Breakfast, lunch, dinner served; American cuisine

Reviews of Hotel Van Zandt

4 out of 5
Hotel Van Zandt
605 Davis Street, Austin, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 227 out of 328 reviews" "
Rating 8 - Good. 44 out of 328 reviews" "
Rating 6 - Okay. 31 out of 328 reviews" "
Rating 4 - Poor. 12 out of 328 reviews" "
Rating 2 - Terrible. 14 out of 328 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right at Rainey street. Music, and food.
Stayed 3 nights in Apr 2024
Response from Crystal on 23 Apr 2024
Dear Christian,Thank you for choosing the Hotel Van Zandt and responding to our guest survey. On behalf of the team, we want to extend our gratitude for your feedback! We hope to welcome you again, should your travels return you to Austin. Please let us know if we may be of assistance in the future! Thank you for your time,

10/10 Excellent

Jon, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel needs some renovation in the rooms. Better lighter and cleaner bathrooms!
Stayed 3 nights in Apr 2024
Response from Sarah on 24 Apr 2024
Thank you for your review, Jon! Stay tuned as the property will be going through a rebranding this year, including renovations for the rooms and bathrooms. We hope to welcome you again to see our new look!

6/10 Okay

Omar

Travelled with pets, Travelled with partner
Disliked: Property conditions & facilities
Not staying here
Stayed 4 nights in Apr 2024
Response from Sarah on 22 Apr 2024
Thank you for choosing to stay with us at Hotel Van Zandt, Omar. We'd love the opportunity to speak with you further regarding any concerns from your stay. Kindly give us a call directly at the Hotel and ask to speak to a MOD. We hope to welcome you again, for a second chance!

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Crystal on 17 Apr 2024
Dear Joe,Thank you for choosing the Hotel Van Zandt and responding to our guest survey. On behalf of the team, we want to extend our gratitude for your feedback! We hope to welcome you again, should your travels return you to Austin. Please let us know if we may be of assistance in the future! Thank you for your time,

10/10 Excellent

Canan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel. great service highly recommend. very stylish
Stayed 2 nights in Apr 2024
Response from Crystal on 15 Apr 2024
Dear Canan,Thank you for choosing the Hotel Van Zandt and responding to our guest survey. On behalf of the team, we want to extend our gratitude for your feedback! We hope to welcome you again, should your travels return you to Austin. Please let us know if we may be of assistance in the future! Thank you for your time,

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 3 nights in Apr 2024
Response from Sarah on 11 Apr 2024
Thank you for your review, Laurence! We hope to welcome you again!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant staff, lovely and comfortable property. Perfect location to explore Austin
Stayed 1 night in Apr 2024
Response from Crystal on 8 Apr 2024
Thank you for your review, Susan! It is music to our ears! We look forward to welcoming you again, should your travels return you to Austin.

8/10 Good

kamira dalaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It used to be one of my favorite places when I could view the lake from my room. Unfortunately due to all of the construction and new buildings, you can no longer do that.
Stayed 1 night in Mar 2024
Response from Sarah on 6 Apr 2024
Kamira, we hear you loud and clear! The new construction surrounding our building is a new challenge for us, and we share your frustration. Despite this, we remain dedicated to providing a comfortable of a stay as possible for our guest. We appreciate your forthrightness and your continued loyalty to Hotel Van Zandt. We look forward to the opportunity to welcome you back, should your travels return you to Austin!

10/10 Excellent

Dominique

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms. Great food.
Stayed 3 nights in Jan 2024
Response from Sarah on 4 Apr 2024
Thank you for your review, Dominique. It is music to our ears! We look forward to welcoming you again, should your travels return you to Austin.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Sarah on 3 Apr 2024
Thank you for your review, Melissa. We look forward to welcoming you again, should your travels return you to Austin.

10/10 Excellent

Me'Shala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice!
Stayed 2 nights in Mar 2024
Response from Sarah on 3 Apr 2024
Thank you for your review, Me'Shala. It is music to our ears! We look forward to welcoming you again, should your travels return you to Austin.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property! Everything exceeded my expectations.
Stayed 1 night in Mar 2024
Response from Sarah on 3 Apr 2024
Thank you for your review, Brandon. It is music to our ears! We look forward to welcoming you again, should your travels return you to Austin.

10/10 Excellent

James

Stayed 1 night in Mar 2024
Response from Crystal on 15 Apr 2024
Dear James,Thank you for choosing the Hotel Van Zandt and responding to our guest survey. On behalf of the team, we want to extend our gratitude for your feedback! We hope to welcome you again, should your travels return you to Austin. Please let us know if we may be of assistance in the future! Thank you for your time,

10/10 Excellent

Kimberly

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Connor on 27 Mar 2024
Thank you for the perfect score!

