Apartments in Lurago d'Erba

"Excellent hotel rooms bright and clean serviced daily the staff very attentive. "

"Room was ok, it’s office like. Staff not that helpful. Left AirPods in room on checkout not interested despite showing as still in room. Know my fault for leaving them. Now showing at a residential address outside the centre. "

"Room was comfortable for 2 adults + 1 teenager. Shower was very clean (slippery floor though!). Very conveniently located to Centrale FS. Front desk was very helpful. Highly recommend if you don't want to be in central touristy area. There were several good restaurants within a 2 block radius."

"Ok place"

"One of the best showers I’ve had in all of Italy. The staff was friendly and accommodating."

"The staff was phenomenal. The location was a 10 out of 10. What a great boutique hotel."

"Just excellent."

"First of all the location of the hotel given its proximity to Milano Centrale is excellent. After a 30 hour journey I arrived at the hotel at approx 9am. I was offered an early check in at no cost if I joined the “Leonardo Hotels Guest program”. I was delighted to be given access to my room early. Unfortunately I was allocated a room on Level 1 (of 11 floors). This room was so low to the street level I could constantly hear the noise from the subway system during operating hours. The first night on three occasions people were talking loudly as they passed my room (the closest one to the elevators) so after long flights I had a poor nights sleep. I cannot understand why staying for five nights in shoulder season that I would be given a level one room! The room was clean and pretty well appointed and as I said location is great. At checkout no-one asked how I enjoyed my stay or similar. Special mention of the guys on the front door that were so polite and helpful. Overall a bit disappointing. "

"First I will say the staff we met were lovely. However very disappointed with our stay, we don’t usually pay extra for a more luxury style hotel with the amenities and standard offered but won’t be staying again. Rooms advertised as sound proof which they are not, we heard everything upstairs, in the hall and even people’s morning alarms which even in a basic hotel room you shouldn’t hear. A private tub was promised which was no where to be seen. We got a room with a ‘private balcony’ the grates between balconies were see through so not private didn’t feel comfortable to open the blinds as would have been seen by others. The room was dirty the sheets had marks on and there was quite a bit of mould in the shower. The a/c unit didn’t work either. Finally as a comment to improve would have liked an extra lock on the door rather than just the key card one as any employee could walk in with swipe access, most hotels have a second lock we can put on for safety. Really disappointed as was looking forward to lots promised, we feel a partial refund or compensation would be fair as this is not up to the standard advertised at all. "