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Hotel Sercotel EsteOeste

4.0 star property
Hotel in Lugo with a 24-hour front desk

Photo gallery for Hotel Sercotel EsteOeste

Relax in our spacious lobby with a central seating area, communal table, and reception desk.
Welcome to our reception area, where a minimalist design and natural touches create a warm atmosphere.
Enjoy meals in a beautifully set dining area with long tables, wicker chairs, and potted plants.
Enjoy a city view from the large window, relax in the comfortable bed, and work at the desk with a chair.
Corridors lead to rooms with dark doors and comfortable seating areas.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Room service
  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Housekeeping
The current price is NZ$149
includes taxes & fees
1 Sept - 2 Sept

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double Room

Relax in a stylish room with a large bed, flat-screen TV, and desk area.

Superior Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Bathrobes
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Double Room (+ Supletoria)

Relax in comfort with a large bed, desk, and flat-screen TV.

Classic Double Room (+ Supletoria)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Hairdryer
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room, Connecting Rooms

Relax in a serene space with a large bed, bedside table, and comfortable chair.

Family Room, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Hairdryer
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Basic Single Room

Comfortable retreat with a large bed, bedside tables, and a ceiling light fixture.

Basic Single Room

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Hairdryer
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Relax in a serene space with a double bed, wooden side table, and woven chair.

Classic Double or Twin Room

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
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About the area

Map
Plaza Santo Domingo, 1, Lugo, 27001

What's nearby

  • Praza Maior - 3 min walk - 0.3 km
  • Lugo Cathedral - 5 min walk - 0.5 km
  • Lugo City Walls - 6 min walk - 0.6 km
  • Lugo Roman Baths - 16 min walk - 1.4 km
  • Lugo Congress and Exhibiton Center - 18 min walk - 1.5 km

Getting around

  • Lugo (LUY-Lugo Train Station) - 8 min walk

Restaurants

  • ‪España Restaurante - ‬2 min walk
  • ‪Café Celta Bar - ‬4 min walk
  • ‪Confiteria Madarro - ‬1 min walk
  • ‪Mesón da Rúa - ‬4 min walk
  • ‪Cafetería San Marcos - ‬1 min walk

About this property

Hotel Sercotel EsteOeste

Upscale hotel in the city centre
Hotel Sercotel EsteOeste provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), a front desk safe and a 24-hour front desk
  • Multilingual staff, a banquet hall and tour/ticket information
  • Concierge services, a lift and meeting rooms
Room features
All guest rooms at Hotel Sercotel EsteOeste offer comforts, such as pillow menus and air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • 40-inch LCD TVs with digital channels
  • LED light bulbs, electric kettles and heating

Languages

English, French, Greek, Portuguese, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 8.50 per night); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 16 for adults and EUR 16 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (110 centimetre wide door)
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2023
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Locally-owned and organised tours and activities
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 45.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 16 for children
  • Nearby parking fee: EUR 8.50 per night(328 ft away; open 24 hours)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and outdoor lighting

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sercotel EsteOeste Lugo
Hotel Sercotel EsteOeste Hotel
Hotel Sercotel EsteOeste Hotel Lugo

Frequently asked questions

Is Hotel Sercotel EsteOeste pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel Sercotel EsteOeste?

As of 4 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Sercotel EsteOeste on 1 Sept 2025 start from NZ$149.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Sercotel EsteOeste?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Sercotel EsteOeste?

Checkout is at noon.

Where is Hotel Sercotel EsteOeste located?

Located in the heart of Lugo, this hotel is steps away from Porta da Estación and Museo Casa dos Mosaicos. Museo Provincial and Interpretation Center of the Roman Walls are also within 5 minutes. Lugo (LUY-Lugo Train Station) is 8 minutes by foot and Lugo Station is 8 minutes.

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Hotel Sercotel EsteOeste Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 68 out of 74 reviews
Rating 8 - Good. 4 out of 74 reviews
Rating 6 - Okay. 1 out of 74 reviews
Rating 4 - Poor. 1 out of 74 reviews
Rating 2 - Terrible. 0 out of 74 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place
Stayed 1 night in May 2025

6/10 Okay

luis

Property was clean, very close to shops.
Stayed 1 night in Jun 2025

10/10 Excellent

Sunny

Liked: Cleanliness, property conditions & facilities
Very nice rooms and service. Clean and comfortable
Stayed 1 night in May 2025

10/10 Excellent

Arthur

Liked: Staff & service, amenities, property conditions & facilities
This is a beautiful small hotel in a perfect location. Everything is new, in excellent condition. Breakfast was lovely. Everything so clean, and has a lovely scent
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly central location - beautiful room and great breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Janice Del

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. Hotel was clean and very comfortable. Construction on the Plaza in front couldn't be helped but should be completed soon.
Stayed 2 nights in May 2025

10/10 Excellent

Ozzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Hotel

Excellent Hotel very sheek and in the middle of town. Great location great people great food for breakfast!!
Stayed 1 night in Oct 2024

10/10 Excellent

Jussara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with great location and staff

The hotel has amazing design, modern and the location is the best with walking distance for everything.
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel that is located inside the Roman wall, within easy walking distance of old city features like the cathedral.
Stayed 1 night in May 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the City of Lugo, with easy access to every place you would want to see. Hotel is elegant, big room, overlooking the city and the view of the old street below the reception area is a special touch.
Stayed 1 night in Aug 2024

10/10 Excellent

Quintin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An extremely pleasant one night stay. Quiet and clean. The receptionist couldn't have been more helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please change your restaurant connection. The food that we ordered for dinner (room service) was awful!!! The hotel breakfast was good.
Stayed 1 night in Dec 2024

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A new favorite- central Lugo

Possibly the best location in Lugo! Stylish modern interior. Convenient bed. Awesome friendly and service minded staff. Parking just outside. When we return to Lugo this is the place we will stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was construction around the hotel it caused noice at the day and not comfortable exit/enterenced. we were also placed with windows towards construction.
Stayed 1 night in Sep 2024

10/10 Excellent

Roberto Jorge

Liked: Amenities, property conditions & facilities
Excelente hotel! Muy recomendable!
Stayed 1 night in May 2025

10/10 Excellent

gissel

Liked: Cleanliness, staff & service, property conditions & facilities
Amables y efixientes
Stayed 2 nights in Apr 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très propre et lumineux, acceuil parfait et chambre modernes et spacieuses
Stayed 1 night in May 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Berta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

PEDRO JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Roberto Andrés

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen Hotel, el personal muy amable, buena ubicación, muy céntrico, buena limpieza.
Stayed 8 nights in Feb 2025

4/10 Poor

vincent

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
L’hôtel est neuf et parfait pour la déco le confort. Malheureusement les draps de mon lit n’avaient pas été changés avec présence de cheveux et d’une paire de chaussettes oubliées dans le lit par l’occupante précédente !!! Du jamais vu pour moi dans un quatre étoiles. Dommage !
Stayed 1 night in Feb 2025

10/10 Excellent

Antonio

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente la presentación del buffet de desayuno.
Stayed 1 night in Jan 2025