of Lyon, the comfort of your room, the attention you received and above all the friendliness of our staff. We look forward to welcoming you back for another memorable experience.Sincerely,ClaireQuality Manager

Dear Mark, We are delighted to read that you enjoyed your stay at the Sofitel Lyon Bellecour and we would like to thank you for your positive feedback.We look forward to welcoming you back for another city break in Lyon. Sincerely,ClaireQuality Manager

Chère Roberta, Nous sommes très heureux de recevoir votre belle appréciation à la suite de votre séjour au Sofitel Lyon Bellecour et vous remercions d'avoir pris le temps de la partager avec nous. Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement.Sincèrement, ClaireResponsable qualité

Dear Dean, Thank you for taking the time to share your experience with us. We regret to read that your stay did not fully live up to your expectations. We hope to have the opportunity to welcome you back for a better experience. Sincerely,ClaireQuality Manager

Dear Thomas, Thank you for your excellent review of your stay at the Sofitel Lyon Bellecour. We are very pleased to read that you particularly appreciated the service provided and the attention paid by our teams to your forgotten belongings. We look forward to welcoming you back on your next visit to Lyon. Yours sincerely ClaireQuality Manager

Dear Bruce, Thank you for your kind comments about your experience in our hotel. We are delighted that you particularly appreciated our location in the heart of Lyon, as well as the friendliness of our teams and your room. We look forward to welcoming you back on your next visit to Lyon. Sincerely, ClaireQuality Manager

Dear Guest, Thank you for taking the time to evaluate us following your stay with us. We are absolutely sorry to hear that your stay did not live up to your expectations. The satisfaction of our guests is our priority and I remain at your entire disposal to discuss the reasons for your disappointment in order to implement the necessary corrective measures.Sincerely, Claire Quality Manager

Dear Timothy, Thank you for taking the time to share your experience at the Sofitel Lyon Bellecour.We are very happy to read that you particularly appreciated the ideal location of our hotel which allowed you to discover our beautiful city more easily. We hope to have the pleasure of welcoming you again in the near future.Yours sincerely, ClaireQuality Manager

Dear Guest,Thank you for sharing this comment following your stay at the Sofitel Lyon Bellecour. We are very pleased that you enjoyed your experience at our hotel.A pre-authorization is established upon arrival on the credit card as a guarantee and it is released or used upon departure according to the wishes and consumption of the guest. The time frame for releasing this amount on the account may vary depending on the bank. We hope to welcome you back in the near future for a fully satisfactory stay.Sincerely,ClaireQuality Manager