Lutheranville State Forest Tours and Activities

Great View, But Comfort and Convenience Fell Short Our stay had some positives, but several issues made it less enjoyable than expected. The highlight was definitely the incredible view of Central Park from our room — truly stunning and a memorable part of our trip. Unfortunately, the air conditioning in our room wasn’t working properly, and we ran into other guests experiencing the same problem. We had to ask for a fan, but even then, sleeping was uncomfortable due to the heat. While all six elevators were working, wait times were still surprisingly long. In the evenings, the lobby would get quite crowded with people heading to the rooftop, which made coming and going a bit chaotic for hotel guests. Overall, a decent stay in a great location, but some important comfort and service aspects really need improvement.

This was not a good Hilton property. The lobby looks dirty, and the elevator situation was terrible. They only have two elevators, and the housekeeping staff and guests must use them. They were constantly slow and crowded. They should have a separate elevator for the staff only. Because the rooms are so small, the wooden bed frame protrudes, and I was constantly bumping my legs against it. I suggest that Hilton sell this property to another lesser hotel chain. The staff was not friendly or accommodating. This is not a Hilton standard hotel. I will not stay at this location ever again. The outside area always smelled like pot!!!

Lovely place! Highlight of my way stay while here on business! The staff really understand good service and all lovely people! Will be coming back for sure!