10/10 Excellent

Lorionne

Stayed 3 nights in Mar 2024
Response from Sarah on 22 Mar 2024
Thank you for the 5 star rating, Lorionne. It is music to our ears! We look forward to welcoming you again, should your travels return you to Austin.

10/10 Excellent

elizabette

Liked: Cleanliness, staff & service, property conditions & facilities
The aesthetics of this property is absolutely gorgeous. Rooms were absolutely fabulous and service was impeccable.
Stayed 1 night in Mar 2024
Response from Sarah on 22 Mar 2024
Thank you for your lovely review, Elizabette. It is music to our ears to hear how much you loved the property and our service! We look forward to welcoming you again, should your travels return you to Austin.

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is by far my favorite hotel to visit in Austin. The staff is always friendly and accomodating. The rooms are beautiful and the beds are so comfortable. I always find myself wishing that I had booked just one more night when checking out. The only downside that I can think of is all of the construction in the area. It can sometimes be a pain getting to the property, especially when there is an event in town.
Stayed 2 nights in Mar 2024
Response from Sarah on 22 Mar 2024
Thank you for your sweet review, Joyce. It truly is music to our ears to hear much you enjoy the property and our team members. Your feedback will be shared with our staff for encouragement! We hope to welcome you even more when construction is complete.

10/10 Excellent

gerald

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sarah on 22 Mar 2024
Thank you for the 5 star rating, Gerald. It is music to our ears! We look forward to welcoming you again, should your travels return you to Austin.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
During SXSW it’s definitely not quiet. But they provide a white noise machine and ear plugs.
Stayed 3 nights in Mar 2024
Response from Sarah on 22 Mar 2024
Thank you for your honest feedback, Timothy. We appreciate your patience considering our surrounding areas, and are happy to know you were able to enjoy your stay! We look forward to welcoming you again, should your travels return you to Austin.

8/10 Good

John, Gilbert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire area is under construction so I would wait for a year before staying there…
Stayed 2 nights in Mar 2024
Response from Crystal on 10 Mar 2024
John, we hear you loud and clear! The new construction surrounding our building is a new challenge for us, and we share your frustration. Despite this, we remain dedicated to providing as comfortable of a stay as a possible for our guest. I appreciate your forthrightness. I also appreciate your continued loyalty to Hotel Van Zandt. We look forward to the opportunity to welcome you back soon should your travels return you to Austin.

10/10 Excellent

Elvin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with friendly staff!
Stayed 2 nights in Mar 2024
Response from Crystal on 9 Mar 2024
Dear Elvin, Your review was sweet, sweet music to our ears! We truly value this feedback and appreciate you taking the time. We love hearing about our guests’ positive experiences! We look forward to welcoming you again in the future!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great time
Stayed 2 nights in Mar 2024
Response from Shelby on 6 Mar 2024
Thank you for the 5 star rating, Andrew! We truly value your feedback, and are so happy to hear you enjoyed your stay. We look forward to welcoming you back in the near future!

10/10 Excellent

Cassaundra, Van Alstyne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the perfect location for music, dining or having drinks. It’s has a unique feel to it. Very eclectic!!! We’ll definitely return!!
Stayed 1 night in Mar 2024
Response from Shelby on 6 Mar 2024
Thank you so much, Cassaundra for this review! We are beyond happy to hear of your experience at Hotel Van Zandt, and we look forward to welcoming you back in the future!

8/10 Good

Kim, Miami

Stayed 1 night in Mar 2024
Response from HVZ Front Desk on 27 Mar 2024
Thank you for your review!

10/10 Excellent

David

Stayed 1 night in Mar 2024
Response from Sarah on 25 Mar 2024
Thank you for the 5 out of 5 rating, David. It is music to our ears! We look forward to welcoming you again, should your travels return you to Austin.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Feb 2024
Response from Crystal on 28 Feb 2024
Dear John,Thank you for your kind review. It is sweet, sweet music to our ears! We look forward to welcoming you again!Kindest regards

10/10 Excellent

heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, lovely staff, comfy beds and pillows and stylish surroundings. Loved our stay. Thoughtful touches in the room including white noise machine which helped with live music from Rainey Street establishments. We slept great! Enjoyed great breakfast at Geraldine’s and another one at the cafe in the lobby. Loved walking down to the river path in the mornings too. We will be back!
Stayed 2 nights in Feb 2024
Response from Crystal on 28 Feb 2024
Dear Heather,Your review was sweet, sweet music to our ears! We truly value this feedback and appreciate you taking the time. We love hearing about our guests’ positive experiences! Your experience has been shared with the management team and will pass on your positive notes. We look forward to welcoming you again in the future!Kindest regards,

8/10 Good

kaylin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I just wish I new about the valet price
Stayed 1 night in Feb 2024
Response from Crystal on 21 Feb 2024
Kaylin, Thank you for taking the time to provide us with specific details. While we understand you your expectations were not met, we truly appreciated your business and your honest review. We do our best to be fully transparent about our fees by having them notated on our website, under the FAQs. It is our sincerest apologies that we did not meet up to the highest standards we normally strive for. We take your concerns seriously and will forward your feedback of concerns to the appropriate management teams. We will look to take the information to hopefully enhance the experience in the future. Should your travels return you to Austin, please give us a call directly to relieve any concerns for a second chance. Have a wonderful day!

