Room

Reviews of Hotel Samrat

3 out of 5
Hotel Samrat
Kailash Cinema Rd, near Do-Moria Bridge, Civil Lines, Ludhiana, Punjab

Reviews

6.0
Rating 10 - Excellent. 2 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 3 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Sachin

Business traveller
Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2022
Response from Raj on 29 Jan 2023
Thanks for your review Hope to see you soon again. We would have loved to know how we can make you more comfortable.

2/10 Terrible

Harjeet Singh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor hotel While booking breakfast was free but actually when stayed was asked to pay
Stayed 1 night in Dec 2017
Response from Mohindra on 3 Dec 2022
We are sorry for the fiasco. We look forward to welcoming you again

10/10 Excellent

AIKANSH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It was amazing nice stay at hotel samrat
Response from Mohindra on 3 Dec 2022
Thanks see you soon again

8/10 Good

Ravi Verma, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Comfortable hotel
Nice Place Good service
Response from Mohindra on 3 Dec 2022
Thanks for your kind words we look forward to welcoming you again

10/10 Excellent

sjd, Ludhiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful service
I had an excellent experience at this hotel. As a western women traveling alone in India it can be difficult to communicate and move around safely. The owner/ manager of this hotel went above and beyond the call of duty to help me out. He picked me up at the train station (at not additional charge) and helped me to meet all of my needs including calling safe taxis, calling home and keeping the high speed internet up and running. The room was very comfortable with AC and cable and any type of food I desired was brought promptly to my door. Even though I have left the hotel it continues to be a resouce for me, helping me to make arrangements with onward travel and anything else I need. I would absolutely recommend this hotel to anyone, particularly to lost foreigners who may need some TLC. A great deal for the money!
Response from Mohindra on 3 Dec 2022
Thanks see you soon again

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Mohindra on 3 Dec 2022
Thanks

6/10 Okay

Verified traveller

satisfactory.
Response from Mohindra on 3 Dec 2022
Thanks

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Budget Hotel but not good if with family
Hotel Samrat is a budget hotel with very basic amenities and might be good for the people who are traveling alone for business purpose. But in case you are traveling with family and especially children, it is better to avoid it. I stayed in a Deluxe Room but the room was not worth it. The 'Double-Bed' was pretty small and the mattress was on diet :) and we had a hard time to adjust on it along with our 2 year old daughter. There is no kitchen and the lunch & dinner is served from a nearby restaurant which is good but over-priced It scores more on cleanliness and co-operative staff. The Manager is a nice person and is ready to help you always and is a resourceful man. He booked radio cabs for us to travel through the city even when we were outside the hotel.
Response from Mohindra on 3 Dec 2022
Thanks see you soon again