10/10 Excellent

Alecia

Fabulous
Stayed 1 night in Jan 2024
Response from Alexandra on 18 Feb 2024
Alecia, we hear you loud and clear! Thank you for adding us to your playlist. Until next time, we will keep the music on for you!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the Hotel, Unfortunately it is surrounded by 5 big construction projects with all the noise and dust. Not the Hotels fault!
Stayed 1 night in Feb 2024
Response from Alexandra on 17 Feb 2024
David, we are happy to hear you loved the hotel! The new construction surrounding our building is a new challenge for us, and we share your frustration. Despite this, we remain dedicated to providing as comfortable of a stay as a possible for our guest. I appreciate your forthrightness. I also appreciate your continued loyalty to Hotel Van Zandt. We look forward to the opportunity to welcome you back soon should your travels return you to Austin.

2/10 Terrible

Jaime, Issaquah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Being charged double my going rate without explanation.
Stayed 2 nights in Feb 2024
Response from Connor on 5 Feb 2024
Hi Jaime,Thank you first and foremost for choosing to stay with us at Hotel Van Zandt. We'd love the opportunity to speak with you further regarding your concerns. Kindly call us directly at the Hotel and ask to speak to a MOD and we'll be happy to assist you.

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jan 2024
Response from Brian West on 4 Feb 2024
Thank you for your nice words Kara! We hope that you choose us again in the near future.

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms!
Stayed 2 nights in Jan 2024
Response from Connor on 1 Feb 2024
Thank you for the perfect score!

10/10 Excellent

Jill

Stayed 3 nights in Jan 2024
Response from Sarah on 22 Mar 2024
Thank you for the 5 star rating, Jill. It is music to our ears! We look forward to welcoming you again, should your travels return you to Austin.

6/10 Okay

James

Stayed 1 night in Jan 2024
Response from Sarah on 22 Mar 2024
Thank you for your honest feedback, James. We would love to hear your thoughts on your stay. Should you have time, please feel free to call the property directly and ask to speak with the Front Office Management team. We hope to welcome you again for a 5 out of 5 stay!

10/10 Excellent

Richard

Stayed 1 night in Jan 2024
Response from Sarah on 31 Jan 2024
Thank you for your sweet review! Until next time, we'll keep the music on for you!

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sarah on 31 Jan 2024
Thank you, Richard! Should you have time to share with us on how we may be able to turn the 4 to a 5 rating, please give us a call. We still thank you for adding us to your playlist, and hope to see you soon!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities
Clean. Modern. Comfortable
Stayed 1 night in Jan 2024
Response from Crystal on 28 Jan 2024
Michael, we hear you loud and clear! Your review was sweet, sweet music to our ears. We truly value this feedback and appreciate you taking the time. Thank you for adding us to your playlist, we'll see you soon!

8/10 Good

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There appears to be considerable construction all around and was active on the weekends. Hotel is great otherwise but you can hear the noise from your room.
Stayed 2 nights in Jan 2024
Response from Sarah on 22 Jan 2024
Thank you for your honest review, Dana! We appreciate you taking the time, and the specific details. It is sweet, sweet music to our ears that you were still able to enjoy the property considering our surrounding areas! We hope to welcome you again!

10/10 Excellent

Gerry-Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and interesting
Stayed 3 nights in Jan 2024
Response from Crystal on 20 Jan 2024
Gerry, we hear you loud and clear! Your review was sweet, sweet music to our ears. We truly value this feedback and appreciate you taking the time. Thank you for adding us to your playlist, we'll see you soon!

8/10 Good

Toni

Stayed 1 night in Jan 2024
Response from Connor on 4 Feb 2024
Toni, Thank you for your review. We look forward to seeing you again in the future.

10/10 Excellent

Shontay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful facility! We loved the happy hour with great tasting margaritas!
Stayed 1 night in Jan 2024
Response from Sarah on 17 Jan 2024
Shontay, we hear you loud and clear and are so glad you enjoyed our Social Hour! We truly value your words of kindness and appreciate you taking the time. Thank you for adding us to your playlist, we'll see you soon!

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
This hotel is our home away from home. We love hotel Van Zandt so very much. From the moment you pull into the valet, you are greeted with a warm welcome, and they are so fast at retrieving your car. They are absolutely amazing…ALL of them. Then the front desk is so kind and helpful and I just love the welcome sparkling water or beer. We always get a corner room and it’s just the best. We love all the amenities. Thank you for another wonderful stay. We’ll see you soon.
Stayed 1 night in Jan 2024
Response from Sarah on 17 Jan 2024
Mike, your review was sweet music to our ears. We are happy to hear you've enjoyed your stay once again! We truly value your words of kindness and appreciate you taking the time. We will make sure to share your praise with our valet team. Happy New Year and we look forward to welcoming you again!

2/10 Terrible

Kenneth

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Wouldn’t stay here again.
Absolute and complete rip-off. I checked in quite late on a night; firstly i have to say the gent that checked me in was very polite and the check in process was fine - i've seen a few other reviews from guests on here that say they were ignored, however this was not the case for myself. It is in the morning that everything went downhill.. Firstly, I was charged $9 for a bottle of water that was sat on the desk (not in the minibar, just on the desk). I've stayed in hundreds of hotels and i have never even once been charged for water in the room, ESPECIALLY not from a hotel that considers itself to be 4 star. I then went downstairs to check out and have breakfast, and the experience got worse - i was charged a $32 "amenity fee". I asked what this covered and was given a business card that explained it was for: - Use of the gym - Access to live music - Margaritas during happy hour When i explained i did not use any of these things i was just told it was a mandatory fee. Again, hundreds of hotels and not a single one has charged for use of the gym facilities or for sitting in their bar where you would be spending money anyway! If these service offerings are standard then they should be priced into the room fee, which i suspect they are already. I then went to their cafe, Cafe 605, for breakfast and placed my order at the till before sitting down - despite there being no other customers in the cafe they shouted me from across the room to go and grab my breakfas
Stayed 1 night in Jan 2024
Response from Brian W on 10 Jan 2024
Kenneth, we appreciate your feedback. Thank you for taking the time to provide us with specific details. While we understand your expectations were not met, we truly appreciated your business and your honest review. We appreciate you taking the time to provide us with some pros to continue and some cons that we need work on. We take it constructively to improve. Your survey is shared directly with the leadership team on property. We'd like to truly apologize that your expectations were not met. Thank you very much for the detailed review.

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They went above and beyond to make my bestie’s wedding night special! This hotel is such a gem in Austin and honestly the best!
Stayed 1 night in Jan 2024
Response from Brian West on 10 Jan 2024
Phoebe, we hear you loud and clear! Your review was sweet, sweet music to our ears. We truly value your words of kindness and appreciate you taking the time. Thank you for adding us to your playlist, we'll see you soon!

6/10 Okay

Gladstone

Travelled with partner
Liked: Cleanliness, property conditions & facilities
1. We were unaware that there was construction on either side of the hotel with crews working early every week day morning. 2. King size room was nice, but the bathrobes are a rough material and not comfortable.No coffee or tea in rooms. 3. The staff was excellent, except for the front desk check out person on our last day, who was unwilling to waive the $30 late fee as we checked out at 12 noon and was not sympathetic to the fact that the music from the adjacent nightclubs was loud until after midnight. We were actually happy to pay the fee, but she was rather rude about it. We were there for our anniversary but I would go the the Fairmont or Hotel ZaZa or JW Marriott on our next visit.
Stayed 3 nights in Jan 2024
Response from Brian W on 10 Jan 2024
Gladstone, we appreciate your feedback. Thank you for taking the time to provide us with specific details. While we understand your expectations were not met, we truly appreciated your business and your honest review. We appreciate you taking the time to provide us with some pros to continue and some cons that we need work on. We take it constructively to improve. Your survey is shared directly with the leadership team on property. We'd like to truly apologize that your expectations were not met. Thank you very much for the detailed review.

10/10 Excellent

Karla J Sanchez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay
Stayed 1 night in Dec 2023
Response from Sarah on 1 Jan 2024
Karla, we hear you loud and clear! Your review was sweet, sweet music to our ears. Thank you for adding us to your playlist, we'll see you soon! Happy New Year!

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sarah on 28 Dec 2023
Ana, thank you for adding us to your playlist, until next time - we will keep the music on for you! Happy Holidays!

10/10 Excellent

Josette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My new fav hotel
The hotel is beautiful. Its location is great for those that like to bar hop and have a good time. The rooms are really nice and clean. The staff are amazing. I recommend staying here if you get the opportunity.
Stayed 1 night in Dec 2023
Response from Sarah on 28 Dec 2023
Josette, we hear you loud and clear! Your review was sweet, sweet music to our ears. We truly value your words of kindness and appreciate you taking the time. Thank you for adding us to your playlist, we'll see you soon! Happy Holidays!

10/10 Excellent

Patrick

Stayed 1 night in Dec 2023
Response from Sarah on 28 Dec 2023
Patrick, thank you for adding us to your playlist, until next time - we will keep the music on for you! Happy Holidays!